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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 4244 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are pleased with the Sub Wireless Subwoofer's exceptional sound quality and strong bass response, finding it easy to use and set up. Many appreciate its wireless convenience and compact size, although some find the price to be a significant factor. The sleek design is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 4,244 reviews
  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the easiest to set up, but works well once it is synced up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Bass but clunky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it is not easy to use or setup. Bass is OK, but most products on the market create bass just as good if not better. Default has bass set very low and you have to go through 20 different links in the Sonos App to adjust it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Known defective power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. However, Sonos customer service admits they have a known power cord issue that cuts power, occurs around 2 years but will not replace defective devices outside 1 year.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos is sure proud of their stuff. They're great...but, are they that great?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More speakers you add on, the connections take time to connect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good staff.l recomond all my friends. Thank you sonos.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Very disappointed about Sonos End of Life practice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great speaker - I actually own a bunch of Sonos speakers (3x Play 5's, 2x Play One, 1 PlayBar, 1 Sub, 1 Connect) - I was a very loyal customer until Sonos surprised their customer base today with an announcement that Play 5's (and some other product) will no longer receive software updates. Basically my entire Sonos system will slowly become obsolete since I can no longer receive their software updates. Please keep this in mind when you buy Sonos products - the speakers I have are all less then 6 years old and I am now forced to spend 1000$+ to keep my system up-to-date.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for the feedback and for being a loyal Sonos customer! On January 21st we did announce end of software updates for the oldest Sonos players (those manufactured in 2015 and earlier) that people have in their homes. Based on the inventory and time frame you gave above, it appears that only one of those products (the Connect) could be impacted by this change as Connects manufactured after 2015 are not impacted. You can double check if your system is impacted by logging into your Sonos account at sonos.com and selecting My Account > System Check. It is also important to note that impacted players will continue to function as they currently do past the End of Software Updates event in May. The functionality of your system will initially not be impacted. This announcement states that over time the functionality of the system may change as our partners, particularly our music and voice service partners, evolve their experience over time and we wanted to give our owners as much notice as possible that their experience may change beyond May. Thanks again for being a Sonos customer and hopefully this clears up some questions you may have had. You can also visit the Sonos blog at https://blog.sonos.com/en/end-of-software-updates-for-legacy-products/ for a more in depth explanation as well! john.milton

  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Too expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure the product makes that much of a difference considering the high cost. I would have preferred buying 3 more speakers for the price of this item

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      We understand having to balance the value of adding bass to your room or adding more music throughout your home. The Sub is designed to not only add bass, but to do so while having zero vibration and allowing its connected speaker to stop producing low frequencies and focus on mids and highs. This is especially important when looking for a movie theater type experience where you want the room filled with sound! john.milton

  • Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love watching movies and listening to music on our sound system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works well. But not cheap. Works well with other sonos

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. My man cave is wonderful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good design but not that strong sound for the size!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Adequate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS A BASE MODULE NOT A SUB WOOFER!!! If you have a Sonos system, it is adequate. But, you have no independent control over this speaker because it is "paired" with the sound bar or other speaker of your choice. If you can't adjust it independently, it's not my idea of a sub.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Stylish subwoofer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speaker but need to keep volume high to feel the bass

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I hope the system works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still haven't connected because still under construction

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great wireless SUB for high end system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you only want the best, SONOS is the way to go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system look forward to buying more speakers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome but big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound but it's a bit big hanging under tv.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Don't waste your time

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to connect to Sonos Beam for over two hours. Only way it would connect was when Ethernet cable was connected. Was told to hook up Ethernet to help sync issue in Sonos app. When I disconnected Ethernet cable it would not work in wireless mode. Sounded great when it was connected but for this price it should work wirelessly and like any other Sonos speaker. Returned to store, wasn't willing to spend more money for another component to make this work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 2 out of 5 stars

    Did not add to the overall Clarity factor we want

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not add fullness clarity to the overall balanced sound. Did give a fabulous BASE sound though.

    No, I would not recommend this to a friend
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