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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 4244 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are pleased with the Sub Wireless Subwoofer's exceptional sound quality and strong bass response, finding it easy to use and set up. Many appreciate its wireless convenience and compact size, although some find the price to be a significant factor. The sleek design is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 213 Showing 4,241-4,244 of 4,244 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    overpriced garbage without any customer support...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having my $2500 worth of Sonos speakers for 2 months now, I cannot express how much I hate the Sonos ecosystem, especially after having used the Amazon Alexa system. Ease of set? Ha! Customer support? Hahahahahaha!!!! The only support is on weekdays (to afford these speakers most of us have to work during those same hours). Price? HAHAHAHAHAHAHAHAHAHA! Other than the sound quality, there is absolutely nothing good to say about Sonos. The app is the absolute worst and at least weekly I am plagued with issues. Today's issue: I simply updated my wifi router keeping the same login name and password but the Sonos ecosystem cannot locate or allow me to reset. I shall not shed a tear when Sonos goes out of business.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not worth the money.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sub only worked a little over a year (just long enough for factory warranty to expire). Sonos wanted over $300 to replace it. Sounded good while it worked.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nice Sound But Software and Reliabilty are Horribl

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working. Will not power up. Software from sonos is horrible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sold out

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product love Sonos but Best Buy has been out of stock on the white one for over a month

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Best Buy should be receiving stock on the White Sonos Sub very soon! john.milton

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