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Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $999.99

Customer reviews

Rating 4.4 out of 5 stars with 32 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the 10.1" screen size of this digital media receiver, praising its optimal viewing and large display, which is perfect for older vehicles. The sound quality also receives high praise, with many noting the clean and amazing sound clarity. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-32 of 32 reviews
  • Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a very excellent car stereo it works ver excellent I will 100percent recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than my stock radio in my jeep and the 10 inch screen is fantastic

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for trucks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed the large screen and all of its functions.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    My Screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My screen is great. Best buy did an Amazon job installing it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy, the install process was easy and Best Buy helped me figure out everything I need to make my project work right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Johnny timed the overall install on time .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Johnny" did a excellent job with install and kept me well informed on the outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance. The staff was very helpful with the purchase as well as installation

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had so many issues with this product. We have take. It back to get it fixed and are currently waiting for parts to come in. We have been told it was fixed to find out the same issue is still not fixed. Have no stereo for a minimum is almost two months so far. Do not recommend this at all.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Plantronicsvoyager3,

      We are truly sorry to hear about your ongoing issues with the XAVAX8500 and the frustrations of being without a working stereo for so long—this isn't the experience we want for our customers. please email us at [email protected] with the following details:

      Name:
      BestBuy Username:
      Model Number:
      Case Number:
      Issue:
      Telephone Number:

      We'd be more than glad to see if there is any option we can help you out with.

      Best regards,
      DiegoV Sony_US

  • Rated 4 out of 5 stars

    Good unit, wired Android Auto still a problem tho

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an outdated Sony XAV head unit. I wanted a bigger screen and my vehicle could not fit a bigger screen than I had so I chose this one because of the floating face that sticks out. It fits in a double din opening. I have multiple amps hooked up to it so I don't know how the stock sound quality is, but there is a good amount of adjustments to get it to sound how you'd like. The only cons I can think of are that the screen is definitely not anti-glare. Even with all the adjustments you can make to the screen, if the sun is out there is always a glare. Also, the same issue I had with my previous XAV where the wired connection to Android Auto is almost worthless. It cuts in and out all the time and I've tried about 5 different usb cords that were specific to my phone, so that's not the issue. I thought maybe it could be my phone as well, but I got a new one and the issue persisted. It work well with bluetooth though for Android Auto. I also liked that it was still compatible with my idata link from my previous unit so I didn't need to buy anything extra. It was just plug and play and installation was super simple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2017 Jeep Rubicon

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the stereo but wish the website would have been more accurate. they show pic with backup camera and that is not included. Sold separately and another appointment. And have to pay for installation of the camera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome..!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome head unit no regrets putting it on my truck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unit is great, love the apple carplay, microphone doesnt seem to be working so im going to have the tech look at that.

    I would recommend this to a friend
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