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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 1102 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.1 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality and comfortable fit of the 1000X Wireless Noise Cancelling Headphones. Positive feedback also highlights the long battery life and user-friendly touch controls. However, some customers find the headphones to be a bit expensive and heavy. A few users also noted that the volume could be higher and the fit may not be ideal for all head shapes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,102 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    outstanding product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic product, couldn't be more satisfied! Would not hesitate to get another.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are great noise cancelling music sounds great love them a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good, comfortable fitting, uses these while running and they hold up well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good noise cancelling earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to replace an old, smaller sony pair. I liked the features of the touch controls vs. the Bose headsets that I compared to. I'd give these overall 4.5 stars. What i'd like to see as improvements: 1) Better storage area for cables within the carrying case, 2) There can always be improvements in noise reduction quality, 3) They look a little bland. Overall, I wouldn't hesitate to purchase them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Simply amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are completely amazing don't waste your money on anything else

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best noise cancelling headphones with a superb sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best wireless headphones ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend these headphones. I think they beat out the Bose easily.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great wireless noise cancelling headphones. I use them at work daily

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth The Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Noise Canceling does what its suppose to. The different ambient modes are useful. Especially voice: I use this when I am at the airport or on the plane. I see the stewardess coming to take my drink order and I put it on voice mode and pause my music. Works perfectly without taking off the headphones. The other way to do that is to put your hand over the right ear cup and it does the same thing but doesn't pause the music. If you have money to spend buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works incredibly well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, the hi res audio if you have a player for it is incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I have ever used. Sony has gotten it right!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LOVE EM!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it under my employee accommodation and so glad I did! Best purchase ever!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect one that i have ever had. really good. definitely worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new headphone! I travel a lot and I use my headphones all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound great and look very nice as well. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    best headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its pricey but so worth every penny when it really cancels out the noise

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    A let down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume was way too low on my iPhone 6. When I cupped the right ear piece to hear outside it was nothing but static.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mark, thanks for bringing this up. Please visit the link below for possible troubleshooting steps to fix this issue. I hope it helps. Regards, ^Ron

      https://us.en.kb.sony.com/app/answers/detail/a_id/39029/ sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    the first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    and best purchase I made with Best Buy. sounds great and smooth

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best headphones for noise canceling and audio quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These earphones are my best friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I listen to amazing music and audiobooks without any distraction.

    I would recommend this to a friend