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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 1102 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.1 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality and comfortable fit of the 1000X Wireless Noise Cancelling Headphones. Positive feedback also highlights the long battery life and user-friendly touch controls. However, some customers find the headphones to be a bit expensive and heavy. A few users also noted that the volume could be higher and the fit may not be ideal for all head shapes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,102 reviews
  • Rated 5 out of 5 stars

    Very pleased with the Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony MDR-1000X Headphones are a comfortable fit with adjustable headband and articulating earpieces. Good Choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great clear sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After being sent a counterfeit Beats head phone I decided to get the Sony 1000X. It is far better then anything I've tried.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best noise cancelling headphones ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product that i bought, it was the best out of all products available and the features were a big winner for me!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Mac47, You chose the best! We are glad to hear your feedback about your new Sony headphones. Thank you for your time and thanks for choosing Sony! -Vincent sony_US

  • Rated 4 out of 5 stars

    Noise canceling headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So let’s see how to start this off humm. These headphones are good but not great. One of the problems is that you can’t rest your head against anything if you have them on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By fare some of the most comfortable headphones out there. synced to my sony phone in 2sec. recommend hi res audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've always love Sony products and these headphones are lite and foldable, even has a case for travel. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are everything the reviews said they are, and more! I love the swipe up/down volume control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great NC Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the hardshell carry case - muffs turn sideways to fit in. Love the reverse mic "let outside sounds in".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy, worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reviewing several reviews and comparing to other similar headphone, I'm very happy with the choice I made.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Love the new technology but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new technology but the headphones are not very loud. Wish there was a better app as well. Pricey and disappointed.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Momm, Thank you for sharing your input. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. ~Ralph sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good, but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is perfect, but to get this to sync with other items was difficult. Hard to find on/off switch to save battery.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rick, It's good to know that you liked the sound quality of the headset. You can turn off the headset by pressing and holding the power button for about 2 seconds. You will hear a voice guidance “Power off”, the indicator (blue) goes off, then the headset turns off. You may refer to the link provided for online help guide. https://docs.sony.com/release//Help_4595263111.pdf -Jerome sony_US

  • Rated 3 out of 5 stars

    You shouldn't need a computer to charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved them! I actually bought the Bose QC35, at the same time compare and I liked them better. Loved that you could hold your hand over the right headphone to hear when someone speaks. But then went to charge them via USB and they wouldn't charge. That's when I pulled out the ppwk and found out they need to be connected to a COMPUTER USB to charge? What the? Doesn't work for my lifestyle so I returned them. The Bose are nice too, but I thought the Sony quality and sound was better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi nowirezplz, We regret to hear that your device's performance failed to meet your expectations. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 5 out of 5 stars

    Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee we worked with was like a honey badger small but fierce with knowledge. Products are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for flying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Realized this was a perfect buy when sitting behind a screaming baby on a recent flight. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing and I use them all the time. I don't regret spending that much for them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my 16 year old as a gift and he LOVES them! Great to travel with too!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Believe The Hype

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why these headphones are receiving such great reviews by so many people. As a direct comparison I wore these and the Bose QC 35. The QC 35s are better in every way. Sound, comfort, durability, pairing, ease of use etc... These headphones have sound leakage at low to medium volumes, which isn't good for an office environment. Ambient noise feature is useless, I work in an office with "pink noise" and that just lets the sound I'm trying to block out back in! After a couple hours of wearing these my ears were hot and a bit sore. Some of the materials feel nice, but the cheaper leather and cheap plastic are a waste of time. There are a ton of people who have complained about the plastic by the ear cups breaking and Sony doesn't want to cover it. I've had the QC 35 for 6 months without a single problem. The touch controls are also quite annoying, if you don't push in the right area you don't get the desired function, and the beeping noise for every push is irritating! The tactile buttons on the Bose are much better and more intuitive. These only pair to one device at a time, unlike the Bose which can be paired to 2 devices simultaneously. I also had to reset the headphones to pair with another device, really? Sony should take some notes from Bose about keeping it simple. Even though I got these on sale for $20 less than the QC 35, they will be going back to the store tomorrow.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rome23, we regret the headphone failed to meet your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice but not as nice as the Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the sound quality close to Bose but the comfort of the Bose ear pads and sound made the difference for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Noise blocking excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a mom of 2 very loud young men. Wearing these headphones while they play helps me immensely.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi hypchick,
      We're really glad to hear that you're having a good time with these pair of headphones! Thank you for choosing Sony!
      >Joffrey sony_US

  • Rated 5 out of 5 stars

    Best headphones ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're in the market and have the money, you will never regret the purchase.

    I would recommend this to a friend