Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 1102 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.1 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality and comfortable fit of the 1000X Wireless Noise Cancelling Headphones. Positive feedback also highlights the long battery life and user-friendly touch controls. However, some customers find the headphones to be a bit expensive and heavy. A few users also noted that the volume could be higher and the fit may not be ideal for all head shapes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,102 reviews
  • Rated 4 out of 5 stars

    Excellent noice cancelling headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and great touch features. Tried it on last flight and it completely cut off the noise. Bit uncomfortable when used for a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this headphone for 4months now . One of the best purchases i made last year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acoustically execptional & physically comfortable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these headphones at work and they allow me to stay on task in the most delightful way!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great features for a headphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is kinda expensive for just a headphone but it's ok because it's a high end unique sony product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great sound!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first experience with noise cancelling/ambient noise bluetooth headphones. I have a pair of Beats Studio (wired) headphones, but rarely use them, and in fact, usually just use my Apple EarPods, because 9/10 times, I'm listening to music while commuting on the bus or train, and don't have the space for the carrying case for the bulkier, nicer headphones. I did, however, get a chance to use these on an Amtrak train trip last weekend, which is what I'll base the review off of. First, the sound is very clear and crisp - I listen to a variety of styles of music, and they all sounded great! Second, the bluetooth feature is super handy! I could sleep on the train without having to worry about getting wires tangled, which made sleeping easier. Third, the noise cancelling/ambient noise feature was amazing. When enabled, I could barely hear anything, even when the music was turned off! Also, the battery life is great! The downsides: The reason I went with the wired Studio headphones was because I'm not a fan of the twisting earpieces that a lot of over-the-ear headphones have; it isn't a problem, it's just my personal preference. Also, since I mostly use headphones when I'm commuting (I live in Chicago), I highly prefer the Apple EarPods to bulkier, over-the-ear headphones like these, so I don't think I would use these on a regular basis. Again, just a personal preference for my circumstance. If I didn't have to worry about protecting them and could just throw them in my pocket or purse like I can my EarPods, I would 100% ditch the EarPods for the sound quality (and cordless-ness) of these!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Nice head phone to costly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sounds,nice looking,great canceling noise, but over priced

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best ANC Headphones in the market

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ANC Headphones in the market! Move over Bose, Sony has taken the lead in this market.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great sound but Bluetooth non functional now

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth is no longer functional. And, I have an iPhone 8 with no headphone plugin that’s convenient.great sound as long as it worked.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great sound, poorly constructed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this pair of headphones; looks sleek, comfortable over long durations, and the sound was great. However, for $400, this is a very poorly constructed headphone - the right side of the headband came loose multiple times and I had to constantly click it back together. Exchanged for a second pair and same issue. Had to return outright.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi infinitigk, we regret that the unit failed your expectation. We would like to hear more from you, please reach us at [email protected] so that we could assist you. Thanks. ~Erin sony_US

  • Rated 5 out of 5 stars

    Worth it believe the hype.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones live up to the hype! Over Bose multiple sources and reviews vote Sony!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MNM5,
      We're really glad to hear that you're having a good time with these pair of headphones! Thank you for choosing Sony!
      >Joffrey sony_US

  • Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like my new headphones first wireless set and they work great while flying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Functions for headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions for headset such as receive incoming call or to control what song plays next such as fast forward or skip aren't easily accessible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really great Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my husband and he enjoys them and is in love with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for ipad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my head phone. All of the function s are beyond what I expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones I own...and I own several

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with great friendly service. I listen to them all day at work.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gverse, We're glad to hear that you're satisfied with your new Sony Headphones. We appreciate your feedback. Thank you for choosing Sony! -Anthony sony_US

  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with this item. Working perfectly. It is cost every $ I spend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best pair of headphones I've ever owned.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones with some incredibly unique and user friendly features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is fantastic and I recommend you consider it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Quality of internal components was lacking.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit comfortably etc. The general sound quality was good. The noise cancelling worked somewhat, but I noticed certain sounds were amplified thru the mic somehow, so it seems the mic was never totally off. After perhaps 3-4 hours of use the the finger swipe volume control ceased to function. They were returned for a refund.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, pete, It is unfortunate that the headphones had to be returned. We will forward your information to the proper department. We appreciate your feedback. -Vincent sony_US

  • Rated 5 out of 5 stars

    Yes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great choice for a standard headphone when traveling.

    I would recommend this to a friend