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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 1102 reviews

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Rating by feature

  • Value

    Rating 3.1 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality and comfortable fit of the 1000X Wireless Noise Cancelling Headphones. Positive feedback also highlights the long battery life and user-friendly touch controls. However, some customers find the headphones to be a bit expensive and heavy. A few users also noted that the volume could be higher and the fit may not be ideal for all head shapes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,102 of 1,102 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Noise when I walk, move my head

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was willing to pay an extra $50 for these because the ability to choose different levels of noise control. The level of NC is so good that ambient, voice, and pause feature will come handy. However, these HPs fail at a rudimentary level by the ear cups squeaking when I walk and move my head. I rather have a cup off ear when I have to listen for announcements than hear squeaking constantly. I'll be keeping the Bose and returning these. Sony, please use better materials and I'll be happy to give your new HPs a shot.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nikonstinks, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review with us. -Jerome sony_US

  • Rated 1 out of 5 stars

    click sound occur

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the second time. I have already exchanged this headphone once. When you connect it with Bluetooth, click sound occurs. Very nervous. I am worried about whether I should exchange again or just refund.

    No, I would not recommend this to a friend