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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 1532 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers enjoy the 1000XM2 Premium Wireless Noise Cancelling Headphones for their exceptional noise cancellation and comfort during extended wear. The headphones also offer impressive battery life and a reasonable price point. While some users find them a bit heavy and expensive, the overall positive feedback highlights their satisfaction with the product's performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,532 reviews
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Amazing headset.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and comfort. Excellent battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best of the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These and the Bose Quiet Comfort headphones are the best wireless noise canceling headphones on the market. Wireless connection has never been an issue for me and the noise canceling is excellent. They won't completely block out people talking around you but any sort of drone is completely blocked out.

    I would recommend this to a friend
  • Pros mentioned:
    Touch controls

    Rated 5 out of 5 stars

    Best purchase of the year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in Love be with this headset. Originally wanted to check purchase the Bose but found these more comfortable when I tried them on in the store. The touch controls were an added bonus, as is the clarity of the mic for conference calls. Seriously thinking of getting a second pair. These are well worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person was pretty knowledge - went back and forth on Bose and Sony. And, Sony hands down is a better headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I didn’t think they’d be this amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an audiophile, I was expecting these to be decent with pretty good noise cancelling. However these are great for wireless headphones. The inclusion of an aux capability for wireless headphones is always a plus. Definitely looking forward to getting the 4th edition of these whenever they come out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Noise Canceling and Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never owned or tried noise-canceling headphones before, and these Sony headphones have exceeded my expectations! The noise-canceling feature allows you to listen to music or podcasts at a much lower volume than regular headphones without sacrificing sound quality. I highly recommend these headphones!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BETTER THAN BOSE! - BEST HEADPHONES AVAILABLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless headphones outperform Bose in almost every way possible, but most importantly with regard to sound quality & features. The only thing bose may have a slight edge on is the comfort on the ears - but these are by no means uncomfortable! Definitely the better purchase and best bang for your buck!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lovelorn3, that's awesome, we're glad you like the headphones! Thanks for choosing Sony! Regards, -Mark sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and noise canceling ability are very impressive. The app to use the headphones isn’t the most user friendly and a bit more complex than my basic understanding could readily comprehend, but I’m sure a music buff or audiophile would appreciate all of the options.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound a bit warm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great absolutely amazing sound. I prefer to not use the wireless feature and use the cord but thats just preference. Over the head the band doesnt apply any excessive pressure. Only drawback is I typically dont use this style headphones and it is a bit warm to my ears after 30 minutes

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best I’ve used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned several noise reducing headphones in the past and these are the best. I purchase for work to be able to listen to music and drown out background noise. Realizing how well they perform became apparent after a trip over the holidays. I was able to watch a movie without enjoying the sound of airplane engines.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Only losing a star because of price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My absolute favorite pair of headphones, noise cancellation is stupendous and the best part about that is that the audio stays pristine while noise cancellation is active. Almost no other ACN headphone can achieve this. The best thing about these headphones? The cup-right to hear, cannot live without it - by far the most useful feature for these cans outside of the the ACN and sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise cancelling headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have saved me from quite a few loud babies crying on flights. Not hating on babies, but being in a small plane can raise the cry into deafening screech that could ruin anyone's flying experience. These headphones are great and you feel the difference when you take them off.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Don't forget to optimize

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony's attempt to compete with the Bose Quietcomfort 35 ll. Nice job of doing so, noise cancellation is a bit weaker than the 35's but to be honest you (like me) will probably not notice. The only weakness I found was the out of the box settings. Make sure you optimize for your listening taste.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These are amazing sound canceling headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones block everything out. I was in the car and I couldn’t hear anything anyone was saying and they had the radio on too. The sound quality is amazing, I’m hearing things in songs that I’ve never heard before. I definitely recommend this to anyone looking for sound canceling headphones!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony noise canceling headphones are truly noise canceling. I used them for the 1st time at the Indy 500. I enjoyed the race without hearing it. Yet, I could just tap the side to hear my wife when she wanted to be heard. Then, I could tap the side again for the noise canceling feature. Worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product and now, with an APP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product specs are the same as MDR 1000x, still the best Noise Canceling headset. Now, with a phone APP for more control; so if you need that, then please upgrade of your headset, you will not regret it! The new earcup leather-like finish is actually satisfactory and feels nice, more durable, less buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shopping for some new headphones. Sony never crossed my mind until an employee at Best Buy had me listen to these. I was amazed. I loved the sound and features. I considered buying the 1000XM3’s but there wasn’t enough difference. I also got them on sale. That was the deciding factor.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling itself is enough to buy these, but the sound produced and the sound stage is flat and wide. I believe the drivers are rated down to to 40 kilohertz for bass response but further testing by me and breaking them in has me at around 22 which is stellar. Gotta say sony nailed these

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best on the market

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best on the market as far as my opinion goes. I tried Beats and Bose. The noise cancelling on these is perfect. I use them on airplanes, in noisy environments. Heck, I sometimes wear them just to be able to sit in a room with my noisy family.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the hubby he wanted new headphones to replace the beats that broke after having them for 3 years. These are perfect! Wireless, noise canceling, pure sound, great quality material too with a sleek modern look!

    I would recommend this to a friend