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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.5 out of 5 stars with 2339 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality, ease of use, and Bluetooth capabilities of the 1015W 7.2-Ch. 4K Ultra HD and 3D Pass-Through A/V Home Theater Receiver. Many appreciate its 4K compatibility and the relatively easy setup process. However, some customers mentioned that the bass could be improved, and a few experienced issues with volume limitations and the display. The receiver's size was also noted as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,339 reviews
  • Rated 4 out of 5 stars

    Great Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only qualm with this project was setting it up to work correctly with the Harmony Elite remote. Had to have Geek Squad come out and tweeka bunch of settings to work correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect 4K TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not my first Sony tv. Have had a smart tv since they first came out. The color depth and brightness are amazing with my new tv. Would recommend Sony and Best Buy to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home theatre upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 18 year old amplifier quit and after some research, decided on this unit for features and price. All my devices feed through this unit and that feTure is good. When I turn off the tv, the amplifier also turns off automatically. That is a nice re is a microphone for automatically setting the six speakers which worked fairly well. I have had to manually adjust the center speaker but it works well. I really like this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony still on par!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great middle of the road 4k receiver and good price. Awesome sound and clarity. Using remote to activate and control other components is a little confusing but do-able. Very important to Make sure your speaker wires are connected correctly with no frayed ends or lose connections. Otherwise receiver will shut down under "protection mode" . Good buy so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this receiver after my previous one broke. The sound is great and the setup was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver I love Sony products but I have not been able to get it all set up to work with my TV and Blu-ray player not much of a menu or instructions on how to use the menu.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome receiver for my home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have read great reviews about this Sony receiver. I love that it had optical inputs as well as the usual speaker wire inputs, enabling me to connect even more of my components.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is great....good quality, good sound. Doesn’t play as loud as we hoped though...

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Poor connections, shorts out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The way the wires connect to the system is poorly thought out - several knobs about a 1/2 inch apart from eachother where you have to wrap the wires around the shafts and screw in the knobs. If not done completely correctly, there is a "PROTECTOR" setting that shuts the system off if the volume gets too high as a result of "faulty wire connections that could damage the system". I haven't gotten around to fixing the wires yet, but the volume can't be higher than 25/100 without shutting down. You get what you pay for, as always.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Linder,

      We're sorry to hear that you are having issues with your Home-theater receiver, You may follow the troubleshooting steps provided on the links below to isolate and fix the issue:

      https://us.en.kb.sony.com/app/answers/detail/a_id/42709
      https://us.en.kb.sony.com/app/answers/detail/a_id/39211

      Thanks,
      Zac sony_US

  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great receiver for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound quality in our theater room. Very surprised for the money it's a awesome unit. Will buy again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Nice unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw it on sale, read reviews, talked to sales person, baught it. Super easy setup, grat sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great receiver for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale for $200. Easy to install with great features. Bought as replacement and it fir in well.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Great budget receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sounding receiver and the sale price was great. built-in Bluetooth was a great bonus.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fickle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started off great, although there are a ton of settings and no real manual explaining how to use all the features and mode. Frustrating, but we still figured it out. It then would randomly not show the video, though the audio would work. Had to unplug it and set it back up each time. Then a black bar of information would stay across the bottom of the tv screen. Turn off then back on, cleared. Now black bar stays and there is no audio passing through to tv even if Sony unit is off. Only way to hear tv is to have Sony on. It is now unplugged and not being used. Tv and sat work fine with out it, just no surround sound now. Hopefully this is covered under warranty! 100% not recommended product.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MightyMegan, we are very sorry for your bad experience here. Please allow us to help you and make this a better experience. You can contact us at [email protected] and include all information such as model/serial no, address, and phone number. Thanks! ^Ron sony_US

  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Overall great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth is awesome no delay, produce great sound on two small bookshelf speakers

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Great sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great hooked up to Bose Acoustimass speakers and using all HDMI inputs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic home theatre receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this receiver. Great theater surround sound. State of the art features. Master DTS audio support.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Sound quality

    Rated 5 out of 5 stars

    Fantastic sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bypass for 4K and 3D are 2nd to none. The sound is out of this world with the right speaker setup

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Provides quality sound. Easy to use. Would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MHenderson,
      We're really glad to hear that you're having a good time with your receiver! Thank you for choosing Sony! >Joffrey sony_US

  • Rated 5 out of 5 stars

    Nice tunes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The receiver does the job well. My son needed a receiver for his apartment and after reading lots of reviews, we chose this one. It has great features and was a nice price.

    I would recommend this to a friend
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