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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.5 out of 5 stars with 2339 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality, ease of use, and Bluetooth capabilities of the 1015W 7.2-Ch. 4K Ultra HD and 3D Pass-Through A/V Home Theater Receiver. Many appreciate its 4K compatibility and the relatively easy setup process. However, some customers mentioned that the bass could be improved, and a few experienced issues with volume limitations and the display. The receiver's size was also noted as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 2,339 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good for the average consumer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is best for the average consumer, I am not interested in having a whole house stereo system or something that my neighbors can listen to. Instead, I want to have something that gives me options of inputs, the number of speakers, and at a decent price. This product does all of that.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Misterjw,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Pros mentioned:
    4k

    Rated 3 out of 5 stars

    Great value for money spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace Pioneer model that died. Happy so far.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though it does not have built in bass boost as in past models, the sound quality is good. For a medium price you can add a subwoofer. My only complaint would be that it takes about 8 seconds to activate after it receives the sound signal. I use it with my home theatre surround sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my receiver installed several weeks now, and the sound is great. I really like the way our 4K dvd player, 4K tv, and this receiver work together to provide the best sound, and picture. I can say my system has great sound. This is a dynamic home theater receiver, and I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what we wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered online during the holidays and got it quickly. Works great and had no issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reciver work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes ok a while for us to hook the reciver up but I like the sound levels and it works great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound for tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but you have to buy does not come with speakers

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Performed as the reviews promised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A center speaker was recommended because we used the system for TV. Connecting was tricky, but Best Buy helped. We have some old components that are not compatible. I don't think there is an answer to this. But we now have blue tooth and a remote which our old receiver did not have.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Quatzy, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Rated 4 out of 5 stars

    2nd one was good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one had no signal on sub outputs. Returned it to store and exchanged it Nice store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Much better than competitors

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried another brand's receiver and was unhappy with its reliability out of the box and the unhelpful customer support so that one got returned. This Sony receiver on the other hand did not have the same issues. It is the only receiver with volume controls that worked with my Sony TV interestingly. I tried other receivers and soundbars where volume control issues over HDMI ARC were unreliable and glitched. HDMI 4K is not reliable on this receiver depending on the source device the receiver port used. I opened up the receiver and found the HDMI traces on the PCB were not drawn to be very well length matched to each other so perhaps that may be the issue to signal sensitivity. Not too big of an issue as I don't rely on those ports anyway but it's a design oversight no doubt.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome, superb and low cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low cost was major factor is purchasing this unit. Also the 7 channels and the Sony brand. Sony is just top notch equipment. Easy to set up and install. Works great with regular speakers. Gonna buy a Bose system later but it should definitely be capable of handling it. Well worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent AV Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am Happy with my new Sony 7.2 Receiver its has every thing I need for under 350 dollars

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this from an old Phillips receiver from the 1700. With this upgrade my movie experience has went up 3 fold great clear sound no picture degrade issues (it's even made my picture better if anything) the power is over stated but there's enough to fill a room all in all a good buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great receiver!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My current receiver died and this one is an excellent replacement. Easy to use and set up, the settings actually show up on the TV screen, I have never seen a receiver with on screen menus, so nice and easy to use! Great quality from Sony, works well, can have 2 subwoofers which is great!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My buddy bought the 1080 and when I started comparing them, I saved a few bucks and went this way. My smart tv handles 90% of my video so I didn't need to pay extra for a receiver that did all the fancy pass-through stuff. This one is darn close to his for half the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great receiver for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a new receiver, and this one had a great review and it was in sale, Scored

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updated old one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I updated my old receiver to this one. No complaints excellent, even better than my old one.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Very good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to hook up I have my own speakers only problem that I found on a remote control you push Bluetooth that doesn't turn on the app Bluetooth you have to get up and turn the knob to Bluetooth it paired up with my tablet I'm very happy with it so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new receiver, and thiseas the next logical choice owning all sonys for a long time. It is a good receiver for the money, and has some great ffeatures. The only problem I have is, the output level isn't loud enough, making it hard to hear some movie dialog.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a Panasonic 7.1 surround sound system about 7 years ago from Best Buy. I love surround sound so when the power supply went out, I searched for a replacement and found this Sony. It was highly rated and recommended by other users. ❤️ it. Actually works better than the Panasonic.

    I would recommend this to a friend