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Customer reviews

Rating 4.5 out of 5 stars with 1055 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, easy setup, bass, price, and Bluetooth feature of the 2.1-Channel Soundbar System. They appreciate the great sound, simple installation, strong bass, reasonable price, and convenient Bluetooth connectivity. However, some customers have concerns about the volume level, durability, and instances where the soundbar stopped working unexpectedly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,055 reviews
  • Rated 5 out of 5 stars

    Love this sound bar!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to upgrade my surround sound system and went from stand alone speakers to this sound bar w/woofer. It's perfect for what I needed for my Sony Bravia tv. We love to watch our favorite Netflix shows and movies. I highly recommend this sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oddly i learned to love this thing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so scared to get this. When the husband had mentioned it and asked if I wanted to get it I was super lost. Lol...i had no clue what it did and why we needed it. Now we use it everytime we turn our tv or games on. Lets just say it's always on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sound Quality is superb but connectivity is issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is very good, sound quality is very good however changing to NETFLIX and/Or AMAZON Prime Videos sometimes the connectivity is lost and need to reconfigure or make adjustments.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Best soundbar, still get speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best soundbar I've tried and since I need a soundbar, I really like it. The sub is underpowered and the drivers try their hardest on the bar, but it still doesn't hold up to a pair of nice, driven speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for some extra punch to go with my 70" Sony 4K. Can't comment on music quality as I only use it for TV audio. We are big action movie fans and the combination of the 4K TV and the Sony soundbar system really brings them alive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound and easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was purchased to complement a Sony 55 inch smart 4K HDTV and has nicely done the job. The sound quality is very good and the setup was easy and seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this Sony Sound bar! I returned 2 other sound bars that just didn't have enough bass in the sub. But this one has a lot of bass and it really sounds like you are in a movie theater. Works great with my new 4K HD dvd player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m no sound guru but this replaced a surround sound system in my living room and sounds just as good. It’s 4k compatible as well which was selling point for me. I love this thing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent sound bar, while it is a little pricy the HDMI pass through make it well worth it. It saves you from using HDMI ports on your TV. Everything goes through the sound bar and it even works with my Bluetooth headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic and loud sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your like me and tired of straining to hear the tv or just want enhanced sound when watching action movies, then get this sound bar. It has a sleek and thin design that is not obtrusive but still functions great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this sounbar to replace an aged Bose 321 system and because of the built in HDMI switch. Very pleased with setup and sound. Hooked it up to my 10 years old Panasonic Plasma and it works seamlessly with Viera. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Three HDMI inputs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having trouble with the lip sync from an LG soundbar that was connected via Optical Cable. So this one caught my eye thanks to the three HDMI inputs, and it works like a charm. Can pass 4K signals through too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to go with my Sony - 60" TV based on prior reviews for the TV. The soundbar acts as a hub for the entire entertainment system and greatly improves the viewing experience! I would highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I was looking for!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar paired effortlessly with its subwoofer and with the Xfinity remote when using HDMI ARC input. The sound is much better than the TV's sound and the subwoofer has just the right amount of presence when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar works good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our problem is having the TV switch to the soundbar instead of the TV speakers. This is probably our problem that it does not go immediately to the soundbar without turning it off and on again.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sound is lacking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the older version of this and this model is a down grade for sure. The bass is so quiet I thought it was synced at first. I returned this after a couple days as it wasn't worth the money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, simple sound system for a smallish area. Appreciate being able to hear what was muffled when it came only from the TV (high ceilings probably didn't help, but I love my high ceilings!).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for small room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took a gamble and ordered this unit and didn't expect much since it had a 6inch subwoofer... boy was I impressed! This thing filled the room with clear theatre sound. Would definitely recommend to a friend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Return & Exchange Promise is a Broken One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an "excellent" rated open box Sony HTCT800 Sound Bar. I connected it via the HDMI ARC channel to my Sony Bravia TV and while it would turn on when the TV was turned on, it would then turn itself off within 15 seconds. I spent 2 1/2 hours with 3 different Sony technicians who took me through all the settings over and over again, resetting the TV, consulting with Sony engineering, etc before concluding that the soundbar was defective and needed to be replaced. I contacted the Greensboro NC store where I bought it to exercise the "refund or exchange" option which according to the policy applies to open box items as well as new items. The manager explained to me that since I got "such a good deal" on it he could not do an exchange for a new one, which to me seems to contradict the stated Best Buy policy. It is very rare to find multiple open box items of the same product in a store, so it seems logical to read the policy as stating that if my "excellent" rated open box soundbar is defective, I should be able to exchange it for the only exchange possible, a new one. But rather than keep a long standing customer satisfied and doing the right thing, Best Buy interprets their policy in a way that is to their benefit rather than the customer's. They have the power to make the exchange to repay for the inconvenience of all the time spent with Sony and of my having to return the item to Sony now for repair, but they chose not to. Best Buy will get no more of my business.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steve, We appreciate your time sharing this feedback, rest assured that your feedback will not go unseen and will be directed to the proper department. We place a very high value on feedback from our customers because it allows us to continue to improve. Regards, Zac sony_US

  • Rated 5 out of 5 stars

    Great soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this sound bar for an upgrade I had a Polk Audio sound bar I upgraded to this one because it has better sound and better Bass and it matches my TV as I bought a Sony TV also

    I would recommend this to a friend