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Customer Ratings & Reviews

Your price for this item is $1,198.00
The comparable value price is $1,299.99

Customer reviews

Rating 4.8 out of 5 stars with 431 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 431 reviews
  • Rated 5 out of 5 stars

    Best TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding TV. Especilly if you're a gamer. Graphics are exceptional. Love this TV. Everything than I expected and then some. Sony quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkK, we're glad you love this magnificent TV! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 3 out of 5 stars

    Green Screen Dilemma

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is wonderful but the TV keeps green screening, requiring me to power the TV off/on from the power button. It's a pain to do that while in the middle of streaming

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarolH, We're sorry to hear about the issue you're having. This is usually not the case for our TVs nor the experience we want you to have. If this issue only occur when streaming, please follow the suggested steps on this link: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-42a90k/articles/S1F0526

      But if the issue occur on all inputs, please follow the troubleshooting steps on this link to resolve the issue:

      https://www.sony.com/electronics/support/articles/00032635

      If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Sam Sony_US

  • Rated 5 out of 5 stars

    Good tv.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good tv, and perfectly synced with my devices. I kinda wish i got a bigger size now

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JustinL, We're glad that you are enjoying your new TV. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Rated 4 out of 5 stars

    Sony TV Bravia 2022 so far so good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought a sound bar ( sony ) of course because the sound quality from the TV wasn't that good. :(

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Brooker, Thank you for your feedback on the XR-42A90K. We're delighted to hear that you're enjoying the TV so far. We truly value your insights regarding the sound quality of the built-in speakers. It’s not unusual for integrated TV speakers to disappoint, particularly for those who have a keen ear for high-quality audio. Your choice to invest in a Sony soundbar is an excellent decision, as it can greatly elevate your viewing experience. Thank you once again for choosing Sony! - Romeo Sony_US

  • Rated 1 out of 5 stars

    5 red blinking lights.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting it up was easy. First time using it was amazing. Great picture. Makes PS5 look amazing. The issue i have is i tuned it off and now when i turn it on it blinks 5 red light in a row. Reapeats that and wont turn back on unless I unplug it then plug it back in. Very expsensive and very disappointed in this tv. Haven't seen anyone else mention this issue so hopefully this is rare.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Michael, We are sorry to hear about the issue you are having. While we're glad you like the ease of setup and great picture quality of this TV, we regret to hear about the power-related issues you're having. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience. Let's try to resolve this issue by following the troubleshooting steps provided on the link below:

      https://www.sony.com/electronics/support/articles/00153674

      If you are unable to resolve your concern after performing the troubleshooting steps, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the XR42A90K:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Sincerely,
      Sam Sony_US

  • Rated 4 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed in the quality of the picture. Also, TV didn’t come with any manual.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Disappointed, we regret that the picture quality did not meet your expectations. You can download a PDF copy of the manual from our support website. You can also adjust the picture settings on your TV to suit your viewing preferences using the supplied remote control by pressing the (Quick Settings) button, then selecting Display & Sound → Picture, and then selecting the desired option.

      https://helpguide.sony.net/tv/jusltn1/v1/en-003/07_08.html

      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the A90K

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Sincerely,
      Erin Sony_US

  • Rated 5 out of 5 stars

    OLED Sony Bravia is great choice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this model SONY Bravia. My last Bravia lasted 16 years. Bit of a learning curve, but I am enjoying this new TV. I highly recommend this model.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarshallArts, Awesome! We are glad to hear that you are enjoying your new TV! Thank you for the 5-star rating and for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    NEW television! Had the Geek Squad come in and set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent help in the store and on thre phone. Delivery and the Geek squad were absolutely. I highy tecommed Best Buy. I am referring my family and froends.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeanne, We're glad that you are satisfied with the service. We're sure that you will also love your new TV. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man omg when I tell you that I’ve been looking for my perfect tv and boy when I tell you that I found it I love it voice recognition, the 120 refresh rate just amazing for gaming I highly Recommend buying

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jxxmoney, Great! We're glad that you are enjoying the TV performance. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Sonytelevision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To date have had no problems with the tv - good reception even without HD cable box

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Horse111,
      Thank you for sharing your amazing experience with us! We're glad to hear you like the good reception, functionality, and overall performance of your A90K TV. Your satisfaction means a lot to us. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an upgrade from a 20yr Sony Bravia. Great features

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShawnS, perfect! You've certainly made a great choice! We're thrilled that you're satisfied with the amazing features & superb performance of your XR42A90K. Thank you so much for your purchase and for choosing the best brand, Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Best OLED for PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you get this tv, you will have a difficult time returning to other televisions. The quality is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TrampishSteak, we're glad you like your new TV! Thanks of choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Amazing purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics and has most of the apps I use built in

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Monty, perfect! We're happy to know that it perfectly suits your needs. Thank you very much for sharing your awesome experience with your XR42A90K and for choosing the best brand, Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Two television sets!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad made the difference on this purchase. He was terrific!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SharonJ, we're glad you like your new TV! Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only wish I would have bought this in a 48 or 55inch

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SylviaT, We appreciate your 5-star rating and we're delighted to hear that you like this TV. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Great product, great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product excellent quality. Great service from BEST BUY, OMAR COBIAN and installation crew.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffD, That's amazing ! We're really glad you're happy and satisfied with the great customer service and exceptional picture quality of your new A90K OLED 4K Ultra HD Smart Google TV. We are glad to hear the installation of this TV turns out extremely well. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thank you for your purchase and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    The Guy was on time and great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who came to fix my TV was wonderful. He was quick and helped me out with the issues with the TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ruth, Excellent service! We're glad that you're satisfied with your purchase. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    I love my new Sony.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing i really dislike is that i dont have one for my living room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Krispy, we're glad you are enjoying our product! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 40” Sony Bravia LCD from 2007 go out on me recently, and I decided to go OLED with a Brand I Trust. Here’s to hopefully another 15 years of reliability.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PS5less, Awesome! We're glad that you are enjoying your new TV. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great picture for gaming graphics

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv for ps5, hands down. My gaming experience quality has greatly improved!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MichaelH,
      Nice! We're glad that you are now enjoying your gaming sessions, thanks to the awesome picture quality of our XR42A90K. Thank you for choosing Sony! - Marco Sony_US