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Customer Ratings & Reviews

Your price for this item is $449.99

Customer reviews

Rating 4.7 out of 5 stars with 463 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the outstanding picture quality and ease of use of the 43" Class X77L LED 4K UHD Smart Google TV (2023). Many also appreciate the attractive price and vibrant colors. While some found the remote control could be improved, the overall experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 463 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful TV for a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been shopping for a new TV for my daughter for Christmas. Could never find one that hit my hot button, in my price range. I decided to check BB, and saw this one. Read the reviews, (I am a stickler for reviews) and it had consistantly high ratings. But the comment from the buyer that said, it was the first Sony he had owned and now he'll never buy anything else, made me look at my own 54" Bravia that we bought about 14 or more years ago. It has been the best TV I have ever owned, as well. And when it finally does croak, I'm sure I'll buy another Sony, but with all the new technology. This was a great buy and made my daughter (and her kids) very happy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SusanV, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 2nd TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and features for the guest bedroom. Matches quality of the 75" Sony TV in living room

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamM,

      Great! We're thrilled that you like the size and amazing features of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    A very nice Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it is Sony's budget line and it did feel just a tad flimsy when I unpacked it, the picture is fantastic, the sound is even decent. Not sure why the specs at the Best Buy site indicates it works with Amazon Alexa, as it is a Google Android TV. The remote has no numbered keypad but have not had a need for it, voice control works fine. The only negative to this TV is that it has no headphone jack. Bluetooth works great with my Sony and Jabra wireless headphones but for more flexibility, a headphone jack would have been good. Otherwise, it's a solid TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gowron3026,
      Thank you for your time writing this review. We are glad you like the picture and sound quality of your X77L TV. However, we are sorry if we were not able to meet your full expectations with the features of the unit.

      The X77L TV works with Amazon Alexa. The Amazon Alexa app runs on Alexa-enabled devices. It is voice-driven which allows you to control functions on Android TV device, such as turn on or off, change channels, control volume, and more. For steps, please check this link: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x77l/articles/00178939

      This model comes with a new standard remote with simplified buttons for ease of use and advanced voice control. It has Menu button(Control menu) that you can use to display a menu on the TV to use button functions that are not on the remote control on the screen, Then, just use the "(Up)/(Down)/(Left)/(Right)/(Enter)" buttons for navigation. For details: https://helpguide.sony.net/tv/kusltnr1/v1/en-003/01-07-02_01.html

      We are sorry but the X77L doesn't have a 3.5mm headphone jack. However, you may connect your headphones via Bluetooth. We appreciate your input and taken note of your feedback. In case you need help with the TV, feel free to contact us by sending an email to [email protected] with the following:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for your purchase. - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    We are now a Sony household.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve waited over 6 months to write this review. In that time, the 43” Bravia has performed wonderfully. It takes updates on a wired network very quickly, loads apps very easily and has a great picture & sound. I have an older, 55” Bravia in my living room. That purchase several years ago prompted this purchase for my bedroom. Sony makes a quality product. Sony also stands behind their products. My previous televisions were pretty good, these televisions are excellent. Specifically, the 43” model is great for a bedroom or a smaller living room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the positive review, PacificRob! Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. The sound is so good I do not need the sound bar I needed for my previous TV and the picture quality is outstanding.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonaldM, Great! We're glad that you like the ease of setup, picture and sound quality.. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    One of the Best!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Sony to replace the TV that I had for only 3 years. It was a Toshiba and for some reason, it went out. No picture, no sound, nothing! Since I had a Sony in the bedroom that was 14 years old, I decided to purchase another Sony. So far I'm enjoying figuring out all the different features on it. The picture looks great, the sound is great and all other features. It's a lot different than the Toshiba I had before and fun figuring it out. Was very easy to set up and connect to my Wifi with no problems. I just followed the instructions and it was up and running in no time. Only time will tell.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's wonderful, Pearlie73! We're glad that you are impressed with your new Sony TV. The X77L delivers exciting content in 4K HDR. Even 2K pictures are upscaled to near 4K quality with sharp details and billions of real-world colors, reproduced by our 4K Processor X1™. Clear, natural sound brings movies and music to life for a thrilling experience. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    sony43

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this TV is the best i've had in along time very clear.hook up and was a i had to do for 78 yr old it was easy to do

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi joep7824, That's wonderful. We're glad you are enjoying your new TV. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony perfection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was easy to set up and work with my daughters communication system and it has a great picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonB, Awesome! We're truly delighted to hear that we've matched your expectations with your new Sony X77L and you are enjoying everything about this great TV. Glad to know you find it easy to setup too. Thank you for your purchase and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, image and easy set-up. Good quality remote , access to google tv is easy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the 5-star rating, DomR! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bye bye Samsung,hello Sony!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Use to be a Samsung guy but switched over to Sony. Seems to have a better picture quality for a good price. Only have a couple of cons but it's my preference that's the issue with a couple features and has nothing to do with the tv overall. The home screen has everything I want and is easy to navigate. Might confuse elderly but for anyone who knows how to navigate and use apps this tv is easy to use. Remote is nice a sleek. I mounted mine and happy it came with spacers for the mount I already had. Can't wait to get a new Sony for the downstairs living room

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, KiraM! We're glad that you are impressed with the picture quality of the TV. The X77L delivers exciting content in 4K HDR. Even 2K pictures are upscaled to near 4K quality with sharp details and billions of real-world colors, reproduced by our 4K Processor X1™. Clear, natural sound brings movies and music to life for a thrilling experience. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Tv I've owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best TV I've ever owned. Its nice and bright but not too bright that colors look like they are over saturated. The sound on it is amazing, even with its rear facing speakers I can have the volume set to around 5 or 6 and hear everything just fine, itdoesn't echo like some of the other Tvs I've owned did. When switching from different streaming apps its nice and snappy, no sitting and waiting for your next streaming app to open. I would definitely recommend this TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, JamesK! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for our Master Bedroom

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV two weeks ago to replace our master bedroom TV that failed while still under warranty. BB tried to fix it but ended up giving us store credit to buy a replacement. This Sony is a couple of inches larger, and the picture is bright and crisp. It was easy to setup on WiFi and so far we love it. It may not have all the specs of the more expensive models, but the direct back lighting feature provides great contrast and its perfect for use in a bedroom!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChasK, Awesome! We're glad that you like the ease of setup, picture quality, and features. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    An Excellent Smaller TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent TV if you need a smaller 43" television. The screen is very vibrant. Easy to setup/install. Very, very pleased with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, Clemar! We're glad that you like your new Sony TV. The X77L delivers exciting content in 4K HDR. Even 2K pictures are upscaled to near 4K quality with sharp details and billions of real-world colors, reproduced by our 4K Processor X1™. Clear, natural sound brings movies and music to life for a thrilling experience. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Good, easy to set up and great picture

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was super easy to set up, great picture pretty decent sound for the TV. Best part for me it has Crunchyroll and Funimation apps which work pretty well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Santa214,
      Awesome! We're glad you like the outstanding picture, sound, easy setup, apps, and overall performance of your new TV. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation® 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thank you for choosing SONY! - Kris Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    quality t.v.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This t.v. has quality picture and sound. Easy to set-up. Worth the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, DennisJ!
      We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and vibrant colors. Easy setup and many extra features for this price Tv. Great size for a smaller room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the perfect rating, Jamester! We're glad that you like your new Sony TV. The X77L delivers exciting content in 4K HDR. Even 2K pictures are upscaled to near 4K quality with sharp details and billions of real-world colors, reproduced by our 4K Processor X1™. Clear, natural sound brings movies and music to life for a thrilling experience. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Color
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Sony Class X77L Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my bedroom. It has great color, a good user interface, and picks up local channels well. The remote lacks buttons (like an "info" button). The remote aside, I'm very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony class 77 L

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Sony Class 77L is much more than just a television; it is a technological masterpiece that immerses you in an unparalleled entertainment experience. With its impressive image quality, exceptional audio, advanced intelligent features, and sleek design, this television sets a new standard of excellence in the world of home entertainment. If you're looking for the best of the best, look no further than the Sony Class 77L.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful JulioM! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to use, and great Sony quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertB, We're pleased to hear that you're enjoying the TV quality and features. Thank you for choosing Sony. -Carl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Lg tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and easy to operate. Works well with all streaming platforms

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dadlife, Thanks for the 5-star rating! Enjoy and thanks for choosing Sony! -Craig Sony_US

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