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Customer Ratings & Reviews

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The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 1207 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 43" Class X85K LED 4K UHD Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors, making it particularly well-suited for gaming. However, some users express dissatisfaction with the remote control and limited viewing angles. While most find the price reasonable, a few concerns were raised regarding the sound quality and stand design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,207 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great midrange TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to play my PS5 and stream in the basement. I had been looking at reviews for midrange gaming TVs and found this open box at the store. Great image quality with vibrant colors and clear picture. Switching apps is easy and user friendly. Comes with lots of streaming apps loaded and more available to download. Sound quality is decent but not too bad.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FrancoP,

      That's great! We're glad to hear that you like the picture color quality and user interface of the TV for your gaming experience. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Must buy for travel trailer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture, great price and the durability is incredible. I will no longer buy Samsung TVs after 15 years of dedication because the product is not durable. One would say fragile. So, when I wanted a TV for my travel trailer, I bought the Sony Bravia 43". I move it from inside outside different areas all the time and re-box it for travel and not one issue. A must buy for a travel trailer. With Starlink and Direct Tv Stream.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BrendaG,
      Good decision! We're glad that you are very pleased with the picture quality, durability and nice price of your new Sony KD43X85K. You will definitely not regret this decision. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the size awesome picture quality. Definitely worth the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanS,

      Awesome! Thank you for the purchase and we're glad to hear that you like the picture quality and price point of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Sony tv good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv with a very good refresh rate for gaming. Easy setup and great picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bkdude,
      Awesome! Glad to hear we were able to give you a good match for your viewing and gaming needs. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Gaming, Picture quality

    Rated 5 out of 5 stars

    Amazing Tv

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv with outstanding picture quality! Is great for both gaming and watching tv!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DylanM, Amazing! We're delighted to hear that you like the picture quality. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Excellent TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an awesome tv! You can use Airplay with it! Has beautiful crystal clear image. The legs were easy to install, only took a few min. Easy set up as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi John, We're very grateful for this positive feedback! Thank you for this superb review of your BRAVIA X85K. It's amazing to hear you are enjoying the smart Google TV features, excellent picture quality and you easily setup this TV as well. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good picture and solid build, one annoyance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture, solid build. I have it mounted on a heavy-duty Ergotron wall-mounted arm, so it can be rotated to suit whoever is watching. Only minor complaint is that it starts from a Google TV advertising screen. Irritating. But I hear many of the TVs do that now. Since the TV was not free, it does not seem fair to have to tolerate advertising every time I turn the TV on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesL, We are glad that you like the picture quality of your new Sony BRAVIA OLED TV. We always strive to deliver the best picture and sound quality with our TVs. With your new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is wonderful. I really like this tv and would recommend this tv. It was so easy to set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fiesty,

      Perfect! We're glad that you like the picture quality and user-friendly functions of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony’s the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. Great color and the perfect size for my space.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveB,

      Thank you for the 5-star rating and we're glad to hear that you like the picture color quality of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    A beautiful picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is easy to use and the picture is beautiful. I was able to adjust sound to make it easier to hear voices over bacground sounds. I love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hey AIB2020,

      That's awesome! We are extremely pleased to hear you love the amazing picture & sound quality, ease of use, and overall performance of your new KD-43X85K.

      Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.

      Thank you for the 5-star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Decent Small Room TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for small rooms due to its appropriate size, but also has all the advanced features of the latest brands such as 4k and 120Hz.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Julian, we're glad you are enjoying our product! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Color
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Solid TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV. Bright colors. Remote a bit cheap but I use my DIRECTV remote

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chargerh8tr, We are glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 4 out of 5 stars

    Great Budget TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son primarily for his gaming console. Great Sony picture quality and features. 120Hz panel. Google TV works well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi yoke27,

      Very nice! We're glad to hear that you like the picture quality and refresh rate of the TV for your gaming experience. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Looks Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guy is actually 120hertz, gaming is phenomenal. The size was perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KeyionJ, Amazing! We're delighted to hear that you are enjoying your new TV and the size is perfect for you. We appreciate your 5-Star rating and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    SONY DOES IT AGAIN

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sharp picture and user friendly. Hubby loves to watch sports with the sound bar on. Nothing beats SONY

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Towles,

      Thank you for the 5-star rating and we're glad to hear that you like the sharp picture quality and friend user interface of the TV. With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Viewing angle

    Rated 3 out of 5 stars

    picture quality not as good as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I allowed a salesman to advise me over the phone based on my needs for streaming sports and programs. He said it would reduce motion blur. The picture quality is not any better than my other Samsung 60hz refresh rate 4k I now read later that 120hz is only important for gaming. Tv broadcasts and movies are only at 24hz so the tv up samples and adds frames causing judder and soap opera effect. Also the picture viewing angle is very narrow and washes out at only about 45° Sony is also a bit complicated to make adjustments on. Still good enough quality and the sound is pretty good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Easymarkforsalesman,

      Thank you for sharing your experience with the KD-43X85K. While we are thrilled that you are satisfied with the amazing sound quality of this TV, and we are really sorry if you are having picture issues. This is definitely not the experience we wanted you to have. We'd like to help you troubleshoot the problem. If you haven't tried yet, please refer to the below:

      We are not sure what device / streaming application you are using for sports and programs. However, you may try configuring various settings related to the TV display, especially the Motion settings which refines moving images and optimizes picture quality based on video content and see if it improves your overall viewing experience:
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/articles/00263533
      https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_01.html

      And for viewing angle, please refer to the following article:
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/articles/00008601

      Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.

      If there's anything we can do to help or you may need more information/technical assistance, please feel free to email us at [email protected] with the following details and we'll be more than happy to assist you.

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you so much for your purchase and for choosing Sony!

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    sony tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV - color, sound, etc. Good size for us.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesB,

      Thank you for the 5-star rating and we're glad to hear that you like the picture color quality, size and sound of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Enjoying my new television

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new television so much. My previous television was an old school fat back Sony television from 2001. Going from my old Sony to my new one has been fantastic. The picture quality is amazing. I love that I can watch Netflix, YouTube, and Amazon Prime at the push of a button. Before I would have to watch these services on my ipad because I definitely wasn’t able to on my television. I love how sleek and modern it looks in the cabinet. It was definitely worth the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's fabulous, Jolin! Thank you for upgrading to our KD-43X85K!

      We are so happy to know that you are enjoying the amazing picture quality of this TV. We are also delighted that you love its fantastic streaming features and stylish built design. With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.

      Thank you so much for sharing your awesome experience with the X85K and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 43” Smart TV is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed to replace an older and not smart smaller TV. Love the features; took a little help from the Geek Squad and a few short trial and error sessions with You Tube app but it wasn’t long until I was navigating really well. I’m 74 and not technically savvy so it has to be easy. The color and picture are very, very good. Good Product; Best Buy and Geek Squad were fantastic. So glad I have it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PSue, Awesome upgrade! We are so glad to hear that you are happy with your new TV! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was a perfect replacement. Color is great. Easy access to the apps. Love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Donna, Thank you for upgrading to your new Sony X85K! We're glad to hear that you love the great colors and ease to access apps of your new Sony TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam Sony_US

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