Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Your price for this item is $399.99
Clearance
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1244 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers consistently note the exceptional picture quality, vibrant colors, and clarity of the 49" Class (48.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV with High Dynamic Range. Many users also appreciate its user-friendly setup, affordable price, and suitability for gaming. While some users find the remote control to be cheap-looking and poorly designed, the overall positive feedback on the TV's core features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,244 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    new tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at 4k tvs for over a month till I finally made my decision this TV has great picture and the motion flow makes watching and playing games amazing.For the price it's a great deal for all the options and upgrades this TV has very happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Picture!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, perfect picture. Recommended by Best Buy associate, happy with our purchase and would recommend to a friend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, BeachPeeps, We are glad to hear that you are happy with your new Sony Bravia TV. You did the right thing listening to their suggestion. Thank you for choosing Sony! -Vincent sony_US

  • Pros mentioned:
    Hdr

    Rated 5 out of 5 stars

    Outstanding tv for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv if you want 4k and hdr and not blow your bank account. Wish i wouldve went with a 55 but this tv is still a great deal for the great picture that you get

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Picture is Fantastic!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this TV looks fantastic! The blacks are good too. It fit perfectly in the space I needed it, and the in-store pick up at the store was quick and easy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV for great price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect TV with all the great features and latest technology for a great price! Great TV! Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is remarkable. It is by far the best television I've ever purchased. I checked around before I purchased it and Best Buy had the best price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bigjoe,
      We're really glad to hear that you're having a good time with your TV!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv after changing some settings

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has worked well for me. I did quite a bit of research before this purchase, and basically, you will not get a better set, unless you spend ALOT more.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Upgraded to Smart TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace an older Sony Model. Love the enhanced picture quality and the ability to get right into different apps with the Smart TV feature.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV Has met and exceeded expectations. I am a loyal Sony TV customer for 30 years. And this TV has an amazing picture and functionality. Very Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pretty good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this TV on black Friday. The pictures are clear enough and I like that it can connect to netflix, Hulu..Etc without the need to hook up a Roku box. What I don't like about this TV is sometimes it has a slow reaction time after I press buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Tv... poor sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV because I wanted the 4K ultra HD. The picture looks great. The only issues I have with The TV is the cheap remote and the poor sound quality. Other than that this TV is perfect!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Crwms, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for your time. -Jerome sony_US

  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    My first 4K, but not my last

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had a Samsung TV and got tired of the over brilliant colors. The colors were so bright, I did not have to turn on the lights at night as the TV screen provided more than enough.So I got a Sony where the colors are more subdued. Good purchase,

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Sony fan even before. I love the quality and feature of this product. It's kinda expensive but the price is all worth it once you started using it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Would make the same purchase again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be more pleased with this purchase. The size and quality of this purchase was exactly what I both wanted and needed/love everything about the set

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fast response time, beautiful picture, great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV because of its lightning fast response time - 33ms - which is much better than other TVs at this size and resolution. Picture is terrific!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV in every way

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is crystal clear, contrast is excellent without any blurring dark colors, the screen itself is wafer thin and the fit and finish is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife & I purchased this TV on the recommendation of our son & the Best Buy salesman. The picture is awesome and the features are more than we expected.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good smart TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great picture for the price and I'm extremely happy with it. Only negative that I have with it is that some of the apps on it don't work and that sometimes while streaming from my phone to the TV the connection drops for no reason.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good size TV for a bedroom

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. I didn't want a huge TV for my bedroom. I just wish it could be mounted closer/flush to the wall. And I'm trying to figure out which of the viewing settings show the sharpest picture similar to the display model in the store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole process was good. Sales team helpful and knowledgeable.

    I would recommend this to a friend
Sponsored