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Customer Ratings & Reviews

Your price for this item is $54.99
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The comparable value price is $549.99

Customer reviews

Rating 4.7 out of 5 stars with 311 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the incredible picture quality and vibrant colors of the 49" Class - LED - X720E Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the easy setup and menu options, as well as the reasonable price for the quality. However, some customers have expressed frustration with the remote control and the difficulty in using the TV's apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 311 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new SONY TV!! The color is sharp and the audio is great. Perfect size for us.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is so clear and crisp. Really nice television and got it at a great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best PC/Gaming Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yep, if you want a 49", 4k monitor, running @60hz, this is the one. That's the only reason I bought it. I dock a star, because Sony has a bug. When you first turn on the TV, you have to switch out of the graphics mode, then back in, in order to get the latency back to tolerable. There have been several others that have complained about this, and you can look it up online. For the price I paid, however, it's truly a minor nuisance. As a TV? I don't know - I've never used it as one, and my recommendation would be based on my use case.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing TV! High quality picture with great sound and easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great 4K TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Picture is very clear and colorful. Even with me streaming on the non 4K hdmi port (ARC), thing still look great. I got a great deal during the Labor Day sales, I'm sure Black Friday sales will make this even cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony KD49X720E is a great TV. The setup is easy and the picture quality is very good. It's also super easy to mirror your iPad to the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awsome 50” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome 50” TV Awsome 50” TV Awsome 50” TV Awsome 50” TV Awsome 50” TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beauitlful TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible picture and an overall thin TV. Could not be happier

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice Price for an Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony's 4K was a great change, perfect size for my kitchen! Sharp!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    good choice of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clear and contrasted picture. good colors. good picture quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice picture quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv picture is crisp and clear and has good sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size and good picture quality. Happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is just the right size. It has an awesome picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture great sound all the features you would need

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony never disappoints. Excellent picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice size for my room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Light, very thin, and very clear crisp picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clear picture and Good sound... I just wish it has more online options other than YouTube and Netflix.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible picture. Easy to use. Only complaint is adding new apps but that is nitpicking.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Perfect size TV for the space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is the perfect size for the place I have. The color is great, sound is great and I don't know why I waited so long to get one this size, I would recommend this TV. In fact my sister was with me when I was shopping for a TV and she liked it so much she also bought one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get a better TV for gaming. I love to play xbox. And samsung tends to lag. This tv is by far the best TV I've had and for a decent price. Buy Sony for gaming!!!

    I would recommend this to a friend