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Customer Ratings & Reviews

Your price for this item is $569.99
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The comparable value price is $599.99

Customer reviews

Rating 4.8 out of 5 stars with 496 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers regard the 50" Class X80K LED 4K UHD Smart Google TV's picture quality as excellent, with vibrant colors and clarity. They also appreciate its user-friendly setup, affordable price point, and impressive sound quality. However, some users have expressed concerns about the remote control and occasional freezing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 496 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony as usual sells an excellent product. Easy to set up, program and use. Vibrant picture quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dexter, Thank you so much for such an amazing review, and we are so pleased to hear you like your new BRAVIA X80K! Glad to know you also appreciate the excellent picture and you find it easy to setup, program, and use. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    50” tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great move from our 23” Sony, but that tv is the reason we chose our new 50” - great color and sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HP15laptop, Thanks for the positive feedback! We are happy to hear your purchase went well and you are enjoying the exceptional picture quality of your new X80K LED 4K Ultra HD Smart Google TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you so much for the 5-stars review and for sharing your awesome experience with our 50” X80K TV! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great!!!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv !! My parents bought me this one!! I have only great things to say !! Will tell all and the price is right!!! Happy to share this with anyone out there !!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 66721971Ed, That's great! We're glad to hear that!
      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Sony 50" TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, and beautiful clear picture. Just wish the remote had back lights on the buttons.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RuthW,

      Thank you for the 5-star rating and we're glad you like the clear picture quality of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    My Best Buy Ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love this TV and the clarity of HD and 4k programs. Better than i expected, and it's great not having to change inputs every time i want to go to streaming!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CyndiJ, Thank you for the excellent review! We're pleased to hear you love the clarity, amazing 4K display, and overall features of your Sony X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Nice TV Perfect Size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I really like the quality of this Sony tv. Accessing the apps is quick and easy and they load much faster than my Samsung tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoshuaG, We are happy to hear you are enjoying the superb performance of the X80K 4K HDR Google TV. We're really glad to know you appreciate the fast responsiveness of the smart Google TV platform and opening apps is quick and easy. We always strive to deliver the best picture quality with our TVs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you so much for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Always Reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second Sony TV I purchased, good picture quality and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Josm,
      Thank you for your support! We're glad to hear that you are enjoying the amazing picture quality and ease of use with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    John

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having a problem with TV reception of local channels. I contacted Sony about this and they are working with me to solve the problem. Other than this the TV has an excellent picture and sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnH,

      While we are thrilled to know your satisfaction with the exceptional picture and sound quality of the KD50X80K, we are really sorry if you are experiencing an issue with its local channels' reception. This is certainly not the news we'd like to hear. Despite the problem, we are glad to know that our product specialists are now working with you to solve the problem. If there's something we can do to help or you may need more technical assistance/information with our product, please feel free to email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.

      Case number:
      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      We value you, and thank you for choosing Sony.

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Reliable Quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second Sony this size or bigger. The Google OS makes it really easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quick setup and clear picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and easy setup and excellent picture quality! Great choice!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pearland,
      Thank you for your valuable feedback! We're delighted to hear you like the excellent picture quality and easy setup with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, sound & overall appearance. Very easy to set up & start working.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BackToCollegeAt48, That's perfect! We're glad to hear that you are all set! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. We're looking forward to your next purchase! Thanks for sharing this review! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Great picture and easy to set up the features we want to utilize.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tb1990,
      Thank you for such a great review and recommendation! We're really glad you love the great picture quality, ease of use and overall performance of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is wonderful. Instructions could be better. Little pricey though its a Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BJBJ, Great! We're glad that you are satisfied with your purchase. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it the best thing ever on regards a tv system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget/mid TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV for price. 2.1 HDMI is great for 4k however since the fps is 60, it is not ideal for 4k gaming. Apart from that great to have.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi k1dz03,
      Thank you for the 5-star rating! Nice to hear you like your X80K TV. This TV model does not support all the features associated with HDMI 2.1. The only HDMI 2.1 feature supported by this model is eARC and ALLM with a panel refresh rate of 60Hz. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to set and get started on. First smart tv, all others were dumb TVs. I needed one with multiple HDMI's and this one has four.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ErnestL, Thanks for sharing your 5-star review and impressive experience with your new X80K TV. We're truly happy to hear you are enjoying everything about this TV and you find it easy to setup. We always strive to deliver the best picture quality with our TVs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. We even use it outside. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LeeBee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, Sony at its best! I have had Samsung TVs and I find Sony TVs to be superior in both picture quality and user friendly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeeBee, Thank you for the 5-star rating! We're happy that you like the outstanding picture and you find the Google TV platform user friendly. We always strive to deliver the best picture quality with our TVs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you so much for commending Sony! -Jess Sony_US

  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Sony50puzzles

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote Control and Instruction Manual are not adequate; there is no forward or backward buttons. We were having problems with finding how to get subtitles to foreign episodes.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SONY50PUZZLED,
      Thank you for your time writing this review. We're sorry to hear you difficulties with the remote and instruction manual of your X80K TV. Allow us to help make this a better experience. The supplied remote control has rewind and fast forward function. If you are inside an app/streaming app, rewind and fast forward can be controlled either pressing the left or right directional buttons on the remote when the video is playing or paused.

      However, we cannot guarantee if these buttons will also work if you're watching from another source/input device. Some sources/input devices will have a built-in fast forward or rewind option within the app.

      For SUBTITLE/Closed caption, you can press the 123 (Control menu) button on the remote control to enable subtitles. For more information about the function buttons of remote, features, and setting of this TV, please refer to this Help Guide link: https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-07-04_01.html

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks again for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Crystal clear and lifelike pictures/Movies in 4K

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my new 4K Sony TV. Comes with tons of built in apps that’s easy to access and sign into. The remote with a microphone button makes it easy to search for movie titles and videos on YouTube. Crystal clear and life like movies in 4K. My son hooked up his PS5 on it and I cannot get him off, he says the graphic are amazing. Would highly recommend this TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jill,
      Awesome! We're glad you are enjoying the amazing picture quality, 4K features, built-in apps, voice remote and overall performance of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US