Customer Ratings & Reviews

Posted 5 months ago

Hi HappyCamper,

It makes us really happy to hear that the Sony BRAVIA 2 II was easy to set up and delivers amazing picture quality and clarity, perfectly suited for your 20x20 family room. Thank you for sharing your positive experience and for trusting Sony!

Regards,
Dominick

Posted 5 months ago

Hi GordonT,

We are pleased to hear that you are enjoying the breathtaking clarity and vibrant colors of your new BRAVIA 2! It is wonderful to know that the 4K resolution and picture processing are providing you with such an immersive and detailed viewing experience. Thanks for choosing Sony.

Best regards, Eliab

Posted 3 months ago

Hi PedroA,

We feel privileged to know that you have decided to continue your journey with us by upgrading to the newest BRAVIA 2 II. It is wonderful to hear that your previous model served you so reliably for such a long time, and we are confident that this new generation will provide that same high-quality performance for many more years to come. There is no greater compliment than a returning customer, and we are thrilled to be the brand that remains at the center of your living room.

Thank you for your continued loyalty and for trusting Sony once again.

Regards,
Dominick

Posted 7 months ago

Thank you for your review, Martman!

We are so pleased to hear that your search for a new bedroom TV led you to the K-55S20M2 and that it was the perfect size for what you needed.

It's truly rewarding to know you are impressed with the Great picture quality and find the integrated TV speakers to be decent. We specifically designed this model to deliver an exceptional viewing experience and quality sound at a great value, so your feedback is a wonderful validation of that effort.

Thank you for your strong recommendation and for trusting Sony to be the centerpiece of your bedroom entertainment!

Best regards, Gus, Sony Social Media Team

Posted 7 months ago

Hi StevenB,

We're excited to hear that you're enjoying the stunning picture quality of your new Sony - BRAVIA 2 II! Your enthusiasm is the highest compliment we can receive! Thank you for choosing Sony and for sharing your great experience.

Regards,
Dominick

Posted 6 months ago

Hi Rakuwoman,

It is most rewarding to hear that you are amazed by the picture quality of your new 55" BRAVIA 2 II! We are also thrilled that you find the sound quality excellent, even without the sound bar. Thank you for the five-star review and for choosing Sony!

Regards,
Dominick

Posted 5 months ago

Hi JoniCS,
Thank you for your review of the BRAVIA 2 II TV! It brings us great satisfaction to hear that the 55-inch size is perfect for your bedroom and that the setup was easy.

Thanks for choosing Sony!
Best regards,
Estefany

Posted 4 months ago

Hi Lucas,

We are glad you are enjoying the impressive brightness and picture quality of your BRAVIA 2! To help minimize backlight glare, you might try adjusting the "Brightness" and "Gamma" settings or positioning the TV away from direct light sources to further enhance your viewing experience. Thanks for choosing Sony.

Best regards,
Eliab

Posted 8 months ago

Hi Ravens12,

We're so glad to hear that your new 55 BRAVIA 2 TV was the perfect upgrade for your bedroom and that you're enjoying a movie theater experience. We truly appreciate your loyalty and positive feedback.

Thanks for choosing Sony.

Best regards,
Eliab

Posted 4 months ago

Hi Minneapolissuburb,

We are pleased to learn that you are enjoying the natural color tones, textures, and impressive contrast of your new display! It is also great to hear that you found the setup easy and are enjoying the implementation of the OTA channel guide and favorites. We are glad that your external DVR integrates so well with the TV to provide the specific viewing experience you were looking for.

Thank you for making Sony part of your home entertainment.

Best regards,
Dominick

Posted 5 months ago

Hello Ernie,

Thank you for choosing Sony!

We're honored to hear that you found the K55S20M2 TV setup straightforward and the picture quality excellent. Your detailed observations about adjusting the 4K settings and your wife's preference highlight the importance of customization for the best viewing experience. We also appreciate you sharing the helpful tip about the speaker and headphone setup, along with your experience with tech support and the adapter solution. Your thorough feedback not only assists fellow users but also helps us enhance our products and support services.

Best regards,
-Fred

Posted 3 months ago

Hi Prudhvi!
Thanks so much for sharing your feedback with us.
We are thrilled to hear that you are loving the vibrant colors and sharp detail on your new Sony K-55S20M2! It’s awesome to know that the setup was a breeze and that Google TV is keeping your entertainment moving smoothly.

We really appreciate the honest note about the remote and the occasional glitches, feedback like yours helps us keep improving the experience for everyone.

Thanks for choosing Sony and sharing your feedback!
Warm regards,
Estefany

Posted 4 months ago

Thank you for the fantastic review, Samantha!

We are absolutely thrilled to hear that your mom is OBSESSED with her new K55S20M2 television! It sounds like that "accidental" sizing choice turned out to be a wonderful surprise, and we love hearing that the picture is so clear and smooth that she even got a new table to show it off.

Knowing that the setup was easy and that she’s enjoying it every day truly makes our day. Thank you for choosing Sony for such a special gift and for sharing this heartwarming story with us!

Best regards,

Gus, Sony Social Media Team

Posted 4 months ago

Hi Gman34145

It is most rewarding to hear that your new BRAVIA 2 II has provided such a fantastic "bang for your buck" and that the upgrade in size made a noticeable difference! We are thrilled that you find the picture and sound quality superior and that the user-friendly operating system makes navigating your content so much easier. It is also great to know that the convenient placement of the four HDMI inputs and two USB ports is working well for your gaming setup and accessories.

Thank you for choosing Sony.

Regards,
Dominick

Posted 8 months ago

Hi TraceFace08,

Thank you so much for your loyalty and this fantastic 5-star review! We are incredibly proud to have you as a returning Sony customer, and it's wonderful to know that we consistently live up to your expectations.

We're thrilled you're enjoying the beautiful screen and color of your new BRAVIA 2 II. We've put a lot of work into the picture quality to make every viewing experience truly special. Your feedback about the quick and easy setup is also great to hear. We strive to make our products as user-friendly as possible so you can get right to enjoying your entertainment.

Thank you for trusting Sony, and we hope you continue to be delighted with your new TV for years to come!

Regards,
Dominick

Posted 6 months ago

Hi CathyO,

What an inspiring and wonderful story!

We are absolutely thrilled to hear about your incredible 16-year run with your previous display—that is the very definition of quality and durability that we strive for. We are delighted that you chose to remain a part of the Sony family for your upgrade!

It brings us immense joy to know that the new 55-inch BRAVIA 2 II is a perfect fit for your space and that you are enjoying the superb visual clarity and clean audio. We sincerely hope this television provides you with many more years of enjoyment, and it is lovely to hear that your old model is still bringing happiness to someone else! Thank you for sharing such a perfect review.

We really appreciate you choosing Sony!

Regards,
Dominick

Posted 5 months ago

Hi RickG,
Thanks for the review! We appreciate you choosing Sony for your home setup.
We are thrilled to hear that getting your TV ready to go was such a smooth process for you. It’s awesome that you're loving the picture and adding a soundbar was a great move to complete the experience!

The K-55S20M2 is built with our 4K HDR Processor X1, which helps make everything you watch feel sharp and lifelike. It also features Motionflow™ XR technology to keep fast-moving action smooth and clear.

We appreciate your decision to go with Sony!
Best regards,
Estefany

Posted 3 months ago

Hi user863994!
It is awesome to hear that your original TV is still going strong after a decade!

We are really happy to hear that your new K-55S20M2 TV is already making a great impression with its picture and sound. We know you have plenty of options out there, so it means a lot that you returned to the Sony family for your main living space.

Thanks for choosing Sony once again!
Warm regards,
Estefany

Posted 6 months ago

Hi HappyCustomer!
Thank you for sharing your experience with the K-55S20M2! We are very glad to hear that the setup was smooth and that it’s fitting perfectly in your kids’ entertainment room. It’s great to know you’re enjoying clear picture quality and easy connections to your game consoles and sound bar.

Thanks for choosing Sony. We’re happy to be part of your family’s entertainment setup!
Warm regards,
Estefany

Posted 6 months ago

Hello Francisco!
Thank you for sharing your review of the K-55S20M2. It is truly wonderful to know that you're enjoying the clear view and easy setup.

With the BRAVIA 2 II, you're experiencing a great combination of features, including its high-performance processor that ensures smooth, detailed motion, the rich color gamut that brings every scene to life, and the Acoustic Multi-Audio technology that synchronizes sound with the action on screen for an incredibly immersive experience.

We're genuinely thankful you decided on Sony!
Best regards,
Estefany