Customer Ratings & Reviews
- Model:
- K55XR50
- SKU:
- 6623850
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the excellent picture quality and reliable performance of the 55" Class BRAVIA 5 Mini LED 4K UHD Smart Google TV (2025). The TV is also easy to setup. However, some customers have noted that the TV's brightness could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great TV with ease of operation & amazing picture
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is easy to operate and the picture quality is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Cindy,
Thank you for choosing Sony!
It brings us great joy to hear that your K55XR50 TV is easy to operate and delivers amazing picture quality. Knowing that our product enhances your viewing experience means a great deal to us. Thank you for sharing your positive feedback!
Best regards,
-Fred
- Pros mentioned:Picture quality, Setup
Awesome!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, bright and accurate colors! Set up was easy. Nice edge to edge picture. Sound can set itself, but also has equalizer controls.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DaleH,
Thank you for choosing Sony!
It's a true pleasure to hear that you love your new K55XR50 TV! We're glad the setup was easy and you're enjoying the great, edge-to-edge picture with bright and accurate colors. It's also fantastic that you found the sound controls, including the equalizer, helpful.
Best regards,
-Fred
- Cons mentioned:Brightness
Sony - 55" Class BRAVIA 5 Mini LED 4K UHD
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV so far with a few comments to reduce the rating a bit. Setting up all the features was a little more complicated than I thought it would be, maybe it's just me. The thing that stumped me for a bit was the setup to run both internal and external speakers at the same time. Once I got the settings right it works just fine. Another comment is that there is some glare on the screen from external light, I had to turn the tv a little bit to reduce the glare. Overall, I'm happy with this purchase and the TV after I got it set up the way I wanted it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jaymurf,
We're happy you love your 55" BRAVIA 5 Mini LED TV, but apologize for the complicated initial setup, especially getting the internal and external speakers to play simultaneously. We also acknowledge your note on the screen glare from external light, which you successfully managed by adjusting the TV's position. We're glad you got it set up the way you wanted!
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Picture quality
Overall satisfied.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Previously purchased next size down price wise. Not happy with that picture so I asked if I could return it. I had 30 days so I returned it and got the next size up pricewise. I had no problem. I love the new TV. However, when I went to the store to pick up the new one, it took me 30 minutes to find someone to help me there was no one there. I’m elderly and I kept going back to the desk telling them there’s no one there. Finally, somebody did appear other than that. The transaction went well.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for taking the time to share your detailed feedback regarding your experience, AllisonM.
We are truly delighted to hear that after the exchange, you love your new K-55XR50 television! We are so pleased that you were able to take advantage of the 30-day return policy to get the model that delivers the picture quality you were looking for, and we appreciate that the overall transaction went well.
However, we are very sorry to hear about the significant delay and frustration you experienced while trying to get assistance to pick up your new TV. Having to wait 30 minutes, especially after repeatedly asking for help, is unacceptable, and we apologize that the retail partner did not provide the seamless, attentive service you deserve, particularly as an elderly customer.
Your satisfaction with the entire experience is important to us, and we appreciate you bringing this store service issue to our attention. We will pass this valuable feedback along to ensure our retail partners maintain the high level of customer care we expect.
Thank you again for choosing Sony, and we hope you enjoy the stunning picture quality of your new TV!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Picture quality
Sony 55' Bravia 5 review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent TV with nice clear picture and sound. The picture quality is also excellent. Definitely recommend this.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello IndranilDas!
Thank you for sending in your review and letting us know how much you enjoy your TV.
It is fantastic to know that you are pleased with the K-55XR50! Hearing that you find the picture and sound quality excellent makes us very happy.
This model is built to deliver clarity, using our advanced 4K Processor X1 to upscale everything you watch and features like Acoustic Multi-Audio to ensure the sound matches the stunning visuals.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Picture quality
Fantastic picture and incredible smart tv features
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV we've ever but. The price was unbeatable. Fantastic picture! smart tv capabilities are unbeatable. We'll be buying another Sony from Best buy. Definitely will not buy another brand ever again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichelleD,
That is wonderful to hear! We are honored to be your go-to brand for home entertainment, and we’re thrilled that the BRAVIA 5’s Mini LED picture quality and smart features have made such a lasting impression.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Picture quality
New tv bedroon
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony tv is wonderful. Works well. Size is good for the room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BeverlyR,
That's great to hear! We are delighted that your 55" BRAVIA 5 Mini LED TV is working wonderfully and that the size is a good fit for your room. Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Picture quality
Great DEAL!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Sony Bravia TV, the quality, clarity and picture is a winner in our home, I previously had a Sony Bravia that lasted over 10 years, Whether watching football or movies, we all agree that this purchase and price is worth it. Purchased on sale to. Thanks Best Buy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BestySonytheRock,
It's fantastic to hear that your new 55" BRAVIA 5 Mini LED TV is a winner and that the quality, clarity, and picture are exceeding your expectations! We are thrilled to welcome you back to the Sony family after your previous model lasted over ten years—that kind of longevity is what we aim for. Enjoy all the action, whether it's football or movies!
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Picture quality
Salesman
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is fine but the salesman was pushy about reapplying for my credit card; which I haven't used in years. I informed him several times I was paying cash. I realize salesmen have to inform customers of all available opportunities but when I said I was not interested I didn't like that he kept on..He's only doing his job but i was annoyed
I would recommend this to a friend - Pros mentioned:Picture quality
Sony Bravia 55-inch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not the cheapest, or the fastest, or the biggest, but it works well and reliably, and it has a great picture. I was replacing a similar Sony which quit after 8 years of constant use. I have a minor glitch with the Zvox sound bar optical audio output, which requires an occasional restart, but it's a rock solid product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rick,
It's great to hear that you find this model to be reliable, offer a great picture, and work exceptionally well. We are also thrilled that your previous Sony TV provided you with eight years of constant use—that speaks directly to the durability we aim for in our products.
Thank you for calling the BRAVIA 5 a "rock solid product" and for giving us a five-star rating!
We really appreciate you being part of the Sony family!
Regards
Dominick
- Pros mentioned:Picture quality, Setup
Excellent Purchase experience, Quality TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV. Controls work great, easy setup. Best Buy sales team was easy to deal with.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BCChaz,
Thank you for choosing Sony!
It makes us really happy to hear that you're enjoying your K55XR50 TV. We're glad the setup was easy and that you find the controls great to use. It's also fantastic to hear you had a positive experience with the Best Buy team. We appreciate you taking the time to share your feedback!
Best regards,
-Fred
- Pros mentioned:Picture quality
Sony Bravia
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture and sound are great! I will buy Sony the next time I need another TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PattiT,
We’re thrilled to hear that you’re enjoying the great picture and sound quality of your BRAVIA 5! We appreciate your loyalty and look forward to being your choice for your next TV as well. Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Picture quality
Sony Bravia continues to impress!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had several Sony Bravias over the years and they are excellent TVs. This one lives up to that reputation and we are glad we chose two newer smart TVs to replace our older ones.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Maggie!
We are absolutely thrilled to hear that you have been a loyal Sony customer over the years! Your trust in our brand means the world to us.
It's wonderful to know that your new K-55XR50 lives up to the excellent reputation you expect from a BRAVIA TV and that you are pleased with your decision to upgrade to two of our newer smart models.
Thank you again for your continued loyalty to Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Picture quality
Sports heavy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's ready to go right out of the box, super easy to set up, and the colors really pop, making it my favorite for sports.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Mike,
Thank you for choosing Sony!
We're elated to hear that your K55XR50 TV was ready to use right out of the box and easy to set up. It’s wonderful to know the vibrant colors have made watching sports even more enjoyable for you. Your positive experience encourages us to continue delivering products that enhance everyday moments.
Best regards,
-Fred
- Pros mentioned:Picture quality
Sony 55" Bravia 5 Mini LED 4K UHD Smart TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is super with a fantastic picture!! The best part of the experience was Patrick and Jack from the Geek Squad!! They were super in installing and explaining how to use the Apple TV for my remote. Everything works as they said and I truly was impressed with the professionalism of these two.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, MichaeloS!
We are so pleased to hear that you love your new K-55XR50 television and are enjoying its fantastic picture! It's incredibly rewarding to know that the visual quality of our screens continues to impress.
We also deeply appreciate you sharing your positive experience with the Geek Squad installation team. We are thrilled to hear that their professionalism and clear explanations on setting up your Apple TV remote made your entire experience so seamless. It’s important to us that our customers feel supported, and we’re glad their service met that high bar.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Picture quality
Sony Forever
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony Mini LED Display Is Outstanding. My 2th Mini LED TV. Sony Natural Colors Display Unmatched By Other Brands. Sony Forever.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Quill,
We are immensely pleased to hear that your experience with the BRAVIA 5 has been so outstanding! As your second Mini LED TV, it is wonderful to know that our focus on natural color reproduction remains unmatched for you. We are thrilled that features like our precise Mini LED backlight control and the lifelike accuracy of TRILUMINOS Pro continue to make you a "Sony Forever" fan.
We really appreciate you being part of the Sony family.
Best regards,
Dominick
- Pros mentioned:Picture quality
Sony Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice picture. I’m happy with this purchase and also is easy to navigate around
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CurtR,
We feel privileged to know that you are so happy with your purchase and find the navigation easy to use! We are especially glad you are enjoying that very nice picture, which is made possible because thousands of Mini LEDs are precisely controlled by XR Backlight Master Drive™ to deliver captivating brightness and authentic contrast.
Thank you for making Sony part of your home entertainment.
Best regards,
Dominick
Why buy a Sony Bravia TV for home usage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Sony Bravia 55" 4K TV to replace an existing Sony 38" TV that recently failed. This was an in store purchase so that I could evaluate the Sony TV verses the other TV manufacturers. Based on the picture quality, pricing, compatibility with existingTV remores, and along history with Sony TV's, purchasing another Sony TV was the logical purchase. Easy to install & setup also.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeffreyK,
We are honored by your continued loyalty to Sony and glad to hear that the BRAVIA 5 was the logical choice for your upgrade. It is great to know that the picture quality, ease of setup, and compatibility with your existing remotes have made for a smooth transition to your new 55" Mini LED.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Picture quality
Sony Bravia 5
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV & easy to set up with a Sony soundbar also. Picture & sound is great over our 10-year-old Sony LED, very happy with purchase, just hope this one lasts at least 10 years also.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your fantastic review, PamF!
We are absolutely thrilled to hear how much you are enjoying your new K-55XR50 television and that the upgrade from your previous 10-year-old Sony LED has been so noticeable!
It is incredibly rewarding to know that the setup was easy, especially when pairing it with a Sony soundbar, and that you are enjoying the great picture and sound. Your loyalty to the Sony brand over the years means a lot to us, and we certainly share your hope that this new TV provides you with many years of incredible entertainment!
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Picture quality
Happy with my new TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV to replace a 2006 Sony Bravia XBR. The picture is bright and clear. I have 3 other TVs in my house. For my money you can’t beat Sony. Free delivery from Best Buy, can’t beat that either.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happytvbuyer,
It brings us great joy to hear you're noticing how bright and clear the picture is on your new Sony BRAVIA 5. Over the years, we've invested heavily in technologies to deliver truly stunning contrast and color, and we are proud that you feel Sony is unbeatable. Enjoy the fantastic viewing experience!
Thank you so much for the 5-star review and for your continued loyalty to Sony!
Regards,
Dominick
