Customer Ratings & Reviews

Posted 7 months ago

Hi Timonium,

It is truly wonderful to know that you love your new 55" Sony BRAVIA 8 and that you found the purchase to be a great investment! We dedicate significant effort to ensuring our OLED models deliver outstanding picture quality with pure blacks and vibrant colors, all complemented by excellent sound. Your feedback confirms that the XR Processor is providing the immersive experience we aim for.

Thank you for choosing Sony!

Best regards,
Dominick

Posted 7 months ago

Hi EllenM,

Thank you for choosing Sony!

We're elated to hear that you love the picture quality of your K55XR80 TV and found the setup easy. Your feedback about the remote control is valuable to us, and we appreciate you sharing those details. It’s wonderful to know you’re very happy with your K55XR80 TV, and we’re grateful for your thoughtful comments that help us continue improving your experience.

Best regards,
-Fred

Posted 10 months ago

Thank you so much for sharing your detailed experience, RPB10! We're delighted to hear that you’re enjoying the motion handling on your Sony K55XR80. We know how important smooth, natural motion is for an immersive TV experience, and it's great to know our efforts in this area made such a difference for you.

Your comparison with other models—especially your feedback about switching from the Samsung S90F OLED—means a lot to us. While some TVs may deliver higher peak brightness or more saturated color, our focus on exceptional motion performance ensures fast-paced content looks realistic and comfortable to watch.

We truly appreciate you choosing Sony and recommending the K55XR80 to others. If you have any questions or want tips for getting the best from your TV, we’re here to help!

Thank you for being part of the Sony community and for choosing us!

Best regards,
Gus
Sony Social Media Team

Posted 1 year ago

Hi Guacajaira,

You made the right choice with the Sony BRAVIA 8! We're glad that you like the picture quality, Google software, and user-friendly functions of the TV. Thank you for choosing Sony!

-Ralph

Posted 9 months ago

Hi RobertW,


We're so glad you chose the BRAVIA 8 OLED to enhance your viewing experience and that you're enjoying the great picture quality. It's wonderful to hear that you feel it was a worthwhile investment. We hope you have amazing movie nights!

Thanks for choosing Sony.

Best regards,
Eliab

Posted 7 months ago

Hi ScooterHarley,
Thank you for your wonderful feedback! It is fantastic to know that the BRAVIA 8 is exceeding your expectations, especially mounted above your fireplace. We’re glad the installation went smoothly and that the TV is enhancing your viewing experience.

The TV is designed to deliver stunning picture quality with vibrant colors and sharp details, making it a great centerpiece for any room.

Thanks so much for choosing Sony!
Best regards,
Estefany

Posted 3 months ago

Hi LARRYK,

Thank you for choosing the Sony BRAVIA 8 and for taking the time to leave us a 4-star rating! We are glad to have you as part of the Sony family.

We noticed your concern regarding the RF jacks and would like to provide some clarification to help improve your "electronic environment." While modern designs have become more streamlined, the BRAVIA 8 does include one RF port.

You can find this port on the rear or side terminal panel. It is specifically labeled as "CABLE/ANTENNA." This port allows you to connect your over-the-air antenna or a direct cable line to enjoy live broadcasts. We hope this information restores the value and "liveability" of your setup!

Thank you for choosing Sony!

Regards,
Dominick

Posted 1 year ago

That's fantastic, Christopher! Thank you for sharing such a wonderful shopping experience. We are delighted to hear that you are satisfied with your purchase and you like the excellent 4K HDR. smart Google TV features, and overall performance of your BRAVIA 8. Glad to know that you are having an enjoyable watching and gaming experience with this OLED TV. We can't wait for you to enjoy the combination of superior video quality and great sound that will improve your home theater experience further. Thanks for leaving us such a wonderful review! Our team will definitely be happy to read what you wrote. We look forward to seeing more of your reviews in the future. Regards, Jess

Posted 1 year ago

Hi Retiree, Thank you for your fantastic review! We're thrilled to hear that you love your BRAVIA 8 TV. It's great to know that the bright colors and excellent sound quality have enhanced your viewing experience so much that you don't even need to use a sound bar. Thanks for choosing Sony! -Sam

Posted 1 month ago

Hi CherieSonyLover,

We’re thrilled you love the screen, but sorry the sound has been disappointing. Since this model uses Acoustic Surface Audio+ to turn the screen itself into a speaker, we recommend running the Acoustic Auto Calibration in your settings to tune the audio to your room's unique layout, which often significantly improves the experience.

Thanks for choosing Sony.

Best regards,
Eliab

Posted 7 months ago

Thank you for sharing your fantastic review, AdamC!

We are absolutely thrilled to hear how pleased you are with your K-55XR80 even after a full year of use! It's incredibly rewarding to know that the television continues to perform beautifully for you.

Your loyalty to Sony BRAVIA means a lot to us, and we are delighted that we've once again met your expectations for quality and performance. While we can certainly understand wishing for a bigger screen, we're glad the one you chose is delivering a great experience!

Thank you again for being a valued Sony customer and for sharing your long-term satisfaction.

Best regards, Gus, Sony Social Media Team

Posted 1 year ago

Hi madmax, Thank you for your fantastic review! We're thrilled to hear that your first experience with an OLED TV has been so positive. Thanks for choosing Sony! -Sam

Posted 1 year ago

Hi JennyU,

You made the right choice! We're glad that you are enjoying the picture quality and user-friendly functions of the TV. Thank you for choosing Sony!

-Ralph

Posted 6 months ago

Hi PhillipE,
Thank you for this wonderful feedback! It's so helpful to hear your thoughts on the K-55XR80 TV.
It brings us great joy to hear that you bought two for your home and are happy with the great quality picture and sound!

We put a lot of work into the K-55XR80, which is part of our BRAVIA 8 line, to deliver a fantastic experience. It uses an OLED screen for incredible contrast, the powerful XR Processor for a clear picture and Acoustic Surface Audio+ so the sound comes right from the screen.

We appreciate you choosing Sony!
Best regards,
Estefany

Posted 7 months ago

Hi Larry,

That is wonderful to hear! We are pleased that your first Sony TV, the BRAVIA 8 OLED, is a great experience and that you are now enjoying the bright and crisp picture after those initial adjustments. Thanks for choosing Sony.

Best regards, Eliab

Posted 1 year ago

Hi JGCMB, Thanks for your review! We're glad to hear you're enjoying your Sony BRAVIA 8 and that the picture quality exceeded your expectations. It’s great to know setup was easy and that Sony continues to meet your standards. Thank you for choosing Sony! Enjoy! -Maria

Posted 1 year ago

Hi GregH, Thank you for your wonderful feedback on the Bravia 8! We're thrilled to hear that you are enjoying the clear picture quality, excellent sound, and the ease of setup. Our step-by-step tutorial is designed to make the setup process as smooth as possible, and we're glad it helped you. Thanks for choosing Sony! -Sam

Posted 6 months ago

Hello HunterV,

Thank you for choosing Sony!

It's a true pleasure to hear that your K55XR80 TV looks stunning even in bright light and has been performing well overall. We appreciate you mentioning the rare cut-off issue and apologize for any inconvenience it may have caused. Should this happen again, please don't hesitate to reach out to our support team for assistance—they’re ready to help. You can find all the contact options and resources at this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

Best regards,
-Fred

Posted 5 months ago

Thank you for the review, DouglasA!

We are so pleased to hear that your new K-55XR80 is living up to your expectations with its excellent picture quality and easy setup. We truly appreciate your loyalty over the years—knowing that our products continue to deliver for you is the best feedback we could receive!

Thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Posted 5 months ago

Thank you for the review, MatthewW!

We’re so glad you're enjoying the amazing picture quality of your new BRAVIA 8. It’s also great to hear that the sound exceeded your expectations! That "better than expected" audio is thanks to our Acoustic Surface Audio+ technology, which actually vibrates the screen itself to act as the speaker. This ensures the sound comes from exactly where the action is happening.

Thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team