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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 369 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the 55" Class - OLED - A8F Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, vibrant colors, and impressive OLED display. Many customers rave about the breathtaking visuals and crisp images, while others appreciate the rich and accurate color reproduction. The TV's sound quality is also praised for its immersive and powerful audio experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 369 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Sony OLED!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking to buy and OLED and the sales person got me the best deal on a great TV. It a pleasure to watch films as the blacks and whites are flawless!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing! I was going to buy a Samsung QLED but the sales associate introduced me to this tv and $2000 more later I ended up buying this one. It’s worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best picture 4k TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony's OLED TV is the Best picture and sound. Hooked a sub to it,what added bonus. 4k and Hdr is amazing picture. Would recommend this OLED TV, its worth the x-money!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV and DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new TV and DVD player. The only reason why we gave it four stars is because our purchase also included new routers and installation, We were a little disappointed with that. The two guys who came out definitely knew the product, and seemed very knowledgable. They even came back to the house after they had already left just to help us with something. The problem was, they were pressed for time and were not able to give us thorough instructions or set up the internet properly. I am still trying to figure out how to do certain things, like how to change the clock setting and use the smart search. The Sony owner's manual leaves something to be desired as well. So here we are with a very nice TV, and we don't know how to use it fully. Someone with more technical savvy would probably not be having this problem, but that is WHY I paid to have Geek Squad come out here! Frustrating! I would recommend the products, but not necessarily Geek Squad. If you have technical knowledge or have a friend who does, please go that route instead.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our TV was out of date and we were looking for a new one for the living room. After doing research we decided on this one! So far, so good and really enjoying it! Great picture!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The picture quality is unmatched by any other TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go to any Best Buy store and look at each TV brand. There is no comparison to the Sony Bravia series. The picture quality makes one feel as if they are in the show!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no attention on buying tv because my old tv was only two yrs. old, but my new tv was a lot better than my old tv. I just had to have it, and I’m glad I did.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Great picture and then no picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is an amazing tv. Looks absolutely great. Had it hooked up and everything last night. Watched some tv and then the next day I woke up and the tv wouldn’t turn on. Very disappointed. I originally bought a Samsung and returned it because it was having problems. Decided to spend a lot thinking an expensive tv wouldn’t have any problems but it did. Geek squad worked great with me but they determined it was bad. But after spending just over over 2.5k I’m now considering just fully returning it instead of exchanging for a new one. I don’t know if it’s because TVs aren’t being made well or if I just have bad luck. I will say my friend has the Sony A1E and hasn’t had any problems for 2 years now.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dodging, we're sorry to hear about this issue. If you still have the TV, please reach us at [email protected] with your concern so we can further assist you. Please also include your contact and product information. We will do our best to help. Regards, ^Ron Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very good, but expensive.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and good sound, app control and installation UI good. ports are easy to access. Along with the picture quality, we liked the concept of the sound resonating from the screen. The sound is good but maybe not as powerful as we’d hoped.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is fantastic. Color is amazing and the sound travels out the front instead of down or back. I am still having issues with getting a good WiFi signal. Even a direct connect with modem didn’t solve it. Still working on it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV replaced a 20 year old Sony model I had, and the picture is so much better there is really no comparison - so vibrant and real. No problems installing it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Stunning picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv blew me away, the comparison with my old tv made me fall in love with it. The detail and colors are so crisp and all my friends always have something to say.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sony Bravia! I have four of them. My fourth is the OLED. It’s so awesome! The colors and the clarity is beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing pic quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched several models and manufactures, and decided on Sony, and am very pleased that I chose this one. Both the picture and sound meet my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My New Sony 4K UHD TV has an incredible picture and i also bought a Sony 4K Blue Ray player. Didn't know what i was missing until i purchased this TV. Love It!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is all I could hope for. It’s so sharp, colors are crisp and bright. This TV is perfect for mounting on a wall and viewable from multiple angles.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony TV is great. The picture is excellent as well as the sound. I have been very pleased with my purchase. I would recommend this TV to you.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is beyond compare! Sound direct from the TV is great...I already had a sound bar but you certainly don't need one. Very satisfied and highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Picture is outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is amazing and goes right to the edge and is so chrisp and sharp it makes watching TV more enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Smart TV and I'm loving it. The colors and detail are fantastic. The sound is wonderful. It's worth the higher price than other brands.

    I would recommend this to a friend
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