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Customer Ratings & Reviews

Your price for this item is $299.99
The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1092 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers consistently note the good sound quality and ease of use of the 6.95" Android Auto and Apple CarPlay Bluetooth Digital Media Receiver. Many appreciate the Apple CarPlay functionality and how well it works with a backup camera. However, some customers have expressed concerns about the inability to adjust the screen brightness, and a few have reported issues with the USB port and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,092 reviews
  • Pros mentioned:
    Apple carplay, Ease of use

    Rated 5 out of 5 stars

    Great Radio

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look, easy to move from radio to maps and phone usage. The Apple Car Play is terrific. Like that the GPS transfers from my phone to the screen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SylviaH, Awesome! We are so glad to hear that you are enjoying your new Sony car head unit! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Unit, sounds amazing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds amazing, the only thing is that when using android auto, the unit does not have enough power to sustain charging your phone and keeping android auto running with out problems. And it will "crash" if your device is being charged (below 100% battery level), my recomendation is to charge your phone to 99% or to 100% if possible before going on a trip, as when it does not need to charge your device android auto will function smoothly and the unit will stay stable and does not "crash". You could also try a wireless android auto adapter as a work around (I have not tested this).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    CAR PLAY

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony head unit works well with both Android Auto and Apple CarPlay, making it easy to connect your phone and access navigation, music, and calls while driving. The interface is responsive, and switching between apps is smooth.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HectorC,

      Thank you for your review! We are elated to hear that the Sony XAV-AX3250 is working so well with both Android Auto and Apple CarPlay. We specifically designed it for a seamless connected experience, so we're happy you're finding the interface responsive and switching between your music, navigation, and calls to be smooth.

      We really appreciate you choosing Sony!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Backup camera
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Worth upgrading old radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid so far, backup camera works good, some delay at time with apple car play, basically the cable sometimes take a minute to fully connect. The video in has not worked yet will probably have to go back to Best Buy to figure that out. But for all other aspects of the radio way worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good price, easy controls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New Sony android receiver is working great. Easy to view controls, I think it’s a great price compared to others on the market for much more.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HollyP, Awesome! We are so glad to hear that you are happy with your new XAVAX3250! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Backup camera, Sound quality

    Rated 5 out of 5 stars

    Great Factory Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade for my 2009 Jeep Wrangler factory unit. All the bells and whistles and added a backup camera. Sounds great with my factory speakers too. Should have done sooner. Geek Squad did an awesome job on installation. Be sure to check for fit kit and wiring harness requirements that are not cheap.

    I would recommend this to a friend
  • Cons mentioned:
    Screen brightness

    Rated 4 out of 5 stars

    Works well, screen isn't perfect but ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as planned, but the screen is a little on the dim side during the day (even at full brightness) and a little on the bright side at night (also at full brightness, but there is no way to have this auto adjust based on ambient lighting). I am still happy with it, and I am not sure if others at this price point have a brighter/better screen but when compared to my other car's stock android auto screen this is a noticeable downgrade

    I would recommend this to a friend
  • Cons mentioned:
    Screen brightness

    Rated 4 out of 5 stars

    Awesome head unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is an overall positive for me. It does everything a modern radio does and it does add the new feel to an aging car. The screen isn't as saturated but it allows for good visibility. The only gripes I have is that the USB cable has to stick out from the lower section of my center console, which is not a clean solution. And the molding for my specific car angles the unit downward slightly so the viewing angle is subpar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wayne, Thanks for sharing your feedback. We're glad you like it. We also appreciate your comment regarding the USB cable. Rest assured this will be looked into. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Screen brightness

    Rated 3 out of 5 stars

    It's okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe things just weren't explained properly to me. (I believed that I had intentionally purchased a system with a knob, and this unit does not have one.) I also thought I could make a wireless connection, and apparently this unit must be hard wired. It sounds good and is a good fit, but I'm slightly disappointed in some of the features. Also you cannot see the screen at all on sunny days.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Quality product, but missing one thing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having the product in my '02 Camry for two years, I can confidently say it was a worthwhile purchase overall. I've never had any issues in functionality, but there's one thing I wish were present (especially if you're paying full price). Wireless Carplay and Android Auto: While you can play music and answer calls with Bluetooth, you need to plug your phone in via usb-a to take advantage of the full carplay functionalities. This isn't a dealbreaker for me but if you're someone who plays music off of a thumb drive and also needs to use a gps app, it's something to think about.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Ease of use

    Rated 5 out of 5 stars

    sonny Apple car play is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great touch screen and easy to use. The new system actually allowed my speakers to somehow play plunder and they weren't replaced. Apple car play is awesome and the Bluetooth option. Able to connect back up screen also.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Screen brightness

    Rated 5 out of 5 stars

    Good Radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing, though becareful with how you have it placed. The angle we have this radio set does have so much glare. Its hard to see the screen in daylight.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent option for the older cars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to install, Apple CarPlay works great but keep in mind that you will need to use original apple cable, if you use third party cables does not open CarPlay every time. Sound is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Impeccably, Best Buy Management Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered and had it installed on my 2010 Toyota. I scheduled an installation for this as well as a backup camera I purchased in-store. I put it all on my installation invoice online and when it was time for the installation, the manager who checked my car in told me that they won't do the backup camera installation, even though I paid for and scheduled the service. The regular workers who actually did the service were happy to do so. They deserve a raise, please the fire the manager who wouldn't do squat.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Sound quality

    Rated 5 out of 5 stars

    Sony radio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best radio's for v the price and ease of installation. It has a great sound and the touch screen operation is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, NickF! We appreciate the positive feedback. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Screen brightness

    Rated 5 out of 5 stars

    Sony review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, not bright enough on screen display. Sound quality is good. Having an issue with microphone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hershey, Awesome! We are glad to hear that you are enjoying your new Digital Media Receiver. We'd love to troubleshoot the microphone issue and make this a better experience for you.

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Username:
      Telephone Number:
      Model Number:
      Issue:

      Regards,
      Carl Sony_US

  • Pros mentioned:
    Apple carplay, Sound quality

    Rated 5 out of 5 stars

    My wife loves it!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace my wife’s car stereo. Is an amazing piece of tech. Connects easily and sounds great. It actually shows the limitations of the car’s factory speakers, so those will be swapped out next.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Sound quality

    Rated 5 out of 5 stars

    AMAZING!!! High end at low end price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical because of the $299 price tag, but OMG this radio is AMAZING. Apple CarPlay works amazing , sound quality is top notch, UI is fast and responsive and WebLink works as expected. I recommend this car stereo fully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONY TOUCHSCREEN STEREO

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Sony touchscreen. I can connect my android auto to it. I love that. The sound quality is incredible.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your fantastic review, JoshuaC!

      We are absolutely thrilled to hear how much you are enjoying your XAV-AX3250 car receiver!

      It's wonderful to know that you love the Sony touchscreen and, specifically, the seamless integration and functionality of Android Auto. And, of course, your feedback that the sound quality is incredible is rewarding, as we prioritize premium audio performance in all our car receivers.

      Thank you again for choosing Sony to upgrade your driving experience!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazing radio, Weblink depends on car

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Radio works great. Quick and easy install into my 2015 Wrangler Sport. The weblink feature (Cast phone screen to radio) only works for certain car brands and models. Despite my jeep recognizing the parking brake on the dash, The radio claims its not in use and is unable to launch weblink. Other than that, paired with an amp, sub and new speakers, top down summers never sounded so good!!

    I would recommend this to a friend