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Customer Ratings & Reviews

Your price for this item is $569.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 70 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the excellent picture quality and vibrant colors of the 65" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025). Many also praise its brightness and ease of setup. The impressive visuals, including the brightness and color accuracy, are frequently highlighted in positive reviews. Overall, the positive feedback focuses on the exceptional viewing experience and user-friendliness of this television.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 70 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Sony Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this tv is amazing!! Wow!! I love sony bought this for steaming and PS5 …best decision ever

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RonF,

      Thank you for the incredible 5-star review! We're so excited to hear how much you love the amazing quality of your new BRAVIA 2 II.

      It's fantastic that you're enjoying it for both streaming and gaming on your PS5. We designed this TV with features that deliver a truly immersive and high-performance experience, making it the perfect centerpiece for all your entertainment needs.

      Thanks for choosing Sony, have an amazing day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Love this as my new Bedroom TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has an amazing processor, aside from having clean, crisp, deep darks, without overbleeding with lighter colors! Amazing tv for this price point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EternoVita, thank you so much for the feedback!
      We are immensely pleased to hear how happy you are with the picture quality and performance of your BRAVIA 2 II TV. It's fantastic to know that you're noticing those details like the deep and clean darks.

      We designed it with our powerful 4K HDR Processor X1 to deliver that lifelike color and contrast, and with Google TV built-in so all your favorite movies and shows are easy to find.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    New Smart TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great! First experience with a Smart TV and I couldn’t be happier.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HakoTV,

      We're truly heartened to learn that your first experience with a Smart TV has been so positive, and thank you for sharing your fantastic 5-star review! Your Sony BRAVIA TV is designed to make navigating smart features truly effortless, opening up a world of entertainment with great convenience and vivid picture quality.

      Thank you for choosing Sony—wishing you a wonderful day!
      DiegoV. Sony_US

  • Rated 4 out of 5 stars

    Quality piece

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this smart tv. Great sound and colors and crisp enough. Very slightly grainy up close but for the price is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    bravia happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, looks nice and was fairly easy to set-up

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, MikeC! We are delighted to hear that you find the K-65S20M2 to be an excellent product.

      It's truly rewarding to know that you love its design and that the setup process was fairly easy. We designed this TV to be both great to look at and simple to get started with.

      Best regards,
      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. For about 50 years now, I have consistently bought Sony TVs. They never have disappointed me as far as picture quality, years of maintenance-free performance, etc . . . and this latest Sony purchase is the best of all.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BobNY,

      Hi there! We are so glad to hear that you're enjoying the picture quality of your new BRAVIA 2 II TV. Thank you for your continued loyalty and for trusting Sony for over 50 years. We are thrilled to know that this latest TV is the best one yet!

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia 2 II 65"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed an upgrade from our 12 year old Bravia that was in our family room, which worked perfectly fine. It was just dated. While searching for a new TV on Best Buy's website, we came across this 65" model that had all of the features that we were looking for. Also it was on sale, so we had to purchase it. The set up was very easy and intuitive. Picture quality is great. Connectivity with our Sony cameras and peripherals was automatic. It is also compatible with our apple devices. I would recommend purchasing a sound bar and sub woofer to compliment your viewing experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your detailed feedback, DJ215!

      We are so pleased to hear that you decided to upgrade to the new K65S20M2 television and that you are enjoying it. It's truly rewarding to know that the setup was easy and intuitive, and that you are happy with the great picture quality. We designed this TV to provide a seamless and high-quality entertainment experience, and it brings us great satisfaction to know we've succeeded. It’s also wonderful to hear that the connectivity with your Sony and Apple devices was so smooth!

      We also appreciate your recommendation for a soundbar and subwoofer to enhance the viewing experience.

      Thank you again for your loyalty and for choosing Sony.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb quality picture and sound, even without an external sound bar. Despite direct light from the window, no glare. Love it !!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SabN, 

      Thanks for sharing your experience! We're very glad to hear that you're loving the superb picture and sound quality of your new BRAVIA 2 II. It's fantastic that you're enjoying a great viewing experience even with direct light from the window, as we put a lot of effort into reducing glare. We're thrilled that the TV is meeting all of your expectations.

      Thank you for choosing Sony and enjoy your new TV. 

      Regards, 
      Dominick Sony_US

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Sony tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy setup. Only draw back was no spectrum app. Had to buy a Roku stick

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevF!
      We are very glad to hear your thoughts on the BRAVIA 2 II!
      You’ve pointed out two things the TV does really well, great picture quality and an easy setup, which is just what we aimed for. The colors really stand out and everything’s ready to go in just a few steps.

      It is correct, the Spectrum app isn’t available for download directly on the TV. Many customers, like you, use streaming devices such as a Roku stick as a workaround.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Sony 65in

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and sound. Brightness is perfect! Excellent quality overall

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tracie,

      Thank you for choosing Sony!

      It's truly wonderful to hear that the K65S20M2 TV offers great picture quality and sound, with the brightness being perfect. Your positive comments about the overall quality of the product are very much appreciated, and we're delighted to know it enhances your viewing experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    My Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and viewing experience very pleasing to the eye.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EarlA,

      Thanks for the five-stars rating! We're thrilled to hear the setup went smoothly and now you're enjoying the best viewing experience on your new BRAVIA 2 II!

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is beautiful and bright Very nice picture Easy to setup

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cooley!
      We are truly wonderful to know that you're having such a positive experience with your new BRAVIA 2 II!
      We designed it with a beautiful, bright screen and incredible picture quality, making setup a breeze so you can enjoy stunning visuals right away.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia II: Premium TV Done Right

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Bravia II: Premium TV Done Right The Sony Bravia II is a sleek, high-end TV that nails it in almost every way. The picture is stunning—deep blacks, rich colors, and smooth motion that makes movies, sports, and games look incredible. The sound is surprisingly powerful thanks to Sony’s screen-as-a-speaker tech, and the built-in Google TV makes streaming super easy. Gamers will love the 4K 120Hz and low input lag too. If you want a TV that feels cinematic and future-proof, the Bravia II is a solid choice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SURYAB,

      That's wonderful to hear! We're thrilled that you're enjoying your new BRAVIA 2 II and that it's delivering the cinematic experience we aim for. The combination of our picture quality technology, acoustic surface audio, and features like 4K 120Hz is designed to provide a truly immersive and "future-proof" entertainment hub. We appreciate you taking the time to share your positive feedback.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65" Bravia

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony 65" Bravia 4k UHD Smart Google TV has performed as expected. The picture is clear and sharp whether it's day or night. The audio is sufficient, but a sound bar would be desired by the purists.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LindaW!
      It is truly wonderful to know the Sony BRAVIA 2 II TV is performing so well for you! We're thrilled that you're experiencing such a clear and sharp picture, day or night, thanks to its advanced XR Processor and vibrant TRILUMINOS PRO display. We appreciate your feedback regarding the audio, too.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new TV for my bedroom, usually purchase Samsung TVs but wanted to try Sony, with the sale price thought I would go for it. Picture is so clear and the sound is great. Im very happy with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Bree,

      Thank you for choosing Sony!

      We’re thrilled to hear that you're enjoying your new Sony K65S20M2 TV! We appreciate you giving us the opportunity, even though you typically prefer another brand. It’s fantastic to know that the K65S20M2 has surpassed your expectations with its exceptional picture clarity and outstanding sound quality. Your feedback is incredibly important to us, and we’re excited to welcome you to the Sony family. Enjoy your viewing experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, quality appears great. I have purchased Sony TV from Best Buy for years and have always been happy with my purchases.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SharonN,

      We're thrilled to hear you're enjoying the great picture quality of your new BRAVIA 2 II. It's truly a testament to our products when we hear from a loyal customer who has trusted Sony for years.

      Thank you for continuing to choose Sony!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Rated 5 out of 5 stars

    Bright, makes a good patio tv with CEC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very little is know about lower end TVs when it comes to CEC and E-ARC so we spent a little extra on Sony for out patio TV and glad we did.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Sum10clever,

      Thank you for choosing Sony!

      It's fantastic to know you're so happy with your new Sony K65S20M2 TV! We're glad the CEC and eARC features are working well for your patio setup.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Overall quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for a low price...sound and color are fantastic...don't forget quality and reliability from a great brand. Did my research on 2025 models at this price and this was my top choice

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BAM1,

      Thank you for choosing Sony!

      We're beyond pleased to hear that you are enjoying your K65S20M2 TV! It's wonderful to know that the sound and color quality have impressed you. We take pride in our commitment to quality and reliability, and it’s gratifying to hear that you found us to be a great brand. Your thorough research on the 2025 models and your choice of ours as your top pick truly means a lot to us. Thank you for sharing your experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture quality and beautiful color hues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and color hues way better than my Vizio 4k 65in. Easier to navigate as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielSkater,

      We're so glad to hear that you’re loving the beautiful picture and vibrant color hues on your Sony TV, especially compared to your previous model. Thank you for your fantastic 5-star rating—and we're delighted that you find it easier to navigate. The intuitive interface and advanced display technology really help deliver an exceptional viewing experience every time.

      Thank you for choosing Sony—wishing you a truly wonderful day!
      DiegoV. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My new television.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Nice sound quality and accessibility options. I’m glad that I went with Sony this time. I definitely had to purchase the home theater system to go along with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Houston7,

      Thank you for choosing Sony!

      We're delighted to hear your positive feedback! It’s wonderful to know that you're enjoying the K65S20M2 with its impressive sound quality and accessibility options. We're thrilled that you decided to go with Sony, and we’re sure the home theater system will enhance your experience even further.

      Best regards,
      -Fred Sony_US

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