Customer Ratings & Reviews

Posted 6 days ago

Hello VICKIW,

Thank you for choosing Sony!

We're honored to hear that you’re enjoying the excellent sound quality of your K65XR30M2 TV and had a wonderful experience with our representative at BestBuy. It’s meaningful to us that our team could provide helpful guidance, enhancing your confidence in our products. Your appreciation inspires us to continue delivering top-quality technology and support.

Best regards,
-Fred

Posted 2 weeks ago

Hi DANH,

We are absolutely thrilled to hear that you are extremely happy with your new BRAVIA 3 II TV! It is wonderful to know that our anti-glare screen technology successfully defeated the glare from your four room windows, outperforming three other models you tried and matching the brightness of more expensive Mini-LED televisions.

Thanks for choosing Sony.

Best regards,
Eliab

Posted 2 weeks ago

Hi Brandon,

It’s rewarding to hear that your new TV is delivering such a great experience! We love knowing that you found the setup process simple and easy to use, and that you are enjoying the impressive picture quality on that large screen.

Thank you for making Sony part of your home entertainment.

Best regards,
Dominick

Posted 2 weeks ago

Thank you for the feedback, DEBRAH!

We are so glad to hear that you are loving the great picture quality and are very pleased with your new BRAVIA 3 II! Knowing that you would purchase it all over again is the ultimate compliment for us.

Thank you for choosing Sony!

Best regards, Gus, Sony Social Media Team

Posted 3 days ago

Hi PAULG,

We’re delighted to hear you’re enjoying the excellent value, picture quality, sound, and sharp brightness of your BRAVIA 3 II TV.

Thanks for choosing Sony.

Best regards,
Eliab

Posted 3 days ago

Hi FRANCISCOM,

We understand that new technology can sometimes be challenging to navigate, and we appreciate your feedback. Our BRAVIA 3 II TVs are designed to offer a user-friendly experience, and we recommend consulting the user manual or online tutorials for programming assistance. For additional support, please visit https://us.esupport.sony.com/support/s/support-contact?language=en_US.

Thanks for choosing Sony.

Best regards,
Eliab

Posted 1 month ago

Hi StevenF,

Thank you for sharing your feedback with us regarding the Sony BRAVIA 3 II. We are sorry to hear that you are not satisfied with the image quality and that the lack of the Xfinity app has impacted your experience, but we would like to offer some solutions to help you get the most out of your television.

This model features a 4K resolution screen, and to ensure you are seeing the best possible image, we highly recommend verifying that you are using High Speed HDMI cables capable of delivering a 4K signal from your external devices. Additionally, please ensure that the source material or streaming content you are watching is broadcast in 4K resolution. The TV also offers extensive customization options so you can fine-tune the brightness, contrast, and color settings to your personal preference. You can find step-by-step instructions on how to adjust these settings in our online guide here: https://helpguide.sony.net/tv/nusltn2/v1/en-003/contents/TP1002101663.html

We also appreciate your input regarding the availability of the Xfinity app. Because Comcast has not yet made the Xfinity Stream app compatible with the Google TV platform, it cannot be downloaded directly onto the television. As a workaround, we suggest connecting an external streaming device that supports the app, such as a Roku or Amazon Fire TV Stick, directly to one of the TV's HDMI ports so you can still access your preferred content.

Thank you for considering Sony!

Regards,
Dominick

Posted 1 month ago

Thank you for sharing your fantastic review, LarryS!

We are so pleased to hear that your new K-65XR30M2 is delivering such bright colors and clear images. It is incredibly rewarding to know that you decided to replace your 10-year-old Sony Bravia with a new one, and your continued loyalty means the world to us. We are especially glad that the glare-free picture is making your viewing experience so easy on the eyes.

Thanks again for staying with the Sony Bravia family and for sharing your experience!

Best regards, Gus, Sony Social Media Team