Customer Ratings & Reviews

Hi Newbie. Thanks for bringing this to our attention. We take every single comment and feedback into consideration. We're glad to hear you're amazed with the picture quality!. Hope you have so much fun with it!. Thanks for choosing Sony. -Milton

Hi Stevenv,
Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that you’re enjoying your K65XR70 TV.
Our Bravia 7 is designed to bring the cinema experience into your home with superior picture quality and immersive sound.

Thanks for choosing Sony and enjoy your new TV!
Best regards,
Stephanie

Hey Xboxtv, thanks for that fantastic 5-Star review!

We're so happy to hear you enjoy your great BRAVIA 7!
The Sony K65XR70 TV, delivers exceptional picture quality that stands out even among other 4K TVs. This model offers a range of advanced picture settings to enhance viewing experiences, such as Vivid, Standard, Cinema, IMAX Enhanced, and Game modes, each tailored to different types of content. The TV's 4K resolution ensures high-definition picture quality with 8,290,000 pixels, offering detailed textures and realistic visuals. Additionally, the HDR (High Dynamic Range) capability allows for higher brightness and contrast, rendering detailed colors and improved image quality.


Your satisfaction with our product is our top priority, and your review encourages us to continue delivering high-quality experiences.

Thank you for choosing Sony!
Gus

Hi Sbrodie, it brings us great joy to hear you're loving your new Sony - 65" class BRAVIA 7. This TV uses our XR cognitive processor, designed to provide lifelike picture quality by understanding how humans see and hear, improving contrast, depth, and color realism for a truly immersive watching experience. Thank you for choosing Sony and enjoy your new set! Best regards, -Dominick

Hi, CindyS,

Thanks for the review and the 5-stars rating! We are honored to hear how much you are enjoying your Sony BRAVIA TV and the magnificent features it includes, such as its amazing picture quality, surround sound and much more! Definitely a great choice for the ones who are trying to enjoy movies and series at the best quality!

Thanks for choosing Sony, have a wonderful day!
-DiegoV

Hi, AlexN,

Thanks for the review and the 5-stars rating! Great to hear that you are loving your BRAVIA TV! Its amazing quality is because of the Sony’s intelligent Cognitive Processor XR, which makes sure to enhance the range of hues and saturation, revealing extremely precise details within textures, and color tones that look completely natural!

Thanks for choosing Sony, have a nice day!

Hello yperez, That's wonderful to hear! We're delighted that you're enjoying the exceptional picture quality of your new TV. Thank you for sharing your fantastic experience with your BRAVIA 7, and for choosing Sony! - Romeo

Hi. WayneS,

Thanks for the review and the 5-stars rating! We are honored to hear how much you are enjoying your BRAVIA TV! Including Sony's 4K HDR Processor X1, which intelligently enhances every scene in real-time boosting color, contrast, and clarity.

Thanks for choosing Sony, have a wonderful day!
-DiegoV

Hi ChristineM,

Amazing! We're thrilled that you are enjoying the sound and picture quality of the TV. Thank you for choosing Sony!

-Ralph

Thank you for your feedback on the k65xr70, RALRAL. We're sorry to hear about your experience with the TV. We appreciate your patience and understanding, and we would like to help resolve these issues.

It sounds like you have encountered multiple issues, including the picture freezing, the TV restarting, and volume fluctuations. These could be related to various settings or require technical troubleshooting. Here are a few steps you could take to potentially resolve some of these issues:

1. Power Reset or Restart the TV: If your TV freezes, try unplugging it from the power supply for about two minutes, then plugging it back in. Alternatively, you can restart the TV using your remote control by pressing and holding the POWER button until Power off appears on the screen, then selecting Restart.

2. Network Connection: Make sure that your TV is connected to the internet via a router rather than directly to the network. This can help prevent freezing and performance issues related to network attacks.

3. Check for interference: some remotes may cause strange behaviors, if you have more than one remote on the same room, try taking the remotes to a different room and verify if the issue persist.

We sincerely apologize for any inconvenience you may have encountered with your TV. To assist you further, please visit us at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv. Our team is here to help.

Thank you for choosing Sony. We look forward to resolving these issues for you.

Best regards,
Gus

Hi DennisM, Awesome! We're very pleased to hear you're impressed wit the beautiful picture and sound quality of your Sony BRAVIA 7. Thanks for choosing Sony! -Sam

Hello BatMrJ, Awesome! We're thrilled to hear that you're enjoying the stunning picture quality of your BRAVIA 7 and the remarkable performance of BRAVIA CORE. It’s wonderful to know that you find the blacks comparable to OLED. Your feedback means a lot to us, and we hope you continue to enjoy your viewing experience! Thank you for choosing Sony! - Romeo

Hi EvanP, thanks for choosing and purchasing our product. We're happy to know that you are enjoying the picture quality of the BRAVIA 7. We're sorry to hear that you have an issue with the buttons on the remote of your Sony unit. The remote control for this model includes multiple buttons to access various settings quickly: "Quick Settings Button", "HOME Button" and "Settings Button". You can always find this link helpful when using the remote of the TV:

https://helpguide.sony.net/tv/lusltn1/v1/en-003/01-07-05_02.html?hl=remote

If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

Thanks for choosing Sony.

~Earl

Hi DenysL, Thank you for sharing your feedback! We're glad to hear you're enjoying your Sony BRAVIA 7 TV for movies, games, and everyday use. It's great that you're appreciating the excellent brightness and color rendering. Sony's technology ensures vibrant, clear visuals whether you're watching content or playing games, making it a fantastic choice for a wide range of activities. Thank you for choosing Sony! Enjoy!- Maria

Hi MannyA, We're glad that you are enjoying your new TV. Thank you for choosing Sony. Erin

Hello ElijahS, thank you for your five-star rating! We are thrilled to hear that you are enjoying the BRAVIA 7, which is truly the perfect match for your PlayStation 5. Thank you for choosing Sony! Regards. -Jenn.

Hi MicheleD,

Perfect! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

-Ralph

Hi VickieL,

Thank you for sharing your experience! We're so glad to hear that you're pleased with the picture quality of your Sony BRAVIA 7, and that the delivery went smoothly. We hope you continue to enjoy your new TV! Thank you for choosing Sony! -Maria

Hi TNdude50, Thank you for your fantastic review of the Sony K65XR70 (BRAVIA 7)! We are delighted to hear that you are enjoying the exceptional picture quality and found the setup process for your soundbar and streaming apps to be straightforward. We truly appreciate your choice of Sony! - Romeo