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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $1,999.99

Customer reviews

Rating 4.7 out of 5 stars with 1647 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 65" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and user-friendly interface. Positive feedback also highlights the ease of setup and the intuitive Google TV operating system. However, some users express concerns regarding the remote control's design and functionality, as well as limitations with HDMI 2.1 ports. A few customers also reported issues with the TV's reliability and higher price point compared to competitors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,647 reviews
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. Colors are vivid and the sound is outstanding.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maggie, Awesome! We are so glad to hear that you are happy with the picture quality of your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Couldn't be Happier!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife and I purchased a Sony 65" TV, has a fantastic picture and sound. Staff at Best Buy was so helpful in helping us in our decision to buy. The Geek Squad was on time to install our tv and did an excellent communication to two senior citizens on our new tv operation. Thanks to BestBuy/Geek Squad for making this purchase a great one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeS, Awesome! We are so glad to hear that you are happy with your purchase! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase I'm so pleased with this product, thisvwas one of my best purchases, the tv picture and quality are amazing, I would definitely purchase an product from this company

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing. Easy to use and the picture is extremely well defined.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zoey, We are thrilled to hear that you are enjoying this BRAVIA XR A80K TV.
      The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for sharing this review. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Can’t complain the picture and the operation system in this tv is outstanding! Definitely recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SameehD, We are so glad to hear that you are enjoying the picture quality of your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My New Sony 70" OLED TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Sony 70" Bravia is a perfect fit for my wall space and distance from my 2 recliners. My living room with light down low looks and feels like a mini-theatre. The picture quality is excellent! And a big Thank you to my Instsller who was On-Time and very knowledgeable, professional and helped with every question we asked.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidP, Awesome! We are so glad to hear that you are enjoying the picture quality of your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality picture for gaming i think need to work on better price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RoaniA, We're thrilled to hear that you are enjoying the picture quality. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    setup easy working great, color is real clear, no issues

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Helen,

      Awesome! We're glad to hear that you had easy time setting up the TV and liked the color picture quality. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great display and fast responsive smart TV interfa

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality, once you try OLED its hard to go back to any type of micro LED. Google TV interface is responsive and performs better that a Chromecast with Google TV dongle I was using previously. For speakers being behind the display its one of the best sounding TV speaker systems I have heard.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BartM, wow! We're glad you like the picture and sound quality of our product! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Very satisfied!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Proper size any fit for our den. Color and s ound are outstanding!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DoubleDub, We're glad that you like the picture quality and the TV fits perfectly in your den. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY 4K OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of the box the picture quality was outstanding. So many options are available. We played with all the available picture modes and settled on "standard". This TV replaced a Sony 4K model (no OLED) and we couldn't be more pleased. While the sound quality is decent, we run the audio through an audio/video amp with great results using ARC.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Radioguy, We're happy to hear that you are enjoying the picture and sound quality. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    My gateway TV!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Sony is a master of picture and sound quality when it comes to their TV lineup. I did have some issues with syncing the Sony soundbar to this model and it was resolved in the long run. The picture quality on this TV is top notch. It’s the TV that got me hooked on new technology.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Bad a tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best color picture sound and size television is so narrow and lite

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dodo, Great! Good to know you like the excellent color, picture, sound, size, and slim and light design of your new Sony A80K.
      With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Quality TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this TV! We had a top of the line Samsung that was nine + years old and giving out. We went to Best Buy and after comparing elected to go with our Sony. We had it connected to our JBL sound bar and we are enjoying the increased quality of the picture. We watched a couple streaming movies and the depth of the picture almost appeared to be 3D.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That is awesome, CorpusChristiJohn! We're glad that you are happy with your new Sony TV. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Definitely recommend. Sony wins over LG!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. I upgraded from a LG OLED and I can definitely notice a difference. LG seemed to always over saturate the colors and Sony seems a lot more natural colors. I have seen a lot of negative feedback about Google TV but I love it! I use YouTube TV and it seemlessly integrates to the live feature on Google TV. I would definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JustinH, We're glad to hear that you love this BRAVIA XR A80K TV. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for sharing your review. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Beautiful tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has a beautiful picture. The only reason i did not give it a 5 star rating is the external antenna that is hooked up to the tv is constantly dropping programs and then brings them back on again. I have no problems playing our PS 5 machine or streaming movies and shows on it. I would definitely recommend this tv to anyone that does not use an outside antenna system. I bought also a 32 inch Samsung tv at the same time for our bedroom and it plays our outside antenna programs and never drops a one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DennisH,

      Thanks for sharing your review and experience with the A80K. We're glad that you like the picture quality of the TV. It's unfortunate that you are having signal issues when using an antenna. For optimum performance, make sure that the software version of the TV is up-to-date. Please refer to this link for more information:

      https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a80k/articles/00028577

      Make sure that the antenna cable is firmly connected to the TV. Make sure that cable connector of the antenna is not damaged. Try adjusting its position. The type of reception that you'll receive will depend on the antenna type that you're using and how far a particular station is.

      If still not resolved, reset the TV. Please refer to the steps on this link:

      https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a80k/articles/00159487

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/service?language=en_US.

      Sincerely,
      -Ralph Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent tv regarding picture, sound, and ease to maneuver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JudithH, We're glad to hear that you are happy with the picture and sound quality of this TV.
      With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 5 out of 5 stars

    Bet OLED for modern and legacy content

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic OLED with great processing for both older and modern movies, TV, and video games. HDR and 4K looks fantastic. While there may be somewhat better looking TVs for 4K HDR content, this still looks great and is really the best option if you regularly watch older television and movies, and/or if you play older games in addition to the latest games. Sony’s processing can’t be beat. The built-in speaker makes it so you don’t even need a soundbar (although I use surround sound).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony a80k

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Great picture, easy-to-use, works so well with Alexa

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome! We're happy to hear that you are enjoying your new Sony TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outta the box home run!! Sound is amazing. And tech hard to fathom. Darn screen is the speaker!!! Turned on imax movie and dogs started barking at the door. Had lg oled in same room and was disappointed w sound … was told it was tv of the year .. took it back and got this one !!! Lg nice/ Sony awesome. And instant karma w my ps5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KnuteH, Thank you for taking the time to review the BRAVIA XR A80K TV. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for sharing this review. Jay Sony_US