Customer Ratings & Reviews
- Model:
- XR65A80K
- |
- SKU:
- 6502609
Customer reviews
Rating 4.7 out of 5 stars with 1646 reviews
(1,646 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 65" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and user-friendly interface. Positive feedback also highlights the ease of setup and the intuitive Google TV operating system. However, some users express concerns regarding the remote control's design and functionality, as well as limitations with HDMI 2.1 ports. A few customers also reported issues with the TV's reliability and higher price point compared to competitors.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing picture!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Sony OLED TV! I have poor eyesight and the colors are amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RedHead, We're glad to hear that you love this TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for choosing Sony. Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good good product and love it. This picture is super excellent
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OlanrewajD, We're glad to hear that you love this TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture; Reasonably Priced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture for a reasonable price. Seems to be working well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello iTechGuy2, That's really nice to hear. We are glad you like your new Sony BRAVIA 4K smart Goolge TV. Your new BRAVIA A80K TV has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You will also enjoy streaming high-quality 4K UHD quality movies with the BRAVIA CORE app. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
New TV purchase.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV picture is great. Would buy again. Also was a great price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Impressed, We're glad that you love the picture quality of this TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for choosing Sony! Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Beautiful Picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Great picture clarity, beautiful realistic colors.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gracehope, We're very grateful for this positive feedback! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing BRAVIA XR A80K TV! Jay
- Pros mentioned:Color
Rated 5 out of 5 stars
Sony OLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s big! It’s bright! It’s extremely expensive! :)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ryan, We're very grateful for this positive feedback! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing BRAVIA XR A80K TV. Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great picture definitely need a sound bar in my opinion
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Awesome, That's great! We're glad to hear that! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing BRAVIA XR A80K TV! Jay
Rated 5 out of 5 stars
Great TV better Online Experience’s
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing visuals and overall experience. Paired this with the JBL 9.1 soundbar system and it’s like being in the movie/game. Great TV and the support I received when they video conferenced in to help get a feel for the room was amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex, We're glad to hear that you are happy with the quality and performance of this BRAVIA XR A80K TV! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for giving the product a perfect rating! Jay
Rated 1 out of 5 stars
Stopped working after 14 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this tv because our previous Bravia lasted over a decade and we thought Sony was still producing at a high quality, but this model developed a power issue and won't even turn on after 14 months. Shame on me for assuming a $1700 TV would come with more than a 1 year warranty, I guess, because Sony won't help! Definitely will not be buying another Sony and suggest you don't either, or at least not without shelling out for an extended warranty.
No, I would not recommend this to a friendRated 5 out of 5 stars
Best for movie lovers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony’s have been one of the best TVs IMO for years. The OLED quality is great (and then combine it with an Apple TV 4K — even better). Worth the extra money if you love cinema.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nick, We're very grateful for this positive feedback! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing BRAVIA XR A80K TV! Jay
Rated 5 out of 5 stars
Excellent TV With excellent Support from Bestbuy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV IS AMAZING and I love it! The best buy TV department was very helpful! And gave me excellent suggestions
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeremyS, That's great! We're glad to hear that! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for choosing Sony. Jay
Rated 5 out of 5 stars
The best tv to buy in 2022
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OLED is by far the best screen i've ever used and Sony provides a lot of nice features to get the exact picture you are looking for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sidney,
Awesome! Thank you for the purchase and we're glad to hear that you're enjoying the picture quality and features of the television. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Picture quality
Rated 2 out of 5 stars
It’s decent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great right out the box. Audio doesn’t sync properly playing games 4K 120hz. Product was damaged didn’t effect the picture quality I expected a little more. Wanted the A90j employee told me it was discontinued and replaced with the A80k same panel he says.. probably going to return it 9 times out of 10
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BlackLoaf,
We're sorry to hear about the issues with this TV. We apologize for the inconvenience. The issue might resolve by the following the troubleshooting steps from this link:
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a80k/articles/00200862
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the A80K:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Rated 5 out of 5 stars
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv value and a good buy at Best Buy. Sony is top technology!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkD, We're glad to hear that you are happy with your purchase. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for choosing Sony. Jay
Rated 5 out of 5 stars
Sony Bravia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect. Looks like I'm going with sony for my tvs from now on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kelz, That's great! We're glad to hear that! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for sharing this review. Jay
Rated 5 out of 5 stars
It’s Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not be happier with this product! It’s everything I wanted and I am happy Best Buy made it available.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gametime, We're glad to hear that you are happy with your purchase! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for sharing this review! Jay
Rated 5 out of 5 stars
My perfect tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so glad I could buy and afford something this amazing on my own. I feel very fortunate.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello 2steppin, We are glad that you love your Sony BRAVIA 4K TV. You chose the best TV brand. Your new BRAVIA A80K TV has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You will also enjoy streaming high-quality 4K UHD quality movies with the BRAVIA CORE app. Thank you for your purchase. Enjoy! Vincent
Rated 5 out of 5 stars
Good Help
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would have to say that my overall experience with best buy was a very good one
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KeithL, We're very grateful for this positive feedback! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay
Rated 5 out of 5 stars
Sony Bravia tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Sony Bravia tv. Finally Was able to Purchase one and his is It beautiful
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdwinA, We're glad to hear that you are happy with your purchase! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for choosing Sony! Jay
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. We always check Consumer Reports. This was top rated in every category.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YouSound4LowCost, Awesome! We're thrilled to hear you're enjoying the BRAVIA XR A80K TV! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Jay




















