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Customer Ratings & Reviews

Your price for this item is $948.00
The comparable value price is $1,199.99

Customer reviews

Rating 4.8 out of 5 stars with 1796 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 1,796 reviews
  • Rated 5 out of 5 stars

    Screen quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a few to figure out the screen quality, but once I did it is a really nice set!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardMacias,

      Thanks for sharing your review and experience with the X90L. We're glad that you were able to set it up to your standards. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Thanks Best Buy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd Sony! They last forever! Thanks Best Buy! Another successful buying event!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrentB,

      Thank you for the purchase! We can’t thank you enough for purchasing three Sony products. We're happy to hear that you like your new Sony TV. Thank you again for choosing Sony and your continued support is greatly appreciated.

      -David Sony_US

  • Rated 5 out of 5 stars

    Best purchase of the year

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this tv cause it was the best looking one in the store. Now that we have it we love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulC, We are thrilled to know that your new Sony BRAVIA is your best purchase of the year. We always strive to deliver the best picture and sound quality with our TVs. With our BRAVIA X90L, you will see a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. It has Sound positioning tweeters, in additional to the TV speakers, which elevates the sound so what you hear matches the picture you see. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony Braxo 65

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, answered all my questions. The pickup was easy too

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GaryM,

      Awesome! We're glad that you were assisted professionally. We hope that you are also enjoying this amazing TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    realsa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with whole process with Best Buy and Geek squard that insralled it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi realsa,That's great! It's great to hear that you were assisted well by our local dealer. We hope that you also like your new Sony BRAVIA TV. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    A great buying experience.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Transaction with fast delivery and service and pick up of the old TV set.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Awesome, thank you for sharing your wonderful shopping experience. You'll definitely love your TV. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Get if you love screen and sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing screen. Best Buy tech steered me to this over a Highsense. So happy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hey DaddyTechBuyer,

      That's amazing! You've definitely made a great choice! We are extremely pleased to hear your satisfaction with the exceptional quality of your XR65X90L. With Sony X90L, you'll see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    TV Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! We were very grateful for the knowledge of the sales associate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KimS,

      Amazing! We're glad that you were assisted professionally. We hope you also enjoy this amazing TV. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with both of my sony TVs that I Bought last month

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stamt,

      You made the right choice with the Sony X90L! We're glad that you are enjoying your Sony TVs. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good value for the money as a second TV in the bedroom. Best it is a Sony!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GaryK,

      You made the right choice with the Sony X90L! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 1 out of 5 stars

    Horrible customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible customer service and nobody cares attitude by Kirk the manager and the 7 other employees that I spoke to. Told by 2 different people that a rep would come to help with tv settings at no cost and an appointment was made for a "rapid response" service call. Brandon Silva called us the day we were waiting for the tech and said that it would not be free. It would be $149. Said if we wern't happy, return the tv. This IS the second tv. We already retured the same model a few days before. We sought assistance and went back into the store twice for help with the settings. We called the store for guidance. I am 73 yrs old and not tech savvy. The tv is not broken. It is very high tech and needs the correct settings to be up to standards. Help

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BillByrnes,

      We're truly sorry to hear about your frustrating experience with the attempt to setup your Sony - X90L television, especially since this is your second unit. We want want to assure you that we also provide extensive technical support for TV settings and setup. Our dedicated technical support team can help walk you through the settings over the phone or online to optimize your picture and sound to meet your standards.

      Please use the link below to connect directly with our technical experts who are ready to assist with those complex settings:

      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      They can provide immediate guidance to help you get the most out of your television

      Thank you again for taking the time to share your experience and for considering Sony products!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Easy to get ready. Instructions could be better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JefferyT,

      Thanks for sharing your review and experience with the X90L. We're glad that you like the user-friendly functions of the TV. Your feedback about the instructions guide is greatly appreciated. Help guides and manuals are also available on our support website. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Easy purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy purchase. Dealt with a very knowledgeable and nice sales person.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lynnie, we're glad you like your purchase! See a vivid, crisp picture while you watch and game, all powered by the intelligent Cognitive Processor XR™. Full Array LED and XR Contrast Booster precisely controls zones of LEDs expanding the contrast range for deep, detailed blacks and increased peak brightness. HDMI 2.1 VRR, 4K120, and ALLM support lets you unlock the full potential of your favorite games for smooth and clear gameplay. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Great TV for the cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for the buck. The color could be better but I’m also comparing that to OLED technology so it’s not exactly apples to apples. I think the software is better than any of Samsungs out there.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blake, Thanks for sharing your experience with the Sony X90L 4K LED TV. We're glad that you are enjoying the picture quality of the X90L TV. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv looks amazing Keith always helps me when it comes to choosing the right tv !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnF, Awesome! We're delighted to hear that you are enjoying your new TV. Our amazing 4K Full Array LED TV powered by Cognitive Processor XR™ delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. With Acoustic Multi Audio, it feels as though the sound is coming from the right place in the scene, precisely matching the visuals. Sony_US

  • Rated 5 out of 5 stars

    Bruce

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like my previous Sony Bravia, Great company and product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BruceS,

      You made the right choice! We're thrilled that you are enjoying this amazing TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    It’s a 10

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing. Color rendition, contrast and detail are all 10 out of 10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JermaineL,

      Perfect! We're glad that you are enjoying the picture quality of the TV. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony 65” Bravia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has a great display and an easy user interface. Set up was easy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LukeC, Thank you for the excellent review! We're thrilled to hear that you like the great picture quality, intuitive user interface, and ease of setup of your Sony X90L. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery people. Very knowledgeable and friendly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AmyJ, It's great to hear that you were assisted well by our local dealer. We hope that you also like your new Sony BRAVIA 4K smart Google TV. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Best TV EVERY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony 65”TV was the perfect pick. It’s everything we expected and more.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JayH,

      You made the right choice with the Sony X90L! We're glad that you are enjoying this amazing TV. Thank you for choosing Sony!

      -Ralph Sony_US