Customer Ratings & Reviews

Posted 7 months ago

Hi CharlesH,

We are glad to hear that you had a smooth setup experience and that your new BRAVIA 8 is performing perfectly for you!

Thanks for choosing Sony.

Best regards,
Eliab

Posted 1 year ago

Hi Ecoboost,

That is fantastic! We are delighted to hear you are impressed with the amazing picture, popping colors, and good sound of your first OLED, the BRAVIA XR8B.

Thanks for choosing Sony.

Best regards,
Eliab

Posted 10 months ago

Thank you for the fantastic review, user189826!

We are thrilled to hear that your K-65XR8B television looks phenomenal and that your experience with the TV and delivery had no issues!

We are especially pleased that you find the picture great and the blacks amazing, which is the signature performance you should expect from our premium OLED screens.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Posted 1 year ago

Hi Livinglife,

That is fantastic feedback! Thank you for the five-star review of the BRAVIA XR8B.

We couldn't agree more—it truly is a spectacular OLED! We are thrilled to hear that the color accuracy is what stands out the most to you and your fellow movie and TV buffs. We engineered our BRAVIA TVs to deliver that precise, true-to-life color, ensuring an exceptional viewing experience for everyone in your house.

Thanks for being part of the Sony family!

Regards,
Dominick

Posted 10 months ago

Hi Morgann,

It's a true pleasure to hear that your new BRAVIA is such a game-changer for your home setup! We are glad the spatial sound and incredible contrast levels are providing that immersive experience you were looking for, and it is great to know that the stand provides the stability and peace of mind you need.

Thank you for making Sony the heart of your home cinema experience.

Regards,
Dominick

Posted 11 months ago

Hi TammyJ,

We are very glad to hear that the Sony XR8B has surpassed your expectations across the board—from picture quality and sound to ease of use and app performance! Delivering an excellent, comprehensive experience is our top priority, and your feedback is highly appreciated. Thank you for choosing Sony!

Regards,
Dominick

Posted 1 year ago

Hi RickC!
Thank you very much for this great review of your K-65XR8B TV!
We are delighted to hear how impressed you are with the great picture and especially how easy the setup was. It's fantastic to know that the integration with your Roku device is working so smoothly.

We appreciate you choosing Sony!
Best regards,
Estefany

Posted 1 year ago

Hi StevenfW!
Thanks for sharing your experience! We are delighted to hear that the K-65XR8B offers easy setup and great picture quality with natural colors that stand out.

This model is designed to provide vibrant, true-to-life visuals with minimal setup, so you can enjoy your favorite content quickly and effortlessly.

We appreciate your decision to go with Sony!
Best regards,
Estefany

Posted 10 months ago

Hi Smargil,

We are elated to hear that your new BRAVIA XR8B is exactly what you were looking for! It is wonderful to know that your research led you to a display that is comfortable for your eyes while still delivering the beautiful picture quality you admired in the store. We're glad you noticed the unique speaker design as well, even while using your soundbar setup.

Thank you for making Sony part of your home entertainment.

Regards,
Dominick

Posted 9 months ago

Thank you for the great review, BryanF!

We are so glad to hear that you are loving the amazing colors on your Bravia 8B. It’s always rewarding to know that our picture quality is hitting the mark for you!

Regarding the occasional lag you mentioned with the Google TV OS, a quick tip that often helps is to ensure all your apps are fully updated in the Google Play Store and to occasionally clear the system cache. As for the Wi-Fi dropping, we recommend checking if there is a firmware update available for your TV, as we frequently release stability improvements to keep your connection rock-solid.

We really appreciate the recommendation to others to pick this one up on sale—it truly is a powerhouse for any home theater! Thanks again for choosing Sony.

Best regards, Gus, Sony Social Media Team

Posted 10 months ago

Hi CodyC,


We’re thrilled to hear that you are enjoying the excellent picture quality of your new BRAVIA XR8B OLED! It is also wonderful to know that the staff provided such helpful service during your experience. Thanks for choosing Sony.

Best regards, Eliab

Posted 2 months ago

Thank you for the fantastic feedback, Charlie!

We are so glad to hear that you are loving the big, clear display and that switching to a larger TV has turned out to be such a wonderful viewing experience for you.

Thanks for choosing Sony!

Best regards, Gus, Sony Social Media Team

Posted 10 months ago

Hello CharlesH,

Thank you for choosing Sony!

We couldn’t be happier to hear that the K65XR8B TV has delivered outstanding picture quality, an easy setup, and strong audio performance. Your recognition of the thoughtful packaging and reliable Wi-Fi connectivity is truly appreciated. We apologize for the intermittent issue you experienced with Disney+ and appreciate your patience as you managed it. Your positive comparison to other OLED brands encourages us to maintain our high standards. Your feedback is invaluable as we continue to enhance our products and services.

Best regards,
-Fred

Posted 3 months ago

Hi MICHELLE,

We are immensely pleased to hear that you are loving your new TV. Having a crisp picture and fast loading speeds makes all the difference when you are diving into your favorite content, and it is wonderful that you are recommending it so highly.

Thank you for choosing Sony to elevate your home viewing experience.

Regards,
Dominick

Posted 1 year ago

Thank you for the positive feedback, Stacy!

We are delighted to hear that you find the K-65XR8B to be a great looking TV for the price! It’s also rewarding to know that you found it light for its size and easy to unpack—we strive to make the setup process as simple and hassle-free as possible.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Posted 2 months ago

Hi JOSEV!
Thanks for sharing your review! We are thrilled to hear you love your new K-65XR8B TV.
It is awesome that setup was a breeze and that movies and shows look and sound so great for you.

The XR8B features a bright OLED display powered by our Cognitive Processor XR, which makes colors look natural and details pop.

Thank you for choosing Sony!
Best regards,
Estefany

Posted 8 months ago

Hi Monte88!
Thank you for sharing your experience with the K-65XR8B TV. We are thrilled to hear that you're enjoying its performance and picture quality.

The XR8B features over 8 million self-lit pixels, delivering deep blacks and vibrant colors. With Google TV, you have access to a wide range of streaming apps, and the built-in Google Assistant allows for voice control.

Thank you for selecting Sony!
Best regards,
Estefany

Posted 7 months ago

Hi Rose,

It is fantastic to know that our commitment to premium craftsmanship has provided you with such an incredible viewing experience!

The XR8B was designed to push the boundaries of color and depth, and we are thrilled that you are noticing those nuanced shades and vibrant brightness. It is also wonderful to hear that the setup process was a breeze, allowing you to get straight to the quality you were looking for. Knowing that you find the investment worthwhile is the best compliment we could receive.

Thank you for choosing Sony for your home cinema experience!

Regards,
Dominick

Posted 1 year ago

Thank you for the wonderful review, VincentD!

We're so pleased to hear that your experience with your new K65XR8B TV has been so positive, from the easy purchase and delivery to the simple setup. We design our TVs to be user-friendly and to deliver an outstanding picture and sound experience right out of the box, so your feedback is very rewarding.

We hope you continue to enjoy the great picture and sound for years to come!
Thank you for choosing Sony.

Best regards, Gus, Sony Social Media Team

Posted 1 year ago

Hi JeanL,

We're thrilled to hear how much you are enjoying your new XR8B. Providing a top-tier viewing experience with great picture and sound is what we strive for, and your positive review is a great motivator for our teams.

Thanks for choosing Sony.

Best regards,
Eliab