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Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 3095 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the 65" Class LED X850E Series 4K UHD TV for its exceptional picture quality, with many praising its vibrant colors, deep blacks, and sharp details. The TV's easy setup and reasonable price point are also highly appreciated. While some users would prefer a backlit remote control, the overall consensus is that this TV offers great value for its features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 3,095 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV, decent price, great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed this TV so far. I ended up mounting it on the wall and the whole process was easy for me being the novice I am. I haven't really connected it to my receiver and speakers yet but I am looking forward to it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality from the 4K tv is nothing short of amazing. Also very handy having all the apps embedded in TV. No set top box required. Have not been successful getting the app on my iPhone to work with TV as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase made in a long time. The size, clarity and richness of the picture have transformed our TV room. It’s great to watch all programs on, but especially sports. Great product and value!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    An awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony continues to be the benchmark in televisions. The picture quality at standard setting is great and when you tweak it simply cant be beat! in all flat screens the sound is a bit short but it stacks up with any in this class.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding picture, sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use the smart features on this TV but the picture and sound is great connected to my cable or DVD player. The on/off interface is hidden if using an external speaker bar. Would be ok if stand were 1-2" higher.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had our Sony - 65" Class (64.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV with High Dynamic Range Television for a few months and WE LOVE IT!! We did a lot of research before going into the store to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Spectacular 4K TV!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors pop! Crystal clear Picture! Sony never stops to amaze me with their products. This is my first TV purchase since my 2006 Sony 1080i Bravia 40 inch set and it's the perfect addition to our new home! I absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, the image is super good, no problem with anything,

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good mid range tv.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has always been a good trusty brand. This TV has not disappointed since I bought it. Easy updates and great Android TV. Great picture even for not being the newest.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the living room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony TV products are second to none currently. This is a fantastic over-the-fireplace piece that is sure to impress your guests. The picture is top notch quality and the installation with Geek Squad was super smooth and easy.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Phenomenal picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television is amazing, but quite complicated to set up and learn how to work the remote control to watch tv. I suppose once I learn all the functionality it will be a wonderful addition to the home entertainment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi momluvstoshoponline, Thank you for sharing this honest feedback. For more details of this TV, you can check the help guide from this link: https://docs.sony.com/release//Help_C418100121.pdf
      Regards, -Jay sony_US

  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great with best by is a great staisfaction every time!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I mean what can I say it's a tv. Bought it to replace our 10 year old 42 in and it looks better than that.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    impressive picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stayed away from Sony TV in the past because I felt they were overrated and over priced but this TV seems to meet the review numbers and Sony lowered the price points of their TVs to give the advantage of a great picture at a better price. Sound could be a little better to my ears but the room has much to do with it. 4 1/2 stars

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi yearlytv, Thank you for choosing Sony Bravia TV. All things are possible because we always consider all feedback of the customers to improve the performance and quality of our products. Thank you for sharing your input and feedback. Regards,-Jay sony_US

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Great Picture, Bad Power Reliability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a fantastic picture. IF it would turn on every day without needing to be unplugged, then plugged back in, we'd LOVE the TV. Unfortunately that is not the case. SONY support has been painful at best. After lengthy Chats, I was guaranteed a Factory Reset would fix the problem. Naturally it didn't. My next Chat session ended with some contact info for the Warranty Department (including full operating hours). Upon calling the SONY Warranty Department, I got a recording to call the "after hours" number (on a weekend, but well within the posted hours). The after hours number also had a recording referring me to the website where I started. All-in-all, every moment I have spent with SONY has been a wasted moment I cannot recover. Given the price, this TV is NOT acceptable if it needs to be unplugged every day before it will work (especially given it's size and being wall-mounted). IF this power issue can be resolved, I'll love the TV. However, right now it has been a royal pain.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi usna84, this is obviously not the experience that we want you to have with the TV and with the after sales support. Please email us at [email protected] and we'll do our best to help you with your TV. Hope to hear from you. -Mark sony_US

  • Rated 5 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all kind of Sony TV. Good resolution and performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Sony 65" gives us excellent viewing for the hocky games

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is beautiful! We haven't had to adjust settings much either - it's great straight out of the box. We have a bright open family room and get minimal glare on this. Sports look awesome! Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    You already know..Sony #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had two flat screens in my adult life and both have been Sony and both have exceeded expectations. You will not be disappointed with this tv in this price range. Can you buy better? Sure for a lot more $.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this Sony TV to replace a 15 year old plasma. This TV is great!! Smart features are great. This along with an fire tv cube allowed me to cancel my cable tv. Now we stream everything and its amazing!!

    I would recommend this to a friend