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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1315 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the 65" Class LED X850F Series 4K UHD TV for its exceptional picture quality, with many describing it as the most beautiful they've ever seen. The TV's easy setup process is also widely appreciated, making it user-friendly for all. While some users have concerns about the remote control syncing and contrast levels, the overall positive feedback on the TV's picture quality and user-friendly features make it a popular choice among customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,315 reviews
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this "true" 4K TV based on the Sony rep's recommendation while in my local store. I was used to LG and Samsung models but was willing to give this one a shot, given features as compared to the rest in its class. Within two months, the set completely failed. Sony techs came out and ended up replacing all of the internal hardware so it would work again. I wish I could say that's where the bad luck ended. We're constantly getting kicked out of apps that are loaded on it, and we frequently have to do a complete reboot to reset the issue. Before you ask, yes, our WiFi is solid; no, we don't have these problems on any other TV or device; no, we've never seen these types of problems before getting this TV. Bottom line, I've never been disappointed by any product from Best Buy as much as this one - and it's something we use every day.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value / Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best performing UHD TV's for the price. Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply Amazing all around.i would highly recommend this TV to Anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture, sharp and clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek techs were very efficient on hook up and setting up control remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought this tv and exchanged it for oled tv. Nothing was wrong with the tv great picture just wanted to purchase a oled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Look the Size

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price and size. Love all the smart tv features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For good size tv picture quality is great audio sounds good as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great image

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the voice feature and when using it for the internet, it’s great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t have asked for a better tv in its price range. I love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV, sound is lacking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expect to love everything about the visual quality. Also, expect to buy a sound bar as the TV sound quality is lacking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this TV as a Surprise for my Wife when we get to our new place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t beat Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ll worth the price. Native 120hz with Android TV can’t be beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony makes a great, durable television. Always a great win!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm In love with this product. Goodresolución, setting, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect TV for Watching Sports

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity is fantastic, feels like I'm in the football stadium.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Near perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smart salesmen sold me. Hope I get him again. Love the set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome unit for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this tv, for the value it is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Great customer service. Very happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    The size of the tv is fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s doing fine and I enjoy using it. The picture is clear and the sounds are good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Awesome customer service. Sony has the best picture!

    I would recommend this to a friend
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