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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1315 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the 65" Class LED X850F Series 4K UHD TV for its exceptional picture quality, with many describing it as the most beautiful they've ever seen. The TV's easy setup process is also widely appreciated, making it user-friendly for all. While some users have concerns about the remote control syncing and contrast levels, the overall positive feedback on the TV's picture quality and user-friendly features make it a popular choice among customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,315 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pretty good tv. Very satisfied with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv, i use it to game on mostly with my pc which is a high end pc and everything i run just looks amaxing on this tv. Input lag isnt bad, the colors are great, the spund obviously horrible but just like anybody else getting a tv you definetly have to buy a additional speaker or something but i expected to use my own anyways so i dont mind. I only have 1 problem with this tv and idk if its a tv problem in general or just my computer but whenwver i change resolutions on specific games my tv just turns off and flashes 7 or 8 times (i forgot because its been a while since its happened). I got a exchange to get another tv not just because of that but therr was also a dead pixel right in the center and a few other spots. The tv still has the exact same problem of turning off for the same reason and i would have to unplug the tv and plug it back in but this just could be a computer issue. Otherwise great tv nonetheless considering the price wasnt bad either

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love this TV!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture and is easy to use with built in Google Assistant and you can use AZ Prime, Apple, Netflix, Fire TV, without hooking up multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best mid range 4K tv on the market. The picture is fantastic, especially with 4K content. Sound quality is very good and you can hear everything clearly without having to crank up the sound. The smart TV functions are excellent, with all of the major apps thanks to the Google OS. They run extremely well with no stuttering. The only thing I would change is have more app buttons on the remote that go directly to certain streaming apps, the only two on the remote are for Netflix and Google play. Definitely wait for this to go on sale but if you can get it for $1200 or less this is the best tv for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the price and size wanted a samsung but for a dollar more you get a better processor in the tv compared to Samsung although Samsung does have better picture as far as color goes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV for streamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the day I bought this TV I have loved it. Being able to seamlessly switch between tv and all the apps is great. And the sound is good as well. I would recommend this TV to others.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    In love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this TV. Light and doesnt get hot like our older TV. Although it still worked great. We love the smart TV part of it also. The picture is AMAZING! Easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television we purchased at Best Buys is great! It has a great picture and the 4K makes gaming perfect. Geek Aquad installed it quickly and was there on time for the appointment.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 65” Sony TV is a major upgrade over my previous 65”. Great picture and sound. Setup was easy and I was using it in minutes after unpacking. Excellent price point at BestBuy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Easy to set up and use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was easy to set up. We’ve never had s Sony TV before. We bought it because of the picture quality and it does not disappoint. It has a very clear picture. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Switched from Samsung to Sony TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always bought Samsung TVs but in deciding to upgrade to a larger size, we chose a Sony. The picture is very good and the ease of operating the smart TV aspect is also good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture whether 4K or regular HD. Easy to jump around between apps, Netflix, etc. Suggest a sound bar for better audio, but that is standard in most current flat screens.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Sony #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with my choice of this TV. I'm used to Samsung or LG, but this TV is by far the best. The picture and speakers are good quality. I had to adjust the colors and picture to my preference. The only con is that the remote not lighting up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy setup.Only issue that we had was the screen was scratched by one of the kids and I was unable to replace it. No fault of Sony . TV still works great.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome tv! Love the pictures and the color is so vibrant! The 65 inch is definitely the perfect size for my bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great before super bowl deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I really love it. Very easy to use very easy to set up. No complaints. The picture is perfect. I don’t know what else to say other than I absolutely love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great! I'm replacing a Samsung DLP from when they first came out so it is quite an improvement. Just hope it lasts as long as my DLP. Knocked a star for the remote, not a fan of big buttons that are basically advertisements.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv in its class for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a set under 1500.00. The picture on this tv is great overall with its performance. I stream , watch sports and play video games. The tv has great colors and truly does great with input lag and response to fast motion in movies and sports! The upscaling on the tv is also really great, pretty much everything I play that’s none 4K content looks great. Which is what matters most to me because content isn’t as available in 4K. Overall this Sony performs and is worth the money especially for being less that my budget, which gave me all I was looking for in the tv!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase!!! Set up was very easy and picture quality is outstanding. Still learning all the apps and all the systems abilities, but very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent + Elegant

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV's image and sound is just PERFECT! I don't like giving reviews on electronics before I really know it, in case I have complaints or advice. Well, we own this wonderful TV for over a year now and all I can say is that it was a smart-buy. There was certain TV shows that I watched on my old TV (I will keep the brand to myself, because it was an older model. It won't be fair to compare) just to be able to enjoy the colors and sound of this one. We now connected it to our Alexa which made it easier to use. We definitely, love our TV.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this TV for two weeks, tinkered with it endlessly, never was pleased. The HDR on a PS4 Pro is basically pointless, even with adv. contrast enhancer on, which kills a lot of detail, HDR is barely noticable. Tons of clouding especially down almost the entire right side. In a bright room while displaying a bright picture, this TV is fine. But the TV can barely do black, even extended black enhancer literally does nothing. Do yourself a favor and get the X900F, and if that’s not an option just get a different TV in the same price range. I didn’t want to believe it after reading “a mid range mistake” in a review AFTER purchasing this TV, but it’s true. I already feel better knowing I’ve exchanged it within the exchange window. Tl;dr - this tv is okay if you don’t care about blooming/clouding or HDR. Otherwise, it’s a no go.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Petar, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. We appreciate your feedback. Regards, ^Ron sony_US

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