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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 219 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are impressed with the 7.2-Ch. Network-Ready 4K Ultra HD A/V Home Theater Receiver's exceptional sound quality and ease of use. Many appreciate the Bluetooth capabilities and find the receiver to be a good value for its price. While some found the instructions less helpful, the 4K pass-through and auto-calibration features were frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 219 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver was easy to program and works great. I like the auto calibration feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good integration with Sony tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not extremely technical, and this receiver seems to seamlessly integrate with our sony tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this receiver, great sound and easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Sony 860 is a movie theater in my front room.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product, it is much more than I thought it would be. I use it every time I turn on the TV. The sound of the TV is so much better through this receiver, its unbelievable. Blu-ray movies are so much better. My music sounds much better. I have a 5 speaker set-up in my front room and I spend too much time listening to it. Thank You.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Awesome receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup awesome sound and great product. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound , easy to set up, app for phone, 7.2 channels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Receiver for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one because of the second room option that it has. The setup was easier than any previous receiver i have owned.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for new TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this before I install a new TV system. I will need the 3D and other capabilities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of : Sony STRDN860 receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review of: Sony STRDN860 [ PROS ] - Surround Sound Supported = Dolby Digital, Dolby Digital EX, Dolby Pro Logic II, Dolby Pro Logic IIx, Dolby TrueHD, DTS, DTS-ES, DTS-HD HR, DTS-HD MA. - Dimensions: Length = less than 20 inches Height = less than 11 inches Width = 6.25 inches Depth = 17 inches Weight = 17.68 pounds - 1 year manufacturer warranty on part, (labor: limited) - easy to use remote control - great sound - tons of features [ CONS ] - Complicated to set up. Required Geek Squad technical support ($149.99 1x installation). - Requires most every device be run from the back of the receiver rather than the TV. - Requires approx 6 HDMI cables for a set-up of (4K UHD 3D TV, Roku, PS4, Xbox One, Blu-Ray). - This receiver only has 1 hdcp compliant hdmi port. That is an issue if you plan on buying a 4K streamer, bluray player, etc.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello solarpm, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. -Oscar.

  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed - very customer focused. He had to run the wire through the wall and left the area immaculate!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great System for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The STRDN860 performs great and provides a stunning array of listening options from which to choose to give you the room effect you are looking for. The depth of sound moving from a 5.1 system to this 7.2 is incredible. Be prepared for some changes with the newer amps however. Input is centered around HDMI connectivity. There are plenty of them (5). However, for those older peripheral devices you have there are few composite inputs (2) and if you still have records and a phonograph, good luck, there is no phono input. I was able to find a Composite to HDMI converter at a company in China for under $20 dollars and it works great to connect the old VCR to the system. Have not yet found a pre-amp of size and price to connect the turntable. In short, you will have to make come compromises but the rewards in sound quality and variations will be worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent reciever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than my previous reliever from Sony. I have always liked my purchases from Best Buy over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for our outdoor seating.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product allows us to use wireless Internet access to all of our devices. Simplifies our lives! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has everything you could ask for in a receiver. I couldn't be happier with my purchase. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new receiver to upgrade our 10-year old Sony and this more than met our expectations for our small media room. Sounds are very full and crisp. We use the pass-through HDMI for our Roku and DVD player and have had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony = Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong amp with lots of power and all the modern day bells and whistles you would want. Loved the sale price at Best Buy making it a no brainer for those looking for options and power for a home entertainment system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not overly impressed with this receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but not as good as I had expected for the money I paid for it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Reciever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought to to replace my pioneer Reciever which was starting to have issues. This one has less sound field options but is simpler to use. Nice on screen graphics, way better then the Pipneer. Overall a very good Reciever.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    a better updated version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had and loved our Sony receiver. During a move we couldn't find it. Still no luck after looking in every box so we decided to get a new one. This Sony is so much better. Should have purchased much sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Sony with Streaming audio abilities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit and easy to set up. with new products I have spent a bit of time online reviewing the setup information. what I do not care for in all the units is the black fronts. I got old and very hard to see.

    I would recommend this to a friend
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