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SheilaC Posted
I love everything about the TV. The quality and sound is the best.
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Hi SheilaC, Awesome! We are glad to hear that you are happy with your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl
Trav Posted
This TV amazes me. I was so excited to set this up along with my new Ps5 and they go great together. This tv was made for the ps5. Anways back to the tv. I had the old projector sony flat screen for a while the ones you can change the bulb..yea that old. Uograding to this tv was crazy! It was ebweytbing i expected. The built in speakers sounds great and let me tell you about the graphics. Forget about going to the movies with this 77” ill be at home all day streaming on apps , listening to spotify , and it even has its own built in channels all you need is wifi. I love this tv and it is worth every penny. Thank you sony and thank you best buy.
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Hi Trav, We're very grateful for this positive feedback! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing BRAVIA XR A80K TV. Jay
DakotaC Posted
Excellent picture and quality. Sounds is very nice as well.
JulioC Posted
Best tv ever had!! The picture is amazing. The sound is amazingzz
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Hi JulioC, Perfect! We're thrilled to hear you appreciate the amazing picture and sound quality of this TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam
WillM Posted
I love this TV it’s got such deep blacks and would but again!!!
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Hi WillM, We are glad that you love your Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Your new BRAVIA A80K TV has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You will also enjoy streaming high-quality 4K UHD quality movies with the BRAVIA CORE app. Thank you for choosing Sony! Vincent
BigDaddyDAC Posted
So this is a tough one to write. On one hand it's an amazing TV, on the other it's a disappointment. From what I've read it's not much improved over the A80J and in some aspects less so such as brightness. That's my biggest issue, it just doesn't get brightness to make colors truly pop. I have 2015 LG C6 which is just as bright. But the blacks, the blacks on this TV are unreal. No issues with uniformity, pure black across the screen. Gaming with a PS5 is a dream with VRR and added HDR Tone Mapping. I like it, I'm just not in love with it as I was when I got my first OLED 7 years.
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Hi BigDaddyDAC,
We're sorry to hear your issue with the TV. We apologize for any inconvenience. You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. The actual display may vary or some settings may not be available depending on your model/country/region and the content you are watching. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option.
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the A80K:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
EdaB Posted
this tv has such a nice clear picture, clear and crisp
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Hi EdaB,
Many thanks for the 5-star rating! Your patronage and satisfaction are what drives us to keep doing what we love and provide you with quality products. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! - Kris
CharlesM Posted
Love it!! Took a minute to get used to, had a 55” LG Oled.
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Hello CharlesM, Thanks for your 5-star review. We are glad that you love your Sony BRAVIA 4K smart Google TV. Your new BRAVIA A80K TV has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You will also enjoy streaming high-quality 4K UHD quality movies with the BRAVIA CORE app. Thank you for your purchase. Enjoy! Vincent
DouglasS Posted
Great picture quality. Glad we went with the Oled.
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Hi DouglasS, You've made an excellent choice! We're so glad you like the great picture quality of your Sony A80K. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam
Great television, unbelievable picture and quality! Wow!
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Hi brifei,
Perfect! We're thrilled to hear your satisfaction with the exceptional picture quality of your new TV. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing SONY! - Kris
DeborahC Posted
Great picture and contrast - very pleased with my purchase!
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Hi DeborahC,
Amazing! Nice to hear your satisfaction with your new TV. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for choosing Sony! - Kris
IfeanyiM Posted
Smartest TV with the purest black there is! I love this TV
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Hi IfeanyiM, we're glad you love our product! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing SONY. ~Earl
DebraW Posted
So easy to use, and the picture is AMAZING. I love this TV
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Hi DebraW, we're glad you love the ease of use and picture quality of our product. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing SONY. ~Earl
Cmt81 Posted
Great picture, size is perfect for our family room
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Hi Cmt81,
That's awesome! We're glad to hear that you like the picture and size of the TV for your family room. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony!
-David
George Posted
I definitely recommend and the picture looks amazing
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Hi George, We're glad to hear that you love this TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for the recommendation. Jay
JohnS Posted
Good product for this price point. Operating system is logical, and easy to use.
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Hi JohnS,
That's very nice to hear! We're glad you like the price point and easy to use function of the television. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for choosing Sony!
-David
y2skowser1 Posted
1st of all I need to give credit to best buy's geek quad's two guys who mounted the on the stone wall so nicely just wow. they did such a great job mounting, hooking my apple tv 4k back of the tv and relocate my old tv to another room. back to the tv its just so beautiful picture quality, vibrant, smooth. comes with so many picture quality setup including Dolby vision and also has ENHANCED IMAX picture setup you can use, I am not a games I stream a lots of movies tv shows lives channels and so far I am super happy with the performances. i will get few more Sony tv soon.
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Hi y2skowser1,
Thank you for that wonderful feedback! We're glad you're happy with the performance of the television. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony!
Regards,
David
Gbeast Posted
Amazing TV. I've never had a new smart tv before, let alone a Google TV. The resolution blows me away and being able to use voice controls is nice. It great that its integrated to the google home ecosystem. I do notice sometimes it requires me to log into my google account again and install apps which is annoying. Regardless, its still great.
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Hi Gbeast, We're glad that you are enjoying the picture quality and features of your TV. We're also sorry to hear if it requires to login to your account again and install apps. To avoid having this issue, please ensure the TV software is updated.
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-77a80k/articles/00028577
With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen.
Should you need further assistance, please email us at socialsupport@am.sony.com.
Thanks for choosing Sony!
Erin
Famousjack Posted
Tv arrived in damage box, how tv was not damage. Best Buy only gave me 100 off. Was expecting to get an open box price . Geek squad installed tv and sound system. But back speakers did not come so they went back to get it. Will have Geek Squad return back next week. XBox one games seem to have a slow responce when son playing the game. Not connected to an HDMI 2.1 port!
Chris Posted
I am not a gamer so the Sony was a great choice for me. I was told by the geek swuad that LG and Sony producers and manufacturing is the same.
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Hi Chris,
You definitely made the right choice! Your satisfaction with your new SONY TV is greatly appreciated. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! - Kris