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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 833 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the 85" Class BRAVIA XR X90L LED 4K UHD Smart Google TV (2023) for its excellent picture quality, vibrant colors, and ease of use. Many appreciate the TV's overall quality, clarity, size, and value for its price. However, some customers have noted the TV's significant weight and occasional software issues, while others feel the viewing angle could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 833 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia XR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. This is my third Sony TV and never have had a problem with the TV 's.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Speaker, Excellent choice! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Sony 85" Bravia XR X90L

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony 85" Bravia XR X90L is super awesome! The detail is sharp and the colors are amazing. I was happy with it out of the box but I also learned about some extra cool settings for even a much better picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MONTY, wonderful! We're glad you are enjoying the picture quality of your new TV! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love My Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are extremely pleased with the Sony flatscreen tv. Happy with the 85”size and the clear crisp picture 85”. .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SharonL, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this one over OLED coz i have a bright large room. Installed it myself and it was heavy. The picture quality is amzing, sound is great even without a sound bar and tne 85inch gives a surreal feel in a smaller space. Overall loved the tv at the price point

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IntelligentSoul, Awesome! We are so glad to hear that you are enjoying the overall performance and picture quality of your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia 85 X90L

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m satisfied with this tv. It’s clear and bright. No complains. All the app we wanted is available on this TV. I’m very happy with this purchase. Great value for your money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MontgomeryV, we're glad you are happy with your new TV! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture. quite surprised how good it really is!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Donwain, That's awesome! We're really delighted to hear you love everything about your Sony X90L and you are having an enjoyable watching experience with this great TV. We always strive to deliver the best picture and sound quality with our TVs. You chose the best TV brand! Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Real life image

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is mesmerizing the color and the full array led gives a real world feeling My thestre room has surely gained a great screen

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sjay, we're glad you are enjoying the picture quality of our product. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85” X90L

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice tv ! I just installed it in my new home and it’s like a mini theatre

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AustinG, Excellent choice! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Sony 85 inch XR 4K 120 Hz TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been enjoying this Sony TV a few weeks now and have only very positive experiences. This TV works seamlessly with PS5 and a Sony Dolby Atmos soundbar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DRES1,Thank you for sharing your positive experience with your new Sony X90L! We're thrilled to hear it works seamlessly with your PS5 and Sony Dolby Atmos soundbar. With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this along with tge 5000 sound bar and had it installed by tge Geek Squad. Great product and excellenr service from the Geek Squad!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for commenting, GMan60! We are very happy to know that you are satisfied with the amazing performance of your XR85X90L & soundbar and superb service of Best Buy Geek Squad. Thanks for this awesome review and for choosing the best brand, Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excited with new purchase. 1,399$ 700$ off reg price. It exceeded my expectations will recommend highly

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exactly what you expect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful display and sound system. Easy set up and amazing for the size of tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CesarA, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality tv for a good price . Love the sound and image . The colors are amazing .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AngelG, Amazing! We're glad that you love the picture and sound quality. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great looking on my wall, it fills the whole thing with crisp images!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TristinO, we're glad you like our product. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 85 inch tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. I love everything about this tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NatashaB,

      Perfect! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    So clear.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is such an improvement. My room had way to much glare before. Now I barely notice. Also it is so much more clear from the wide angles of the chairs on the side of the room. PS5 integration looks great. New Google interface is nicer than last Gen too. Geek Squad was great to come and install.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VonFoust,

      Thank you for the 5-star rating! We're happy to hear that you like the clear picture quality and Google user interface of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Greta tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this tv! Great colorful display. We have not seen any pixelation issues or lag.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your experience with the XR85X90L, Krisd613! It is most rewarding to hear you’re enjoying the TV's vibrant display and smooth performance without any pixelation or lag. Your feedback means a lot to us and helps us continue delivering the best possible viewing experience. Enjoy your new TV and thanks for choosing Sony!

      Gus,
      Sony North America Customer Support Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with this tv. The sound is great the image is great. I love that it translates for me I think that’s so amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeticiaG, Awesome! We are so glad to hear that you are happy with the picture quality and sound quality of your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony XR90L 85”

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv for the money. The 85” model is perfect for viewing distances of 10ft or more.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Edgar,
      Thank you for sharing your great experience worth us! Glad to hear your investment with your new TV is worth it. With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 90xl 85”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered when scheduled Good picture and sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasH, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

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