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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 342 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.6 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 342 reviews
  • Rated 5 out of 5 stars

    Sony Camera is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, user friendly. Worth the money. I really enjoy this camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdrisP,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-15-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Excellent Beginners Camera

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent beginners camera. Very simple to use and it takes great photos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Tanlim44, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are enjoying this camera. Thank you for choosing Sony. -Linda 1-3-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best camera for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera for beginners, amazing for videos!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlesC, 
      Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as the best camera especially for beginners. Thank you for choosing Sony. 
      For any questions or concerns, you can reach us at 239-245-6360.
      Regards, Larry 12-2-2025 
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Phenomenal camera at a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely beast of camera if you’re looking to get into photo and/or video. Great for beginners and experienced shooters alike. Down sampled 6k footage to give very crispy 4K video. Improved color science for photo and video really looking good on skin tones. Flip up screen for vloggers. Improved autofocus rivaling Canon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing beginner camera, easy to use, takes great pics with the right lens for your application

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brandon,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as an amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 9-12-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great starter camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall satisfied with the picture quality, the size and weight of the camera and the customization options available in the market

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Oscar,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE6400 camera. We're glad to hear that you loved our product and find it great for starters. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      3-25-2024

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    SONY 6400

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, compact easy to use and great for a second body

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jacob, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are loving this camera. Thank you for choosing Sony. -Linda 10-26-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this camera. Not bulky and love how you can edit so much without buying much extra.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AraV, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. It is wonderful to hear you are loving everything about this camera and its ergonomics. Thank you for choosing Sony. -Linda 08-20-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony Alpha 7 IV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome camera! Easy to use, I am not a pro photographer but able to takd Great pictures with this camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KassMax,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as an awesome camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-10-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Canon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent my daughter like it.so inlove and she always use it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AprilU,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that your daughter loved it and found it as an excellent camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-2-2025
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Perfect for travel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The body is nice and small. Easy to travel with. Pair with a nice lens and you will definitely get good results. Small but powerful of a camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JustDan,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a perfect camera while travelling. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards, Larry 11-30-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Awesome cinematic look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best auto focus camera I've ever used. Very amazing cinematic quality look

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hi MarilynR,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you are impressed with the amazing quality of videos this camera captures. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-28-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Excellent Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera has been very good, definitely an upgrade from the Rebel T7i I had been using previously. Silent shooting is a great feature for stage photography which is most of what I do. Only draw back is the menu system is unnecessarily confusing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello dresvin, Sony's commitment to customer satisfaction is our top priority. Thank you for your review on the Sony a6400. We truly appreciate your feedback and are glad you are enjoying the upgrade from your previous camera! -Nick Sony_US

  • Rated 5 out of 5 stars

    Awesome camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera ever! Just took it on a trip to Canada and the photos are beautiful and the camera is great for a beginner! Love it :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MadisonC,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved it and found it as the best camera ever. It's also great to hear that the camera helped you capture beautiful photos during your trip. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-7-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Good camera.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera so far. Really easy to use and great quality for the price. Enjoying it so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuanG,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE6400 camera. We're glad to hear that you're happy with our product and find it great to use. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      3-18-2024

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    User Friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband just recently switched over from a Canon which he has used for years to Sony. He was nervous as it has such a big menu option, but the reality is it's so user friendly. He is able to shoot manually and make adjustments on the fly, and the pictures these take are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been enjoying this camera. Takes great photos and been getting good videos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dreambenders,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-14-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Incredible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely incredible. Super easy to use! The picture quality is crisp and looks professional. I highly recommend this camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BenL,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as and absolutely incredible camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-9-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Favorite Camera!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera so much I bought a second one. I actually like using this for video more than my a7iii because of the flip up screen and how small and light it is. The only downside is the battery is not as good as my a7iii but they are small and easy to carry multiples.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unlimited 4K video

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera as an upgrade from my Sony a6000. Why purchase the a6400??? This is the only camera in the apsc lineup that shoots unlimited 4K video and does not overheat. If you're into podcasts or long video conferences this camera is a beast. Most digital cameras have a 30 minute video recording limit otherwise they would be taxed as a camcorder and would be more expensive. Somehow this camera got around that. I purchased a full frame Sony A7C recently so this camera is now my B roll camera and backup. On a side note, if you decide to go full frame, the Sony A7C also records unlimited 4K video and that is why I chose that camera. Regardless of what Sony Mirrorless camera you purchase, it will be a solid investment. I've been shooting Sony since 2016 and will never buy a Canon or Nikon.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for choosing Sony! Sony_US

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