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Customer Ratings & Reviews

Your price for this item is $949.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.8 out of 5 stars with 25 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

100%would recommend to a friend

Customers are saying

Customers have good things to say about the Alpha 6400 Mirrorless 4K Video Camera with E PZ 16-50mm Lens. The image quality is impressive, and customers find it very easy to use. Overall, customers seem to have a positive experience with this camera.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 25 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony A6400 - Still a powerhouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very versatile, user friendly little camera. The functionality of the A6400 keeps it a great tool for everyone's belt, from novice to photo/video pros. Good price and quick service, thanks Best Buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MoiraD,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a versatile camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-15-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use, Image quality

    Rated 5 out of 5 stars

    Sony A6400 best camera ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an amazing beginner camera, I’ve been trying to get back into photography and the pictures come out so crisp and clean, I do want to get another lens but this lens does just fine! learning to play with the settings is very easy get through. also recording comes out great as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MiriamM, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (6/13/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use, Image quality

    Rated 5 out of 5 stars

    Love my camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera! The image quality is impressive and it’s very easy to use. Perfect for professional photos and videos. Highly recommended!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MairaC, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are loving your camera. Thank you for choosing Sony. -Linda 08-15-25 Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use, Image quality

    Rated 5 out of 5 stars

    Must Buy!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good camara, easy to learn how to use it. Love it, really like the quality of the images

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DarwinS,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as a good camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-6-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Quality Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera. It takes amazing pictures. It's small so it doesn't wear down your neck when wearing it. This is our first professional style camera, so I can only compare it to point and shoots and cell phones. I suggest going on YouTube to learn how to adjust exposures and stuff. I am using a 70/300m lense. I mainly use it to take photos at my kids games. My son plays soccer so I can take shots the whole length of the field with this set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ValentinoJose, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (5/2/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Image quality

    Rated 4 out of 5 stars

    Best camera ever! Won’t regret it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera I have ever had, great quality and quality!! Will buy it again, chosen over the gx7, no regrets!!! 100% satisfied!! Love it ! Perfect for Vloggers and YouTubers, Travel photographers, Content creators looking for 4K and advanced AF in a compact package,Intermediate users wanting an upgrade from entry-level cameras.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DanielaA, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are loving this camera. Thank you for choosing Sony. -Linda 07-18-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Such an amazing camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is PERFECT. I wanted to Canon but can’t find it anywhere did some research and a lot of people loved this camera and the quality is just amazing and way better than the canon purchase purchase purchase!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DamyonaW, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (10/31/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Must buy !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera , originally wanted the cannon g7x but could not get it. This I definitely would recommend camera similar to cannon g7x but would say it’s better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShaniaB,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-31-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is great and the autofocus is amazing. Overall very pleased with my purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Andy,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-11-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Best Camera Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera very much! The pictures are clear and bright. The only thing I have an issue with is the autofocus but the battery life lasts all day!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EvaT,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as the best camera ever. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-31-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is great and is really easy to pick up for new users. The quality of the photos and battery length make the product so useful and worth the purchase. I would recommend this product to people wanting to learn the photo industry or people wanting to find a new hobby.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BrennanL, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (6/13/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Great canera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent compact camera. Love taking pictures with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AlekhyaN, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (10/17/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Alpha 6400

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this camera. I love taking selfie with this

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ThasleemaN, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (11/9/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Starter Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a starter camera. The bestbuy representatives were spot on with helping me with my selection.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello HarrisonC, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (10/5/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Sony alpha 6400 4K video camara

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Camara, easy to use. Great quality, less weight than comparable camaras

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ADEICAZA,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as an excellent camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-19-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Image quality

    Rated 3 out of 5 stars

    Good starter, not for everything

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a catch all camera this could be it. There are better Sonys out there but this could be a great starter camera and it takes good photos. Video is ok, but its not the best Sony camera for that.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ZedM, Sony's commitment to customer satisfaction is our top priority. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (10/31/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best camera everrrr!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grat camera! The pictures are something else! I love itt!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Herbert,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-29-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid beginner camera and easy to get used to. Previously used a canon.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Reginald,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-29-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best Camera for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the a 65 that I have had for a long time. Plus you can use the lenses from the last camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RohitG, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy you are loving this camera. Thank you for choosing Sony. -Linda 08-16-25 Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Camera feedback

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera for point and shot. Build quality is exceptional.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KRISH, 
      Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a nice camera. Thank you for choosing Sony. 
      For any questions or concerns, you can reach us at 239-245-6360.
      Regards, Larry 12-2-2025 
      Sony Social Support Sony_US

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