Customer Ratings & Reviews
- Model:
- ILCE6400KB
- SKU:
- 6615139
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the Alpha 6400 Mirrorless 4K Video Camera with E PZ 16-50mm Lens. The image quality is impressive, and customers find it very easy to use. Overall, customers seem to have a positive experience with this camera.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Sony A6400 - Still a powerhouse!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very versatile, user friendly little camera. The functionality of the A6400 keeps it a great tool for everyone's belt, from novice to photo/video pros. Good price and quick service, thanks Best Buy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MoiraD,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a versatile camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 11-15-2025
Sony Social Support
- Pros mentioned:Ease of use, Image quality
Sony A6400 best camera ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Such an amazing beginner camera, I’ve been trying to get back into photography and the pictures come out so crisp and clean, I do want to get another lens but this lens does just fine! learning to play with the settings is very easy get through. also recording comes out great as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MiriamM, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (6/13/2025) Sony Social Support
- Pros mentioned:Ease of use, Image quality
Love my camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent camera! The image quality is impressive and it’s very easy to use. Perfect for professional photos and videos. Highly recommended!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MairaC, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are loving your camera. Thank you for choosing Sony. -Linda 08-15-25 Sony Social Support
- Pros mentioned:Ease of use, Image quality
Must Buy!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good camara, easy to learn how to use it. Love it, really like the quality of the images
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DarwinS,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as a good camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 8-6-2025
Sony Social Support
Amazing quality and performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Sony Alpha a6400 as a gift and it was a great choice. The image quality is excellent, with sharp photos and beautiful colors. The autofocus is fast and reliable, especially for portraits. The 16–50mm kit lens is a good everyday lens, and the 4K video quality is impressive for such a compact camera. It’s easy to use but also offers advanced features for users who want to grow. Overall, a very solid mirrorless camera and definitely worth the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ReyesoV,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as an amazing camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 12-25-2025
Sony Social Support
Sony alpha 6400
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony Alpha a6400 has completely transformed my photography and video experience. The image quality is outstanding — vibrant, sharp, and detailed even in challenging lighting — and the autofocus system is easily one of the best I’ve ever used. Real-Time Eye AF and subject tracking lock on quickly and keep moving subjects sharp, which makes shooting people, pets, and action so much more rewarding.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lhdez, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear the performance of this camera has exceeded your expectations and has been a great asset to your creative content growth. Thank you for choosing Sony. -Linda 12-13-25 Sony Social Support
Quality Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this camera. It takes amazing pictures. It's small so it doesn't wear down your neck when wearing it. This is our first professional style camera, so I can only compare it to point and shoots and cell phones. I suggest going on YouTube to learn how to adjust exposures and stuff. I am using a 70/300m lense. I mainly use it to take photos at my kids games. My son plays soccer so I can take shots the whole length of the field with this set up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ValentinoJose, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400
is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (5/2/2025) Sony Social Support
- Pros mentioned:Image quality
Best camera ever! Won’t regret it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best camera I have ever had, great quality and quality!! Will buy it again, chosen over the gx7, no regrets!!! 100% satisfied!! Love it ! Perfect for Vloggers and YouTubers, Travel photographers, Content creators looking for 4K and advanced AF in a compact package,Intermediate users wanting an upgrade from entry-level cameras.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DanielaA, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are loving this camera. Thank you for choosing Sony. -Linda 07-18-25 Sony Social Support
Great starter camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the shape of the camera and the water sealing. It is my first camera and was very easy to learn on. Make sure to get a lense with OSS
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Seiya, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/19/2025) Sony Social Support
Such an amazing camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera is PERFECT. I wanted to Canon but can’t find it anywhere did some research and a lot of people loved this camera and the quality is just amazing and way better than the canon purchase purchase purchase!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DamyonaW, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (10/31/2025) Sony Social Support
Great for beginners
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great beginner camera! Such a good deal with the lens included!
I would recommend this to a friendMust buy !!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera , originally wanted the cannon g7x but could not get it. This I definitely would recommend camera similar to cannon g7x but would say it’s better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShaniaB,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 7-31-2025
Sony Social Support
Great camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera is great and the autofocus is amazing. Overall very pleased with my purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andy,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 7-11-2025
Sony Social Support
- Pros mentioned:Image quality
Best Camera Ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this camera very much! The pictures are clear and bright. The only thing I have an issue with is the autofocus but the battery life lasts all day!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EvaT,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as the best camera ever. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 7-31-2025
Sony Social Support
- Pros mentioned:Ease of use
Great Camera!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The camera is great and is really easy to pick up for new users. The quality of the photos and battery length make the product so useful and worth the purchase. I would recommend this product to people wanting to learn the photo industry or people wanting to find a new hobby.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BrennanL, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (6/13/2025) Sony Social Support
- Pros mentioned:Image quality
Great canera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent compact camera. Love taking pictures with it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AlekhyaN, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400
is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (10/17/2025) Sony Social Support
- Pros mentioned:Ease of use
Best Starter Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for a starter camera. The bestbuy representatives were spot on with helping me with my selection.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello HarrisonC, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (10/5/2025) Sony Social Support
- Pros mentioned:Image quality
Alpha 6400
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this camera. I love taking selfie with this
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ThasleemaN, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400
is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (11/9/2025) Sony Social Support
Great camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a sony nex5 and i ised all my old lens, baterry abd battery charger. Everything was compatible. Love sony very user friendly. Camera lookx sleek and sexy!! Multiple compliments!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Depechemode102, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/28/2025) Sony Social Support
Life changing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This camera has been a game changer. I have always wanted to step foot into the photography world and this camera has been the perfect introduction to it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AlejandraM, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/28/2025) Sony Social Support
