Customer Ratings & Reviews
- Model:
- SRSNB10/H
- SKU:
- 10095828
Rating by feature
- Sound Quality
Rating 3.6 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Range
Rating 4.3 out of 5 stars
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are so fantastic I don't even know they're on so comfortable and they sound amazing I wish I would have had them years ago
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks awesome, Shimer! We're happy to hear that you are impressed with your new Sony headphones. The NB10 Wireless Neckband Speaker is great for more than just working from home - this neckband speaker delivers clear, personal sound through Bluetooth connectivity on your TV or smartphone, so you can watch movies, listen to music, and play your favorite games, all with the same personalized audio experience. Thank you very much for the perfect star review and for choosing Sony! - Craig
Its a speakerphone around your neck.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like these better than buds in your ear and cans over it. Lasts most of the day. Nice to not have to hold the phone to your face to talk. Its like having a speakerphone around your neck. Light and just plain works. Buy when discounted tho!
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, BestBuyGuy! We're glad you like your new neckband speaker. Enjoy and thanks for choosing Sony. -Craig
Neckband
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very lite exactly what i was looking for nothing heavy to go over my neck waterproof its the way to go
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Carol, Great! We're truly delighted to hear it meets your needs and expectations! Glad to know you like the amazing sound quality of of this unit. The NB10 Wireless Neckband Speaker is great for more than just working from home. This neckband speaker delivers clear, personal sound through Bluetooth connectivity on your TV or smartphone, so you can watch movies, listen to music, and play your favorite games, all with the same personalized audio experience. Thank you so much for choosing Sony! -Jess
A better way to do conference calls
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m always on the lookout for the next big thing in wearable audio tech. I’ve tried all kinds of wireless earbuds and headphones, including bone conduction. Each of them have their own pros and cons, and each has situations in which it shines. When I saw the Sony neckband speaker, I was intrigued, thinking this could be another option for listening to music or podcasts without having anything in my ears or on my head. It does work in those situations, but that’s not how Sony is positioning it, and that’s very important. The NB10 is an odd-looking device that goes around your neck and sits next to your collarbone. Speakers on each side are angled toward your ears, with a passive radiator for providing lower notes, and this is pointed down into your shoulder. Sony claims that the speakers can allow the wearer to hear the audio without disturbing those around you. This is rather funny, as that could only be true if you keep the volume so low that you can barely hear it. The fact is that these are speakers pumping sound into the air, and anyone sharing that air is going to be able to hear it. Nonetheless, this does not decrease the utility and value of the NB10. The sound put out by the speakers is clear and balanced. It lacks a little on the bass side, but overall sounds quite pleasant. The unit is lightweight and so comfortable that you’ll forget you’re wearing it. In fact, I did forget I was wearing it when I had it on for a couple of hours! If you get tired of earbuds that hurt if you wear them too long, or don’t want headphones squeezing your head, the NB10 provides another option, as long as you don’t need the sound to be completely private. Sony markets the NB10 for those working at home. When I first started using the NB10, I was focusing on whether it could a be good replacement for a normal pair of earbuds, but when I actually started treating them as an alternate way to participate in conference calls, that’s when I really started to appreciate their value. First off, having the speakers on my shoulders made a surprising difference in how much more clearly I was able to hear what was being said. I didn’t need to lean closer to my laptop’s speakers, trying to make out what a distant colleague was saying. This was a big improvement all by itself. The NB10 brings an even bigger advantage that I didn’t think about before. During conference calls, it makes sense that you’d want to stay in your seat for a video call, but there’s no need to stay seated for a voice-only conference call. If you walk away while using your laptop’s speakers, you may have to come running back when someone asks you a question. The NB10 allows you to stand up and walk around while on a call, which is also better for your body. Sony helpfully included a dedicated mute button on the unit so that you can easily unmute to reply to your meeting, while being across the room from your computer, and there’s even a repeating tone to remind you that you’re on mute, saving you from the classic “sorry, I was on mute”. Volume controls are easy to identify by touch, so all the controls you need for your call are right at your fingertips. With the NB10, you can be doing dishes at the sink while hearing every word of your meeting and still be able to respond quickly and easily. This is the true strength of the NB10. Battery life is rated at 20 hours, and my experience so far seems to be in line with that. The unit recharges with a USB-C cable, and 10 minutes of charging will give you an hour’s usage in a pinch. It was nice that the unit came fully charged, allowing me to jump right in to using it. Pairing with my phone was easy, and I was also able to pair it with my laptop and switch back and forth easily. It would have been better if I didn’t have to re-select the NB10 on each device before using it, but it’s better than having to pair it again. So, where does the NB10 fit amongst so many other wireless audio options? It’s not going to be an alternative to wireless earbuds, since it doesn’t provide a truly private experience. It’s great that you can hear your audio while still being aware of your surroundings, but bone conduction headphones do that as well, while still keeping your listening choices private. The true competitor to the NB10 would be the speakerphone devices that have begun to be available. I think those are great too, but the ability to be free to move around is just too big an advantage to ignore. The slight price difference between the NB10 and dedicated speakerphone devices is easy to justify for the additional flexibility and versatility it provides. The NB10 offers a great at-home speakerphone for work, but it’s also a capable performer that can be used to play background music all day long without ever becoming uncomfortable. Now that I’ve used it a little while, I’m convinced it’s a great addition to the field of wireless audio devices.
I would recommend this to a friendGreat for hands free.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Had a small Issue and they replaced it right away. Dropped it off at nearest store and they ordered a replacement to be sent to my home.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarianneS, Thanks for the 5-star rating! We're sorry to hear that you've had issues with your first pair but we're glad that it had been replaced. Enjoy and thanks for choosing Sony. -Craig
Nice Try but need the right technology
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The application I had intended for their use , I think was outside the scope of their specifications. I was wanting them for watching TV but my TV was not Bluetooth capable even with a Bluetooth audio transmitter I had purchased. I think it would be an excellent choice for a blue tooth capable device such as a computer in an office or cublce setting.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rondel, Thank you for the 5-star rating! While we are glad to hear that you are happy with your purchase, we are sorry to hear that it is not compatible with your TV. We hope that you get to enjoy your purchase with a compatible TV soon.
Regards,
Carl
Good concept
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good concept. Just not as loud as I would like it to be. Therefore giving it a 4-stars
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hunter, thanks for choosing and purchasing our product. We're glad you like the concept of the SRSNB10. We're sorry to hear that you have an issue with the sound level of your SONY unit. Please isolate the issue by following this link:
https://helpguide.sony.net/speaker/srs-nb10/v1/en/contents/TP1000466464.html?search=low%20sound%20
If you require any additional support in regards to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:
The NB10 Wireless Neckband Speaker is great for more than just working from home. This neckband speaker delivers clear, personal sound through Bluetooth connectivity on your TV or smartphone, so you can watch movies, listen to music, and play your favorite games, all with the same personalized audio experience. Thank you for choosing SONY. ~Earl
Couldn't be happier
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave as a gift because I love mine so much. Recipient LOVES it. Perfect for around the house, while doing chores. Battery lasts forever, easy setup. Everyone is happy and I look like a star.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chess, we're glad you love our product! The NB10 Wireless Neckband Speaker is great for more than just working from home. This neckband speaker delivers clear, personal sound through Bluetooth connectivity on your TV or smartphone, so you can watch movies, listen to music, and play your favorite games, all with the same personalized audio experience. Thank you for choosing SONY. ~Earl
Comfortable and reliable for my WFH needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this after trying several headsets for my WFH needs and this has been my favorite so far. It is comfy like I am not even wearing it and the sound quality is good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SLWG1111, we're glad you like the comfort and sound quality of our product. The NB10 Wireless Neckband Speaker is great for more than just working from home. This neckband speaker delivers clear, personal sound through Bluetooth connectivity on your TV or smartphone, so you can watch movies, listen to music, and play your favorite games, all with the same personalized audio experience. Thank you for choosing SONY. ~Earl
awesome buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it love it love it. Light, great sound and quality.
I would recommend this to a friend
Great idea. Nice size but ...
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes it works ok with Sony TV but other times volume is too low even at 100 max Bluetooth volume. Defect? Not sure. I'll try to exchange when restocked.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ReeseHurcher,
Thank you for the 5-star rating! While we are glad that you like your Sony wireless neckband speaker, we're sorry to hear if the volume level sometimes becomes too low while connected to your TV. Allow us to help troubleshoot the problem and turn this to a better experience.
Please try some solutions below:
Make sure that the neckband speaker is charged sufficiently.
Increase the volume level of both devices.
Make sure that the volume of the connected device and the neckband speaker is loud enough.
Make sure that your source device is playing music.
Move the wireless speaker away from metal objects or other devices which may cause interference.
Reset or initialize the neckband speaker to its factory default settings.
For reference:
https://helpguide.sony.net/speaker/srs-nb10/v1/en/contents/TP1000466464.html
https://www.sony.com/electronics/support/articles/00080926?utm_source=glean
May we contact you to help? If so, please email the below information to [email protected]:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris
Disappointed in max volume
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These do not get loud enough for me to wear at work where I have to wear earplugs.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jenniferr214, Thanks for sharing your experience. We're sorry to hear if you are not impressed with the sound level of the speaker. Kindly check the link below. There are steps you can perform to improve the sound level and quality of the speaker.
https://helpguide.sony.net/speaker/srs-nb10/v1/en/contents/TP1000466464.html
Hope this helps. Thanks and regards, -Craig
Works well. Easy to use.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Good sound quality. Connects easily.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelK, We are glad to hear that you like the wireless neckband speaker. Change how you work from home with the personalized audio of the SRS-NB10 Wireless Neckband Speaker. Simply place the speaker on your shoulders for sound that is optimized for your ears alone. Take work calls and be heard with the integrated microphone powered by Precise Voice Pickup Technology. Thank you for choosing Sony! -Carl
Sony is awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing and has completely changed my work life. It's discreet and feels like I'm not even wearing it. Sony Never disappoints.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AustinZ20, we're glad you are enjoying our product. This neckband speaker delivers clear, personal sound through Bluetooth connectivity on your TV or smartphone, so you can watch movies, listen to music, and play your favorite games, all with the same personalized audio experience. It has an excellent sound quality from a full range upward-facing speaker unit. Thank you for choosing SONY. ~Earl
Best for phone call
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best for phone call, light weight, super clear sound. Not for entertainment, not for music, not for movie
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Leone,
While we are thrilled to know that you are well pleased with the outstanding call quality and super lightweight design of our SRS-NB10, we are really sorry if your are not satisfied with its performance when using it for music and videos/movies playback. This is definitely not the experience we were hoping you would have.
The NB10 Wireless Neckband Speaker is great for more than just using for phone calls - this neckband speaker delivers clear, personal sound through Bluetooth connectivity on your TV or smartphone, so you can watch movies, listen to music, and play your favorite games, all with the same personalized audio experience. If you are having an audio issue when using this Wireless Neckband Speaker for music or streaming movies, please perform the troubleshooting steps on this article and see if it resolves the problem:
https://helpguide.sony.net/speaker/srs-nb10/v1/en/contents/TP1000466464.html?search=low%20sound%20quality
We want to make sure you are taken care of. May we contact you to help and get more information? If so, please send us an email at [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BestBuy Username:
Telephone Number:
Issue:
Model Number:
We value you, and thank you for choosing Sony.
Best regards,
Romeo
Sony Social Support
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wear it for work and have zero issues with it. Comfortable to wear and good sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Strawberryrayne, Great! We're truly delighted to hear it meets your needs and expectations! Glad to know you like the amazing sound quality of of this unit. The NB10 Wireless Neckband Speaker is great for more than just working from home. This neckband speaker delivers clear, personal sound through Bluetooth connectivity on your TV or smartphone, so you can watch movies, listen to music, and play your favorite games, all with the same personalized audio experience. Thank you so much for choosing Sony! -Craig
Sony shoulder band
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So in love with this product. I use this in meetings
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lucky, we're glad you love our product! The SRSNB10 Neckband Speaker is great for more than just working from home - this neckband speaker delivers clear, personal sound through Bluetooth connectivity on your TV or smartphone, so you can watch movies, listen to music, and play your favorite games, all with the same personalized audio experience. Thank you for choosing Sony! ~Earl
This is an Amazing neck speaker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is am amazing neck speaker, got one for a friend too
I would recommend this to a friendBrand response from SonyListens
Posted .Hi iPhoneuser,
Thatt is awesome! We can’t thank you enough for purchasing two. We're glad to hear that you like the wireless neckband speaker. Change how you work from home with the personalized audio of the SRS-NB10 Wireless Neckband Speaker. Simply place the speaker on your shoulders for sound that is optimized for your ears alone. Take work calls and be heard with the integrated microphone powered by Precise Voice Pickup Technology. Thank you for choosing Sony!
-David
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was replacing a head use i have been buying from Best Buy for at least the last 5 years. This one is heavy, bulky, allows no privacy because it’s more like a loud speaker and, now, it’s stopped working. I’ve plugged it in multiple times to charge it but it still hasn’t graced me with any service in weeks!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Nyhodgins, we're sorry to hear that you have an issue with your Sony unit. Please make sure that the charging cable and adapter are working properly. Try using a different cable and adapter to see if the device charges. Please follow this link for more details:
https://helpguide.sony.net/speaker/srs-nb10/v1/en/contents/TP1000432520.html
If the issue persists, please initialize the unit:
https://helpguide.sony.net/speaker/srs-nb10/v1/en/contents/TP1000432525.html
If you require any additional support with regard to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:
You can also reach out to our new Product Enthusiast. They are Sony fans, who can help you troubleshoot your headphones issues. Connect with them by follow this link and Chat with an Enthusiasts:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
~Earl
not the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.didnt really like them seemed very heavy around the neck
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Uwsp46,
Thank you for your time writing this review. We're sorry to hear your discomforts while wearing the neckband speaker. Sony values the opinions of customers and is always striving to provide the best experience possible. The SRSNB10 Neckband Speaker is great for more than just working from home - this neckband speaker delivers clear, personal sound through Bluetooth connectivity on your TV or smartphone, so you can watch movies, listen to music, and play your favorite games, all with the same personalized audio experience. Thanks again for purchasing Sony! - Kris
