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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 19 reviews

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  • Ease of Use

    Rating 4.4 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use and great sound quality of this product. Many comments praise how easy it is to set up and operate. However, some users experienced issues with the software compatibility and functionality. Improvements to the software are desired by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-19 of 19 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use and clear

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this model for EVP work. The ease of operation and uploading to the computer made me buy another. I have captured EVP's so clear that no clean up of the recording was needed. I will say however that if you are using this or any hand held recorder do not figit with it in your hand while recording. It is so sensitive that you will hear nothing but the scratching sound. I use these with an external mic and I couldn't be happier with this recorder. For the price I thinks it's the best buy (no pun intended) out there. The distance of recording is also very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good recorder

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great recorder, but if you have Windows 7, there is no driver thus no communication from the recorder to the your computer. You have to go to Sony's website from Asia and get the latest download (it took 45 minutes). I almost took this back because I had Windows Vista and it worked fine on my computer, then I upgraded my computer to Windows 7 and the recorder did not have a driver for Windows 7. Otherwise, it is a great recorder!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Software

    Rated 2 out of 5 stars

    Good recorder -- horrible PC software

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this recorder w/o a PC is great. Sound is good, never, ever run out of space, date and time stamps, about 8 hours battery life. The computer interface is where it falls down. On Windows XP, it works as advertised. It's native mode is a low bit rate Sony proprietary voice compression mode. When you copy it to your PC, you can leave it in that format and play it with the Sony software, and it is usable. If you convert it to a WAV file, it is okay also. If you convert it to MP3 it sounds terrible. And those are the good points. On Windows Vista or Windows 7 in 64 bit mode, the player works, but there is no driver to transfer the data from the recorder to the PC. The website says there is, but there isn't, and if you call tech support they will send you to an obscure web page that explicitly denies the recorder will work with Vista-64 or Win7-64. Yesterday, 2010-02-04, a new driver was posted. I tried that puppy and it is a new low. Now the software crashes on startup. I can't stand it anymore. I just bought another brand; my Sony is now hazardous waste. I recommend you avoid this model if you have any aspirations to connect it to a PC. It is a throbbing headache to use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great digital recorder

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to use at work, need to collect language samples of my students. It works great. It is so easy to use, have wonderful sound quality, and lots of storage space. I llike that I can put in on my computer too. I liked it so much I purchased another for my daughter to use at college! Great price too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Nice Basic Voice Recorder

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This recorder was very easy to use as a stand alone device. Digital Voice Editor Software provided (ver 3.2.01) loaded easily and ran perfectly on MS XP Home Ver 5.1 SP3. Device operated easily on the PC with simple drag and drop menus to store and edit audio files. No file conversion was required as files were chosen in the set up process to transfer directly without conversion and transferred as MP3 files. Reliability: unknown, only had the device for a few days. Terms and conditions of the software had something about allowing SONY access to PC but does not seem to be an issue. Small but tolerable amount of hum in the background when played back on PC but overall sound quality was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pretty good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade from me, I love how easy it is to use and the length of time you can record. The only thing I don't like is the quality of the playback. Still for the money its a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best reorder Ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "This recorder is the best by far, you get the most value for your money the sound quality is great and it has awesome easy to use software that comes with it. The menu on the recorder its self is great. I would recommend this to anybody needing a recorder for a good price."

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Recorder For Anything

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This recorder is the best by far, you get the most value for your money the sound quality is great and it has awesome easy to use software that comes with it. The menu on the recorder its self is great. I would recommend this to anybody needing a recorder for a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent in the Classroom

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was purchased to use in a classroom to record lectures. It was very easy to set up, the MP3 capability has come in real handy to listen to these lectures anyplace and at any time.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Very good for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before buy this product I read some reviews complaining about it didn't work with PC but I decided to take the risk expecting that Sony would release a proper software. No surprises, indeed the delivered software did not recognize the recorder (I have Windows 7 - 64bit), as other complained. But after go to Sony website and get the latest version of Digital Voice Editor (3.3) it recognize the recorder and I could finally download all recordings.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for school and it's a great digital recorder. Sound quality is great and its easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product, Great Price, Great Performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. It is easy to use, light in weight, and has good performance.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Sony Manual False Information

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After filling up all of the recording time for my college class, I went to download the software in order to store the files on my computer. I was not able to and conacted Sony's Technical Support. Come to find out, this recorder is not supported by Windows XP even though the manaul states that it is. Very disappointing since now I have to buy a new recorder that is supported by my operating system.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Records great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. I used it for class and I love how I could listen to it on the computer anytime.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 2 out of 5 stars

    Not So Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a poor choice, the software is notcompatible with a PC that is XP or newer, and there is no way to alter or adjust sound settings, so I returned the item.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Digital Recorder

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps for long lectures at school..................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does exactly what it's supposed to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful for students

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for workshops and college classes overall.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    Doesn't Work - Windows 7

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    According to Sony's website this device is compatible with Windows 7. After 2.5 hours with Sony's Tech Support, they still can't get the software to run. I am taking it back and buying a different brand.

    No, I would not recommend this to a friend
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