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Customer Ratings & Reviews

Model:
MDREX15LP/L
SKU:
4788018
Your price for this item is $4.99
Clearance
The comparable value price is $10.99

Customer reviews

Rating 4.3 out of 5 stars with 4173 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Comfort

    Rating 4.2 out of 5 stars

  • Value

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the EX Series Earbud Headphones for their sound quality, comfort, and price. Many also appreciate the fit and lightweight design, with some noting the attractive colors. However, some users point out the lack of volume control and microphone as drawbacks. Concerns were also raised regarding the cord length and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 4,173 reviews
  • Rated 1 out of 5 stars

    It was a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He didn't have it very long and one side doesn't work. I might try and return it but don't know if I still have receipt.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for iPhone 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones state that they are compatible with the iPhone. They did not work with my 6. The sound wasn't bad.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello kashMill, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. -Oscar.

  • Rated 2 out of 5 stars

    not what they used to be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased a few of these earbuds over the years (typically in black), but bought white to try a little something different (and they were out of black). I've been using them for less than 2 weeks and there's already a shortage in the wiring causing the audio to come in and out....I have to constantly adjust the wire with my hand to return to uninterrupted play.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi QuintessentiallyMe, That's definitely not the news that we would like to hear. You may check the link below for troubleshooting steps to further isolate the issue:
      https://us.en.kb.sony.com/app/answers/detail/a_id/47327
      ~Ralph sony_US

  • Rated 1 out of 5 stars

    One side didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these earbuds for my son and noticed that only one side of the earbuds worked. So I ended up returning them.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Bman, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. However, to troubleshoot it, check the link below: https://us.en.kb.sony.com/app/answers/detail/a_id/38966. - Oscar. Sonystyle

  • Rated 3 out of 5 stars

    Great for an emergency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because I forgot mine. Worked ok and they were pretty clear. Haven't had any issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were decent and were priced affordably. The sound quality was ok, but the mic barley worked.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the greatest. I have cheaper ones that I think sound better then these earbuds.The ear pieces are lost way too easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well. I just wish Best Buy didn't tell me I had $5 to use. I still needed them, so it worked out.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    bought 3 pairs. all not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave bought several pair of ear plugs and wasted money. None are working. Not at all pleased with this product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are okay they are not super great but okay for the price.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Angeleyes, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for your time. -Jerome sony_US

  • Rated 3 out of 5 stars

    do the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do the job. the ear piece themselves are okay but the wire is so cheap its made out of cheap plastic

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, humz, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We will forward your information to the proper department. Thank you for your feedback. -Vincent sony_US

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Mic Doesn't Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot figure out to get the mic to work. Sound quality is great though.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. -Oscar.

  • Rated 3 out of 5 stars

    does a good job at the gym

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed to replace the pair (again!!) for use at the gym due to my neglect, is performing well so far

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    As good as rate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's OK product but you should n't expect high comfort and quality if you are not paying too much.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tech2015, We place a very high value on feedback from our customers because it allows us to continue to improve. Thank you for your input. ~Erin sony_US

  • Rated 2 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Break easily. Not for teenagers who use a lot. Did not last long.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Deed, We're sorry to hear about what happened. We value your feedback and we will surely take note of this for the betterment of our products. ~Ralph sony_US

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    They keep falling out of my ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are tiny and keep falling out of my ear, but the sound works OK.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Toronto, Your feedback is highly appreciated. It will be a big help in improving the quality of our products. Thank you for sharing your review with us. «Jerome

  • Rated 3 out of 5 stars

    lacking in quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Sony headphones previously, and I thought these would be as awesome, but they were not. :(

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good, nothing special

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are OK. Easy to tell which ear they belong in. Let in a significant amount of outside noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good product at all. Had for about a week and a half before the left ear bud completely stopped working. Then when I tried to return/exchange them I was told I had to go through the manufacturer?? When did Best Buy stop accepting returns/exchanges within 30 days?! Don't waste your money.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Kelly, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. However, to troubleshoot it check the link below: https://us.en.kb.sony.com/app/answers/detail/a_id/38966. -Oscar.

  • Rated 3 out of 5 stars

    Sony quality not there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was expecting better sound quality from a Sony product. They were cheap headphones. You get what you pay for.

    No, I would not recommend this to a friend