Customer Ratings & Reviews
- Model:
- MDREX15LP/L
- |
- SKU:
- 4788018
Customer reviews
Rating 4.3 out of 5 stars with 4173 reviews
(4,173 customer reviews)Rating by feature
- Sound Quality4.1
Rating 4.1 out of 5 stars
- Comfort4.2
Rating 4.2 out of 5 stars
- Value4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the EX Series Earbud Headphones for their sound quality, comfort, and price. Many also appreciate the fit and lightweight design, with some noting the attractive colors. However, some users point out the lack of volume control and microphone as drawbacks. Concerns were also raised regarding the cord length and battery life.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Poor sound quality and does not work w/ iphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The audio quality isn't great on these headphones. In addition to this the headphones don't really work with iPhone. They repeatedly trigger Siri and voice activation features.
This review is from Sony - EX Series Earbud Headphones - Violet
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Loop, thank you for your message. Troubleshooting steps can be found in the next link: https://us.en.kb.sony.com/app/answers/detail/a_id/38966. Oscar.
Rated 1 out of 5 stars
Earbuds Not Worth Purchasing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony needs to produce better earbuds, the sound went out after 90 days of purchase. Thankfully Best Buy honored their extended warranty.
This review is from Sony - EX Series Earbud Headphones - White
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Arod,
We do appreciate providing us these feed backs for the betterment of our product. We will pass this to the proper department. Thank you for your time.
>Joffrey
Rated 1 out of 5 stars
Break too fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first pair I bought I got the warranty with it, which was a good thing because 9 months later and I've gone through 4 of them. I have an IPhone that I use them with and within a month of each use the headphones start to go in and out. Somehow they connect to Siri with even the slightest touch. The earbuds fall off too easily and the left earbud always seems to die around the 2 month mark. After the fourth pair I decided to switch to a different brand of the same price. 3 months later and their still going strong
This review is from Sony - EX Series Earbud Headphones - Violet
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Tori04,
We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
>Joffrey
Rated 1 out of 5 stars
Broke immediately
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after less than five days. My son threw the receipt away so I knew there was nothing I could do about it.
This review is from Sony - EX Series Earbud Headphones - Blue
No, I would not recommend this to a friendRated 2 out of 5 stars
lasted about 3 weeks.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Why am I repeating myself? They lasted about 3 weeks. All of these level products are designed to last about that amount of time. If you get longer you're lucky.
This review is from Sony - EX Series Earbud Headphones - Blue
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, DocR, We are sorry to hear that, thanks for bringing this to our attention. You may visit the link here and see if the issue will be resolved by following troubleshooting steps: https://us.en.kb.sony.com/app/answers/detail/a_id/38966. We will forward your information to the proper department. Thank you for your feedback. -Vincent
Rated 2 out of 5 stars
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On a awesome sound scale from 1to10 these Sony ear buds are sure to disappoint at a score of 2.3. 10$ never sounded so bad. But hey at least I bought them on sale.
This review is from Sony - EX Series Earbud Headphones - Blue
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi FZ2Be,
We do appreciate providing us these feed backs for the betterment of our product. We will pass this to the proper department. Thank you for your time.
>Joffrey
Rated 2 out of 5 stars
OK for Cheap Ear buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These worked OK for cheap ear buds. My cat chewed through the cord a couple days after I bought them so I don't know how long they would last.
This review is from Sony - EX Series Earbud Headphones - Blue
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi jrquest,
We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
>Joffrey
Rated 1 out of 5 stars
Not Good. Broke Soon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were not good at all. They broke way to soon. No audio through them after only 3 months.
This review is from Sony - EX Series Earbud Headphones - White
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JBud5, That's definitely not the news that we would like to hear. You may refer to the link below for troubleshooting steps to further isolate the issue:
https://us.en.kb.sony.com/app/answers/detail/a_id/38966
~Ralph
Rated 2 out of 5 stars
Fragile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Already the left earbud does not function. I appreciate that all headphones are fragile but even from regular use both earbuds should still be working
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Alex, that is unfortunate you are experiencing some difficulties with your Headphones. To troubleshoot your unit, check the link below: https://us.en.kb.sony.com/app/answers/detail/a_id/38966. Best regards, Oscar.
Rated 2 out of 5 stars
Poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not at all like the ones I purchased before from this company. They are cheap and poor quality. Would definitely not purchase again.
This review is from Sony - EX Series Earbud Headphones - Blue
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Ravv, thank you for your message. If no sound, distorted sound or sound cutting in and out on one or both sides of the headphones, check the next link to troubleshoot it: https://us.en.kb.sony.com/app/answers/detail/a_id/38966. Oscar.
Rated 2 out of 5 stars
Basic as can be
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was weird that there were like 5 different colors, that was the only difference, yet each color cost like 2 or 3 dollars more.
No, I would not recommend this to a friendRated 1 out of 5 stars
Right bud failed in 4 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for 19 year old daughter. She said the right earbud failed to work after 4 days.
This review is from Sony - EX Series Earbud Headphones - Violet
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi 8leggs8, We are sorry for what happen here. To isolate the issue, we suggest visiting this link for troubleshooting steps: https://us.en.kb.sony.com/app/answers/detail/a_id/38966/. Regards, Vincent
Rated 2 out of 5 stars
About as flimsy as it looks.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, spending more on a headset or buletooth is a better investment than plain buying the same skinny earphones repeatedly.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi EDude, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph
Rated 1 out of 5 stars
Don't Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to use the ear buds for a few days before one of the ear buds stopped working.
This review is from Sony - EX Series Earbud Headphones - White
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi KingVC,
We regret to hear that your headphones performance failed to meet your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We will forward this to the proper department.We appreciate your time sharing this feedback.-Jay
Rated 2 out of 5 stars
Cannot really complain for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent set for the cost, that being said, save your cash and put it towards a better set if you are in any way concerned with audio quality
This review is from Sony - EX Series Earbud Headphones - Blue
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback! Sad to hear it didn't truly meet your expectations. But we'd love to see how we can possibly improve your view on the headphones. You may reach out to us at [email protected]. Thanks!
Rated 1 out of 5 stars
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. One side did not work immediately after opening the package. Do not buy these.
This review is from Sony - EX Series Earbud Headphones - White
No, I would not recommend this to a friendRated 2 out of 5 stars
Bad Quality Wiring
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They damage easy super low quality, almost like the ones you get in the airplane but with a Sony print on the side.
This review is from Sony - EX Series Earbud Headphones - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful head phones bought 2 pairs and both broke and stopped working
This review is from Sony - EX Series Earbud Headphones - Blue
No, I would not recommend this to a friendRated 2 out of 5 stars
Low cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough bass sounds a little tinny compared to my other ear buds
This review is from Sony - EX Series Earbud Headphones - Blue
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. -Oscar.
Rated 2 out of 5 stars
Okay for MP3 players
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these headphones for my daughter and she hasn't even used them for 2 months and only one side is working.
No, I would not recommend this to a friend
