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Customer Ratings & Reviews

Model:
MDREX15LP/L
SKU:
4788018
Your price for this item is $4.99
Clearance
The comparable value price is $10.99

Customer reviews

Rating 4.3 out of 5 stars with 4173 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Comfort

    Rating 4.2 out of 5 stars

  • Value

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the EX Series Earbud Headphones for their sound quality, comfort, and price. Many also appreciate the fit and lightweight design, with some noting the attractive colors. However, some users point out the lack of volume control and microphone as drawbacks. Concerns were also raised regarding the cord length and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 4,173 reviews
  • Rated 2 out of 5 stars

    disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somebody borrowed my ipod earphones and didn't return them. These are a poor substitute for the Apple earphones.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got the job done for a flight, but they were pretty uncomfortable and fell out pretty easily

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Wolf, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. Oscar. sony_US

  • Rated 1 out of 5 stars

    Didn't last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds lasted about 2 weeks (just about as long as cheaper earbuds). I attempted to return them, but it turns out that Best Buys' contract with Sony does not allow BB to give refunds or even replacements. Therefore, I am now dealing with Sony to get a refund or replacement for $15 earbuds. For now, they rest in our ever-expanding earbud graveyard.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was got broywith in week, not at all durable! Please don't buy!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Star, Sony takes into consideration all good or bad feedback to improve the performance and quality of our products. We will forward your information to the proper department. Thank you for your feedback. -Vincen sony_US

  • Rated 2 out of 5 stars

    Sounded good at first but did not last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for about a month then sounded distorted I would not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The right ear headphone didn't even work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right headphone did not work out of the box. What else can I say.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what we were looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these instead of the apple ear buds....returned and got the apple ones

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't last a week. One of the earbuds stopped working.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Disappointed,
      Please check the link below for further assistance.
      https://esupport.sony.com/US/p/service.pl
      Thanks,
      >Joffrey sony_US

  • Rated 1 out of 5 stars

    Terrible earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One sife stopped working less than a week of purchase

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very low bass levels and not very low sound. Pay a little more and get a better brand

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jay27, thank you for your message. SONY takes into consideration all good or bad feeback to improve the performacne and quality of our products. However, troubleshooting steps can be found in the next link: https://us.en.kb.sony.com/app/answers/detail/a_id/39029. Oscar. sony_US

  • Rated 2 out of 5 stars

    you get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ear buds dont stay in good sony makes a good tv but not ear buds i will go back to my skull candy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    flimsy cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop working in 10 days. The cable is very flimsy.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Michael, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for your time. -Jerome sony_US

  • Rated 1 out of 5 stars

    Last 2 pairs have broken within a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used style for years,- last 2 pr broke within month

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work, nothing special. Note: for working out, they fall out due to being very smooth.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Okay for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had them 2 months and the speakers stopped working on both ear buds

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Befancy, we are sorry to hear that the unit doesn't go well. Please send us an email at [email protected] including your product and contact details and let us see how we can be of assistance. Thank you. ~Erin sony_US

  • Rated 2 out of 5 stars

    Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones where good but they don’t last long

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Does not fit purchased DVD player for. Some reason

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this as it has Four (4) different sizes of earbuds.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok but I expect a little more even though they are cheap

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Barry, We regret to hear that your device's performance failed to meet your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 2 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. I use it all the time. Works for me in my field of work.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Brooklyn1192, Thank you for your input. We will forward your information to the proper department. Thank you for your feedback. -Vincent sony_US

  • Rated 2 out of 5 stars

    NOT a Good Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are NOT good quality one, it's NOT worth of money.

    No, I would not recommend this to a friend