Customer Ratings & Reviews
- Model:
- MDREX15LP/L
- SKU:
- 4788018
Rating by feature
- Sound Quality
Rating 4.1 out of 5 stars
- Comfort
Rating 4.2 out of 5 stars
- Value
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the EX Series Earbud Headphones for their sound quality, comfort, and price. Many also appreciate the fit and lightweight design, with some noting the attractive colors. However, some users point out the lack of volume control and microphone as drawbacks. Concerns were also raised regarding the cord length and battery life.
This summary was generated by AI based on customer reviews.
could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of sound and the comfort is lower than I expected
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi justmyopinion, We appreciate the time you have taken to share your feedback with us and, it is unfortunate that the unit didn't meet your expectations. We will forward your feedback to the proper department. -Jay
Unwearable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The music quality is fine but the earbuds are huge! They are so big that they are uncomfortable to wear so they do not get used. I would not recommend as they were not cheap and I bought these because they said they're hybrid silicone earbuds where comfortable but they are not!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Christmas, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. Oscar.
Broken within a week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed, one of the earbuds stopped working within a week.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi mcellar, We regret to hear that the unit failed to meet your expectations. You may follow the troubleshooting steps in the link below if one of the earbuds stops working. https://us.en.kb.sony.com/app/answers/detail/a_id/38966/p/40940,41713,41848/c/65,66/related/1 «Jerome
Decent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not quite what I expected from Sony, but it will suffice.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Dozer2012, we regret that the headphones failed to meet your expectations. We'll make sure that this feedback reaches the team for further improvements and possible changes. Thanks, -Mark
Static noise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.when plug in on my phone, it makes so much static noise.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Jessy18, thank you for your message. Troubleshooting steps can be found in the next link: https://us.en.kb.sony.com/app/answers/detail/a_id/47327. Oscar.
It is good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works with mobile but didn't work with my Laptop.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Baha, thank you for sharing your input about the headphone. Sony takes into consideration all feedback to improve the performance and quality of our products. We will pass this to the proper department. Thank you for your time. Regards, ~Erin
It doesnt work after awhile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.doesnt work well after AWHILE. . . . . . . . . . .
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Lilm, we regret that the unit did not live up your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products. We will forward this to the proper department. You may also refer to the link for your repair option: https://esupport.sony.com/US/p/service.pl. Regards, ~Erin
Poor quality for Sony Brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the earbuds to wear during a recent trip, and one of the buds did not work which made the listening quality poor. For the price not worth the gas for me to return or exchange the earbuds. Disappointed in the earbuds since Sony is a very reputable name.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi lagata, we're sorry to hear about this and we apologize for the inconvenience. Please refer to the link below for possible troubleshooting steps to fix this issue. Thanks! ^Ron
https://us.en.kb.sony.com/app/answers/detail/a_id/38966/c/65,66/p/40940,40971,76191/
not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 pairs. In 1 month 1 pair already doesn't work!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Shadowdoll! That is very unfortunate. Have you already been in contact with Sony regarding this? If so, please provide us with your Event ID number so that we may review it. You may provide that to us email at [email protected]. Thank you
not great sound okay for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these to listen to tunes as I sleep gowireless
No, I would not recommend this to a friendAlready broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality. Guess you get what you pay for.
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned these headphones for one month and the right bud has a short. I only use these headphones to listen to music and chat on the phone, so it is not like they got sweat in them. Surprised Sony fell short of expectations.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Garbage, thank you for your message. Troubleshooting steps can be found in the next link: https://us.en.kb.sony.com/app/answers/detail/a_id/38966. Oscar.
You get what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony usually makes good headphones but these are terrible. Keep falling out of my ears and the sound from these headphones aren't good. You practically have to shove the whole ear piece inside your eardrum to hear anything.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Maleko22, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. However, to troubleshoot it check the link below: https://us.en.kb.sony.com/app/answers/detail/a_id/39029. -Oscar.
Sale representative gave wrong advice.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I requested help in selecting ear phones for Mt Samsung phone and was told this item would work. It did not even fit my phone. You have to destroy the package to get the item out so I could not return it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Bulldog,
These headphones supports 3.5 mm stereo mini jack(L-shape). Make sure that your device is not wearing any case.
Thanks,
>Joffrey
Spend a little more to get a better earbud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the earbuds because of the reputable name, Sony. However, hopping on my flight I opened my new earbuds so that I could listen to music inflight, but the right earbud did not work at all.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Erndawg, thank you for your message. It is unfortunate you've had an issue with the earbud headphones. However, troubleshooting steps can be foun in the next link: https://us.en.kb.sony.com/app/answers/detail/a_id/38966. Oscar.
terrible tribble terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they have better ones at the dollar store these are the worst head phones ever i took them back and the new ones didn't work right out the pack . never again will i buy these head phones
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi shopper, It is sad that the headphones had to be returned and thanks for bringing this to our attention. Sony takes into consideration all good or bad feedback to improve the performance and quality of our products. I’ll pass what you've said onto the proper department. Thank you. -Vincent
terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had them one day one of the buds went out,i took them back got an exchange and the new ones didn't work right from the start might have got more use out of a pair from the dollar store
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello shopper, thank you for your message. Troubleshooting steps can be found in the next link: https://us.en.kb.sony.com/app/answers/detail/a_id/38966. Oscar.
No Phone Control
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Specifications said it has phone control, but beware there is none attached. I ordered it online, received in good condition but there was not phone control , so had to return it back.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello rshahMCFC, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. -Oscar.
Horrible quality. Does NOT work with iPhone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The plug end is cheaply made. And the mic/volume/pause button doesn't work with iPhone. Sound cuts in and out depending on the cruddy plugs angle
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, Hollis, Availability of some features depends on iPhone and its software version: https://docs.sony.com/release//MDREX15AP_EN_ES_FR.pdf. We will forward your information to the proper department. Thank you for your feedback. -Vincent
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Second time I had to go and refund. I purchased two of these and both times only 1 side ends up working after a few weeks. My money from the insurance is gone!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Ssr300, Unfortunately as much as Sony attempts to provide a perfect product that will last for many years, sometimes repairs are required *Emily*