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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 8148 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.5 out of 5 stars

  • Value

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the MDREX14AP Wired Earbud Headphones favorably for their sound quality, comfort, and affordable price. Many appreciate the fit, lightweight design, and inclusion of a microphone, along with its compatibility with phones. However, some customers have reported issues with the volume control. A few have also mentioned that the battery life could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 367 Showing 7,321-7,340 of 8,148 reviews
  • Rated 5 out of 5 stars

    sharo

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave as a gift and recipient and he said they work very well. Sony has a god track record, so that's why chose these.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Allright

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Earbuds are ok, but for the price it is a good buy. I got these for 7 dollars.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The foam covers came off.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a few weeks after purchasing the foam cover came off one ear piece. Then in 2 more weeks the other one came off. Best Buy would do nothing. They said that I had to contact Sony.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Betsy, we are sorry to hear what happened. Please contact us at [email protected] and include all information such as model/serial no, address and phone number so that we can assist you. Thank you. ~Erin sony_US

  • Rated 4 out of 5 stars

    Good but not very durable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones that I like to buy when they are on sale because they don't last very long.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal and reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic deal and functional earphones. We bought them for educational use by elementary boys and they seem to be a good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for use at school for 6th grader. The quality is decent for the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Spend the extra $5 and get better ones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan. Super cheap price and quality. Used in phone. When used on lowest volume while watching a quiet scene or low part in a song it has a white noise. Instant deal breaker. Mic is poor quality. Won't pick up my voice when on laptop unless im practically yelling.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ugh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old school Didn’t realize they were corded until right after I hit purchase Immediately got a hold of Best Buy and After a lot of hassle was unable to cancel the order

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Could do better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not realy very good. Could hear everything that was going on around me, but i guess i shouldn't be surprised for $10

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality . Also love the sound the color also when i conmect online my friends are sounding good and hear them clear

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Headphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is a little off. Sound isnt the greatest, but good for the price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Okay earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. They work, function properly, but the sound quality isn't great, the comfort on the ears leaves much to be desired.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HUSBAND'S PICK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THESE WERE FOR MY HUSBAND. THEY ARE GOOD FOR HIM. FOR ME, I CANNOT USE THIS STYLE AS FALL OUT OF EARS. FOR SOMEONE WITH SMALL EARS, I WOULD NOT RECOMMEND. RECOMMENDATION DEPENDS ON PERSON'S EARS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphone, clear sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way Best buy is prompt. Their customers service and online purchase and curbside pickup service amidst Covid19 is remarkable and so quick! Very impressed! Good job!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Earplugs

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its lovely and easily compatible with my devices. I love it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It shouldn't come as much of a surprise given the price but even with that considered these headphones feel really cheap and the sound quality is not that good.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lbree, We regret to hear that your device's performance failed to meet your expectations. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. ~Ralph sony_US

  • Rated 4 out of 5 stars

    Ok earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has been going through earbuds quickly. Hopefully these last longer than previous ones. Only on week 2, no problems so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Earbuds on the go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds work fine on our trip to AZ. My husband had forgotten his back in Montana

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never expected such a bad product from Sony. I have multiple earbuds, some really cheap but never had this bad quality from day 1. There is static noise, the connection is not good, and the mic is horrible. Stay away from these and buy one with better cables.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sony ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two pair and one has no sound. Threw them in the trash. Other pair worked fine.

    No, I would not recommend this to a friend
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