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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 8148 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.5 out of 5 stars

  • Value

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the MDREX14AP Wired Earbud Headphones favorably for their sound quality, comfort, and affordable price. Many appreciate the fit, lightweight design, and inclusion of a microphone, along with its compatibility with phones. However, some customers have reported issues with the volume control. A few have also mentioned that the battery life could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 397 Showing 7,921-7,940 of 8,148 reviews
  • Rated 3 out of 5 stars

    Cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much for the price,be good to yourself spend more,get better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They are ok Worth the amount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They aren't the best quality they are worth the amount you pay to be honest.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Deva, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph Sony_US

  • Rated 2 out of 5 stars

    Cheap low quality earbuds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these with the expectation that they would last as long as my other cheap earbuds. One side stopped working after about 4 months. I use them with my computer so they don't get a lot of wear and tear. They sound "ok" when they work, just don't expect them to work for long.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This earbuds was okay for a few months, then they started to come apart

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expected more...

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were disappointing. Didn’t even last 6 months!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Sony head set but I want bluetooth wireless one so I return.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed with this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item stopped working about a week after purchasing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not very good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend. After first use the button quit working. They fade in and out.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi hyper, That is definitely not the news we like to hear. Let's see what we can do. Please reach us out at [email protected] and include your product details and contact information on this issue you are having. Thanks. ~Ralph sony_US

  • Rated 1 out of 5 stars

    Worked for a little while

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have bought three sets of these and all of the left speakers have stopped working

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi chad, We're sorry to hear about what happened to your headphones. You may want to visit our eService website so you can have it serviced by an authorized service center. Please refer to this link for further assistance. https://esupport.sony.com/US/p/service.pl -Jerome sony_US

  • Rated 3 out of 5 stars

    Great for children

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these earphones for my 13 yr old. She likes Sony products.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Headphones used it for 4 days then it will not work bad investmeent

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are not comfortable to wear and the sound quality if poor.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ok buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like the quality. Feels like I was hearing music from a can.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Michele, We regret to hear that it didn't live up to your expectations. Your feedback is highly appreciated. It will be a big help in improving the quality of our products. ~Ralph Sony_US

  • Rated 1 out of 5 stars

    Piece of junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really poor sound quality. I returned it. Not even worth the $10 I paid for it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WG54, We regret to hear that. Our ears are always open to customer feedback for the improvement of our products. Please note that your feedback will not go unseen and will be directed to the proper department. Thank you for sharing your review. -Jerome sony_US

  • Rated 1 out of 5 stars

    Bad ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working already. Ear pieces stopped working. Back to the dollar store.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Auntnoodles, We are really sorry you're having an issue with your headphones. If the unit is still with your, you may visit this page for troubleshooting steps: https://us.en.kb.sony.com/app/answers/detail/a_id/38966/.
      Thanks,
      Vincent sony_US

  • Rated 1 out of 5 stars

    very bad quality, didn't last for even a week

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    poor quality and not worth the price. didn't last for a week

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sony earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to exchange them didn't work in 1 ear, sales associate was very helpful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chocodille, We apologize if the unit doesn't go well. Rest assured that your feedback was taken on board and will be given due consideration for product improvement. -Jerome sony_US

  • Rated 3 out of 5 stars

    Just Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were just okay, but for the price it did the job.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It broke within two days of purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nit good and very expensive to compare the quality.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for 12 year old class supplies. Son loves the cool color.

    I would recommend this to a friend
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