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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 8148 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.5 out of 5 stars

  • Value

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the MDREX14AP Wired Earbud Headphones favorably for their sound quality, comfort, and affordable price. Many appreciate the fit, lightweight design, and inclusion of a microphone, along with its compatibility with phones. However, some customers have reported issues with the volume control. A few have also mentioned that the battery life could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 399 Showing 7,961-7,980 of 8,148 reviews
  • Cons mentioned:
    Volume control

    Rated 1 out of 5 stars

    Not a good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work well with a Motorola phone, prong doesn't make good connection, volume control button not good.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume control

    Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I tried to turn the volume up on the earbuds it would not go up-returned the item

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fair

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked fine for about 2 months, then the one side you could barely hear from. I thought it would last longer due to being Sony.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap but they work. They make the person on the other end sound muffled. I only needed them for when I go to the gym so I won't be doing much talking anyway

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not that good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I assumed Sony would have good quality and will run for long time. But, after a month of use, the wire has given up and voice breaks up a lot like usual ordinary ear phone wires.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anil, Thank you for your feedback on your experience with your unit. We are sorry for any inconvenience you had experienced. Please be assured we take this very seriously and continuously strive to improve our products. -Erin sony_US

  • Rated 2 out of 5 stars

    Sound degraded.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound started degrading after a couple of months of use. I could barely hear it even with full volume.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Muffled sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent ear buds, I use them for work but the sound quality is closely relatable to a dollar store headset. ( very Muffled)

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nothing special

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t really impressed with the comfort nothing special about them

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The Title is sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average headphones to listen to musics if you so dish . I mean wish but my phone keeps autocorrecting dish .. annoying

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You can probably do better

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually these kinds of headphone last me for several years, but these ones dies after like 5 months.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't stay in your ears.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds keep falling out of your ears even while you are sitting. Would not buy them again. Also they are not noise reduction ad they claim.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nelou, we regret that the unit failed to meet your expectations. We are also sorry for the inconvenience this may cause you. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. We';; pass this to the proper department. ~Erin sony_US

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    My partners.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones...I definitely enjoy using them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    good earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are affordable, comfortable, and durable. They have a decent sound quality and a built-in microphone. They work well with Bluetooth devices and computers. They also come with extra ear gels for a better fit. They are a good choice for casual listening and everyday use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    poor manfactured

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't last long. Worked for about three weeks and one side stopped working.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    not working after one week

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound quality was good until left of the bud not working for just one week,

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t work right out of the package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed with this product. Only one side worked right. Nothing like broken equipment right out of the box!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fragile

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not designed for a person to move around much. They only lasted a few weeks. I went with a different brand.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a joke pair of headphones. Don’t take them seriously

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 5 out of 5 stars

    Good sound quality for this price range

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a pair of the Sony EX14AP earbuds for several days now. They sound good for earbuds that cost under $20 dollars. One "test song" I used was the rock song "Knights of Cydonia", by Muse. I could hear those deep bass sounds at the beginning of the song. Not all earbuds out there can do a good job at playing back those deeper bass sounds. There is none of the boomy mid-bass "bloat" either. The treble is clear, without being too piercing and shrill. Basically, I have tried several different brands of earbuds over the years, and the Sony ones might be my favorite. Another "test song" I tried is the R&B song "Apple Tree", by Erykah Badu. The bass and beat sounded fine and didn't become distorted. The vocals sounded clear through these earbuds. Again.. decent, balanced sound. Headphones that cost up to $50 dollars or more may sound better. I can say that I am quite pleased with these Sony EX14AP earbuds that I found on sale though. I had thought about getting the Sony "extra bass" earbuds. The EX14AP was on sale though, and I think that I have a preference to a more balanced flat EQ sound, as opposed to a "smiley" EQ. These earbuds are comfortable and light, and actually stay in my ears. They do a decent job at blocking some of the outside noise as well. As for durability, I can't speak about that yet. The cord is rather thin, and yes, does appear to be rather flimsy. With cheaper earbuds though, and especially if you are lucky enough to find them on sale, you can simply get two or three pairs and always have a spare.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Didn't like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones didn't last long. No longer able to charge them after 2 months.

    No, I would not recommend this to a friend
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