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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 8148 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.5 out of 5 stars

  • Value

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the MDREX14AP Wired Earbud Headphones favorably for their sound quality, comfort, and affordable price. Many appreciate the fit, lightweight design, and inclusion of a microphone, along with its compatibility with phones. However, some customers have reported issues with the volume control. A few have also mentioned that the battery life could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 402 Showing 8,021-8,040 of 8,148 reviews
  • Rated 1 out of 5 stars

    stop working after a couple weeks

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the Sony quality i grew up with. after a couple of weeks one bud stopped working. not worth the gas or money to go back to replace

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ear wax

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Sony? It might as well be a give away from a company. It's like a bad quality cotton bud for the ear

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very cheap quality, one side stopped working after a couple days. Go ahead and spend the extra 10$ and go up a quality level

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good idea for small children

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was not a good idea for the kids... too flimsy- knotted up and got hooked up on everything around them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good item I'll

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son said these are not great earphones they weren't working good when I bought them

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good earbuds SONY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi quality sound earbuds that I still can highly recommend. durability it's good even if you have hard working conditions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset for PS5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect as a headset for my PS5.my old MDR XB50 headphones got damaged so i had to replace them,so good thing these where on sale and they work just as good!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt like them. The sound quality was not to good. Would not stay in my ear. To them back to the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not durable

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stopped working within 2 months of purchase. Disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after it’s second use. Past return policy, is a piece of junk.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke in 18 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for 18 days and an earbud (left side) is broken. Very junky product. Don't believe in name of SONY.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dpdp, we regret to hear what happened. I will have your feedback forwarded to the relevant department as we always looking to make Sony better. -Erin sony_US

  • Rated 1 out of 5 stars

    Broke after a week.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 week of use, these broke. They are not the highest quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because they were Sony brand...left side quit working in week 3. Won't buy again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Son said one side doesn't work already after 1 wee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality. One of the headphones doesn't work already after only 1 week of use at school

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mace, You may follow the guidelines from this link to isolate this issue: https://us.en.kb.sony.com/app/answers/detail/a_id/47327
      We appreciate your time and feedback. We will forward this to the proper department.
      Regards,
      Vincent sony_US

  • Rated 1 out of 5 stars

    Broke within a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work but the ear piece broke and voice control turns on and off without touching them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They work only for a week

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Y hey work for a week and one of the earphone stop working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Basic Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One earpiece broke within 3 days, static then it just went out.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    never again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never ever again these are the worst every...they keep falling out

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    5/5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, good price, good sound Solid earbuds

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good sound but very poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fell apart within 2 weeks. Very bad quality, won't recommend it

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Remy13, we are sorry to hear what happened. We would like to know more about the issue and help you out. Kindly send us an email at [email protected] including my name and this feedback post in the email. Hope to hear from you. Regards, -Erin sony_US

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