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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3147 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.5 out of 5 stars

  • Value

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention the EX155AP EX Series Wired In-Ear Headphones have good sound quality, are comfortable, and are a good value for the price. The fit is also frequently mentioned as a positive, along with the bass and light weight. Some customers have noted the absence of volume control and issues with the microphone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 3,147 reviews
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average not practical for helmet use on a motorcycle, but for while i used them they were ok, and met expectations...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for the hearing.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it daily for my TV. After a few weeks it stop functioning. So I purchase a pair of Skull headphones at Target & love them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the cost.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones for the price. The sound is not spectacular, but that is to be expected at this price point

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problem with microphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed to work pretty well. I keep pulling them out my ears, but the microphone isn't picking up too well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t impressed. Usually headphones have better quality sound even cheap ones. These don’t sound great.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Basic for phone conversations

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s basic for phone conversation and on the go listening with not so good bass. I don’t mind even if I’m careless and loose it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unsatisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Choose an other product. They don’t value the price

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok for a few months, if you're lucky.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased 4 of these Sony headphones, luckily with the Geek Squad protection plan each time. These headphones never seem to last more than a few months before they stop working on one side or the other, or both. It may have to do with the design of the plug-in. I won't be buying these again, and replaced with Apple wired headphones which have lasted me for years now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They broke so fast it's not worth the money, wish i never brought them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average everything.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special. Priced ok to "Sony" earbuds. Get what you'd expect for $20 earbuds. Could probably find better ones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work for a month, very cheap sony product, not buying again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sony ear headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These don't have good sound for running. There is a booming noise which is distracting

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Adequate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color. I don’t like white because it shows my ear wax. But if I washed my ears it might not be a problem. :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AJMata, You may purchase a different color next time instead. We appreciate your time and your feedback. Thanks for choosing Sony! -Vincent sony_US

  • Rated 3 out of 5 stars

    starter set.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am just learning about my new phone and bought an inexpensive pair of head phones. I am pleased with my choice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I bought cheap,you deserve much better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very basic,I wish I would have spent more and got more.Please don't make this same mistake

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Are ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn't like the form in the earing. They fall easily. I like more the old fashion design.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wasn’t the best of earbuds but it got the job done. But the only problem is that they break easily.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you get what you pay for so they were very cheap not worth it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son for Christmas and now the right side does not work. I will be returning them

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    needs work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not like them only the left earbud work but sound quality is good

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi nantucket,

      We do apologize for the inconvenience. In this case, let's isolate and fix this issue by following the troubleshooting steps from this link.

      https://www.sony.com/electronics/support/articles/00024605

      Regards,
      -David sony_US

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