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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3147 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.5 out of 5 stars

  • Value

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention the EX155AP EX Series Wired In-Ear Headphones have good sound quality, are comfortable, and are a good value for the price. The fit is also frequently mentioned as a positive, along with the bass and light weight. Some customers have noted the absence of volume control and issues with the microphone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 3,147 reviews
  • Rated 3 out of 5 stars

    They work but they fall apart.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good for basics but not for great listening.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    economic ear-phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. But I have to say that any ear bugs associated with your cell phone have better quality than this.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ehhh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pretty cheap feeling and uncomfortable. The sound quality isn't even as good as the basic Samsung earbuds.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rtcg, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We appreciate your time and feedback.
      Regards,
      Vincent sony_US

  • Rated 2 out of 5 stars

    Poor quality.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having been used too Apple earbuds, these just sounded too thin for my tastes. Took 'em back bought a new set of Apple ones.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could have made better, quality and make was poorly done. In this case got what you paid for.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are cheap. Id rather get a little more expensive earbuds.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mic button problem

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had low cost sony in-ear headphones before. The ones without the mic button work best for me but can be hard to find. I have a paperclip holding the mic button down. Without it, the volume drops way down. Disappointing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fair. Ear buds kept falling out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound was ok but ear buds kept falling out quite inconvenient

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    you get what you pay for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing flashy here. It is a simple pair of headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Basics are the best.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. Good sound. Great price. Works on all devices w adapter.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Average sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is average, and the cords have already broken on one side.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing quality for the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me begin by saying that I am just in love with these earbuds and I just purchased my second pair. The sound quality is great, especially for the price, but not excellent, for that you will have to spend a lot more money. It's not overly emphasized in one area over another just a nice clear sound. The build quality is also another great aspect of these headphones, but not excellent. The element of these earbuds that completely made me fall in love is the design. I have always used earbuds because of my anti-social nature. However, one problem that I always encountered with using earbuds is that after extended periods of use my ears would get fatigued and tired, so I would have to take breaks and take off my ear buds. When I first got these earbuds I didn't think they were that special, but that all changed when I put the on. These earbuds are the smallest ones I have ever put in my ear and I love it. They're so tiny that I often forget their in my ear and I will leave them on even while I'm not listening to music anymore. Honestly the design of these earbuds is far better than the design of many premium earbuds. In fact I would consider this design as one of the best on the market! Just buy these earbuds stop wasting your time looking for better earbuds because you won't. Plus they are so affordable!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    I couldn't believe my ears

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate SONY for more than 15 years for way they neglect customer so never bought SONY product more than 50$. Getting those Headphones for 13$ i took a chance and man let me tell you they rock I cant believe for 13$ what you get, great sound bass is just cool as everything else. Try them you will not be disappointed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Look good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how good it is. I bought this for a gift.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    my girls go through so many of these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the quality does not hold up very pricey and they break very easy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good sound, poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a few months, with minimal use

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brandon,

      We are sorry to hear what happened. In this case, Please allow us to help you and make this a better experience. Kindly send us an email at [email protected] including my name, model number and this feedback post in the email. Hope to hear from you.

      Regards,
      -David sony_US

  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great headpones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a tremendously good value for the price. They might not be advertised as noise canceling but if I turn the volume up they block out background noise enough so I can focus and get some work done.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is terrible and the fit isn't good. I honestly really don't like these

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi rtcg1, We are sorry to hear that this unit failed to meet your expectations. We would like to know more about the issue and help you out. Kindly send us an email at [email protected] including my name and this feedback post in the email. Hope to hear from you. Regards, -Jay sony_US

  • Rated 1 out of 5 stars

    Low quality compared to my more expensive old sony

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low quality compared to my more expensive old sony headphones which lasted me more than 10 years

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very pleased!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these earbuds a couple of weeks before I flew from IAH to DCA. They're marketed as "noise-canceling." They're sort of like an inverted suction cup--they create an almost perfect seal, so I hear almost no outside noise. During the flights to and from DCA, I put my earbuds in before the plane left the ground. During the flight, I experienced minimal to no ear-popping, and minimal to no discomfort in my right ear (which is normally where I have the most pain/discomfort when the plane lands). The flights to/from DCA were the most uneventful, pain-free flights I've ever experienced, and I think it's because the earbuds sealed my ears. Highly recommended for plane travel!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nightshade1972, We're always looking to make Sony better. Thank you for sharing your feedback with us. Have a wonderful day! -Jay sony_US

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