Customers appreciate the overall performance of the Geek Squad Certified Refurbished DualShock 4 Wireless Controller for PlayStation 4, finding it suitable for PS4 games. Many customers have also commented on the good condition of the refurbished controllers, with some noting they appear to be like new. However, some customers have reported issues with the controller's functionality.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 87 reviews
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
The design is so nice
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice looking controller. My son absolutely loves it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The buttons stopped working and the joysticks started drifting. I know you can fix drifting by cleaning the inside of the controller but that didn’t work. I did that twice and still had the same problem. Next time I hope I get better service.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just received today opened box most definitely some dirt/skin residue from previous owner I open they cleaned or even actaully refurbished controller. Was found in the cracks where the remote comes apart..
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this as a Christmas gift so it hasn't been used yet but I'm so glad that we can buy refurbished at a lower price and feel confident that it works.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I received this controller with a Broken/jammed X button. It didn’t click at all and after trying to push it, it got stuck and it didn’t pop back out for a few seconds then slowly emerged. I had to fix it myself and it works much better but still doesn’t make a clicking noise and occasionally gets jammed when I haven’t messed with it for a long time. Pretty disappointed
This reviewer received promo considerations or sweepstakes entry for writing a review.
Didnt even get a good use out of it turned it on tried to play my game and already had issues.Tried to go to bestbuy support and got told that all I could do was visit my local best buy and have the geek squad take a look but I cant even do that due to covid-19.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Has Issues
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Thought I Would Give A Refurbish Controller A Shot From Best Buy Bad Idea Should Have Spent The Extra For A New One. The Controller Likes To Take Control And Move Up By It’s Self!!! That’s A Second Refurbished Controller I Got That Was Bad.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was hesitant about buying a refurbished controller, and I’m not super happy that I did, especially seeing as how it was only a $3 difference. The left joystick is messed up and makes it impossible to use. Waste of $65 if you ask me.